Customer Ratings & Reviews
- Model:
- HMB30155UC
- SKU:
- 6598588
to a friend
Third defective microwave in a row!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That is the THIRD defective microwave, with the same fault! When I called costumer service, I had three conversation with three Best Buy representatives who boldly lied to me and deceive me with false promises that a supervisor will call me back to help with the defective microwave, and even backed their promises with a false case number. This kind of behavior and service is unacceptable! I won't be purchasing or working with Best Buy anymore. I have a screenshot indicating the length of all three conversation, proving that I spoke lonely with your representatives, yet none of the conversations were recorded nor noted, as if they never happened. Was made in store, a mediocracy service, and a third bad quality microwave. Shame on Best Buy and Bosch for this kind of service and products quality.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .We sincerely apologize for your experience and appreciate you bringing it to our attention. This does not reflect the high standards of quality and service we strive for at Bosch, and we regret that we did not meet your expectations. Please reach out to our customer care team at 1-800-944-2904 or [email protected], and we'll be glad to assist you further. Thank you for sharing your feedback with us.
It's a Keeper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is very quiet, easy to use, and powerful. It is much faster than our previous microwave that cost three times as much. The flat front of the unit gives a clean look but it does show fingerprints. All in all, I would buy the Bosch microwave again.
I would recommend this to a friendDeceptive advertising
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is still advertising this microwave as being a Smart appliance and working with Alexa etc. It is not!! I was looking for a certain size microwave and this Bosch one fit. It was much more expensive than some others but I figured that the Smart feature made it worth the extra. I was lied to. Also I prefer a handle and 1-touch for minutes 1-6. Programming is confusing. I gave it a 3 since other features are fine. Hope the additional running of the fan after cooking contributes to longevity.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi and thanks for your review. We're very sorry to hear this microwave's innovative sensor cooking, which offers consistent performance, has not met your expectations. If you have any questions or concerns about the operation of this feature, please contact our Customer Care Team at 1-800-944-2904. We are here to assist you and address any product questions you may have. Thank you.
Bosch Builtin Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is very quiet and heats food quickly. Downside is that it shows fingerprints.
I would recommend this to a friendReplacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice replacement for our old built in microwave. Easily picked up at the store.
I would recommend this to a friendBosch Built-in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my microwave. Adds to the look of my updated kitchen.
I would recommend this to a friendBosch microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great and works well. Not a fan of having to hit stop to unlock it to open but not the end of the world.
I would recommend this to a friendBad service of delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item ordered has no visibility when I will receive. Aweful
No, I would not recommend this to a friend
