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Bosch - 500 Series 24" Pocket Handle Dishwasher with Stainless Steel Tub - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 916 reviews

92%
would recommend to a friend

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Page 1, showing1-20 of 916 Reviews
  • Rating: 5 out of 5 stars

    Expectation Exceeding Dishwasher

    Posted
    tcantes1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I decided to buy a dishwasher as it had become increasingly difficult to justify washing dishes by hand every day with two little ones at home. After carefully researching all of our options, my wife and I decided this was the dishwasher for us - and boy were we right. This dishwasher is very quiet, not silent, but if you aren't in the room with the dishwasher, you won't hear it. I find if I am 15 feet away from the dishwasher, I don't hear it at all. Even while in the same room with the dishwasher, I certainly never have to talk louder or turn the volume up on music or the TV to compensate for noise coming from the dishwasher. There is a red light that shines on the floor to the right side of the dishwasher to tell you it is running. When a cycle finishes, it chirps 2 or 3 times to let you know it is finished and the red light shuts off. When you open the dishwasher for the first time after a completed cycle, it will illuminate a light that indicates the dishes are clean (attached picture shows where it would illuminate) We have had this dishwasher for nearly two months and are loving it. Here are some items we have noticed: - Following the directions to not rinse the dishes (only remove large pieces of food) has resulted in zero dishes needing to be rewashed - Non-Plastic dishes come out dry nearly 100% of the time (you may need to wait until the dishes are cool to the touch for them to dry completely) - Plastic dishes and dishes that are not angled correctly to remove opportunities for "pooling" of water will likely need to be dried manually. - Each cycle takes around 2 hours and 10 minutes to complete on Auto Mode while using 'Jet Dry' - Highly Recommended. (We have yet to use a different mode) - It can be difficult to keep the dishwasher face clean (especially with little ones that like to touch it all the time), but some stainless steel cleaner does the trick far better than warm water alone. To conclude - our time spent "doing the dishes" has gone from around 1.5 hours a day to 15 minutes a day and the results have exceeded our expectations. Bosch really made a good product here and we would recommend this product to anyone looking to get a new dishwasher.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    1 Star Bosch -- 5 Stars Best Buy

    Posted
    Anonymous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this Bosch dishwasher based on the high rating it received from Consumer Reports and I was so disappointed with this product that I sent it back and replaced it with the Kitchen Aid (Model 5304504505), which is amazing! In my opinion, a dishwasher should wash and DRY your dishes and this is where the Bosch falls short--it does NOT dry the dishes. I contacted the manufacturer thinking my unit might have been faulty but I was told that the Bosch does not have a heating element in the unit, instead they use a technology called Condensation Drying--which if you are expecting dry dishes--doesn't work. Every time I emptied my dishwasher the dishes were soaking wet. I was instructed to turn the settings back to the factory default, but that didn't seem to work either, and once I did that the other settings on the unit were disabled. They also confirmed it doesn't dry plastic. On the positive side, the dishwasher does wash well and it is very stylish, so if you don't mind waiting for your dishes to Drip Dry before putting them away, this will work well for you. In conclusion, I replaced the Bosch with a Kitchen Aid and I love it! It has all the same features as the Bosch, as well as some additional enhancements. The performance is great, the dishes are super clean, and this unit is much quieter than the Bosch (you don't even hear it running). Best of all, your dishes are dry when it's done! What was the most disappointing to me was Consumer Reports analysis. How can they give such a high rating to a product that only does half its job? Needless to say, I won't be renewing my subscription to Consumer Reports. The real happy ending to this story is Best Buy. In the past, I have purchased my kitchen appliances from up-scale appliance stores and I have to admit I was a little nervous about buying a high-end product from a box store. After learning my Bosch was not fixable, I was so worried that I had no recourse and I would be stuck with a very expensive dishwasher that only did half it's job. I decided to call the Best Buy store where I had purchased the unit (Salem, NH), expecting to hear there was nothing they could do (who ever heard of returning a used appliance), and wow, was I surprised with their response. There was no hesitation, they immediately told me if I was unhappy with the unit they would take it back, no problem. I went back to the store and chose another dishwasher (which they installed a few days later) and the Bosch was removed. There were no additional charges for the new installation or for the removal of the first unit. I would highly recommend buying appliances at Best Buy. Not only is the sales staff very knowledgeable, friendly, and easy to work with--the peace of mind that they are committed to customer satisfaction has made my decision to purchase all my remaining kitchen appliances from them. Thank you Best Buy for great customer service!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Dishwasher!

    Posted
    Cynth
    • My Best Buy® MemberMember

    I waited a few months to write this review so that I can provide a good overview of the pros and cons. I purchased this Bosch dishwasher in May 2018. Best Buy sales and delivery team were super! I had to reschedule delivery and the Best Buy customer service call in center was competent and helpful. The old dishwasher was hauled away for a small fee. My husband and I installed this dishwasher ourselves. There is a little bit of rewiring that had to happen, but the instructions were very easy to follow and all parts were included. Some reviewers complained of a smell. I did notice a new dishwasher smell for the first few days. The smell went away after a few loads were run. This dishwasher is incredibly quiet! If it weren't for the indicator light, and a very quiet sound when it first fills, you would never know it was running. Cleaning power is GREAT! I have loaded dishes and silverware with dried on food and they always come out clean. Be sure to scrape off chunks as this dishwasher does not have a disposal blade, only a filter. The filter is easy to remove and clean weekly takes about 30 seconds or less. This dishwasher uses extremely hot water and requires a surfactant drying aid like Finish or Jet Dry, to drive the drying process, so there is no heating element for hot air dry. My dishes, glassware and silverware are always dry, but plastics don't tend to heat up enough with the hot water to drive evaporation, so they tend to be a little wet (especially since plastic storage containers tend to have lips and crevices that hold water). It pretty easy to dry the few plastics I use with a towel before putting them away (or I just shake of the water out of the crevices and let them air dry quickly) - not a big deal. The nice thing about no heating element is you can put plastics anywhere! No need to worry about "top rack" items. I have found that silicone cookware products tend to get a film on them from the drying aid. I don't like that, so I don't put those in the dishwasher. I love the third rack for silverware and small items - so easy to load, and quick to put away! Overall, I love this dishwasher! I definitely recommend it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    First BOSCH Appliance - Very Pleased

    Posted
    Ricochet
    • My Best Buy® MemberMember

    Did my research. Like others have mentioned, there are basically 2 choices for higher end dishwashers. BOSCH and KitchenAid. Both get high marks for cleaning efficiency, noise level, style and performance. We liked the look of the BOSCH model a little better. Purchase was hassle free and the delivery came at the expected time. The only items you need (not included) is a appliance power cord and water connection kit. If you have purchased a dishwasher in the last 10 yrs, you probably have the parts. Mine was 20 yrs old so I needed some new fittings for the water feed. Installation is super easy. BOSCH Dishwashers come with a power dongle. It uses a proprietary connector to the unit. All you have to do is connect 3 wires at the dongle and plug it in. Drain hose connects to your disposal or air gap and then the water feed to hot water under the sink. 30 min for me, under an hour for most. The inside of the BOSCH is beautiful. First BOSCH appliance, first stainless tub dishwasher for me. My old unit wasn't adjustable and only held 6 12in dinner plates due to the height of the spray bar. The BOSCH will hold 12 and still has room to spare. The racks are infinitely adjustable. We had to run our old unit every 2-3 days. Now we run out of place settings before the BOSCH is full. No problem because the BOSCH has a half load setting too. Dishes are clean, and ours are always dry. Not sure why some people say their dishes aren't dry. We haven't made any changes to the default settings. Worked properly from the very first load. Why do we all spend big money on a dishwasher.. so it will be quiet. The BOSCH 500 Series will not disappoint you here. Whisper quiet, some water sloshing sounds is it. Seen but barely heard. Like the floor LED too. Its the only way you'll know its on. It's great. I'm very happy with my purchase. Sound level, cleaning performance and style. Looks good in the kitchen and works better than I expected.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Dishwasher

    Posted
    coasting
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Went 6 months without my beloved Miele dishwasher and was just about to buy another one when I wondered into Best Buy to look for headphones. I saw the manager of the appliance department (Scott) so told him my criteria and surprisingly, he recommend the Bosch Silence Plus dishwasher. He answered every question I had and several that I didn't know to ask. After reading all the reviews, spec sheets and information I could find, I bought the Bosch at Best Buy. It's been two months and I love it more than my old Miele. Some reviews talk about items not drying, but it's a different era than the old ones with a heating element. Open the machine when it beeps and things dry, just like with the Miele. It's better for the environment and the electric bill. I have never used rinse aids, but some reviews said you must. Thank goodness my dishes come out perfect without them. Love the three racks (like my Miele), grey color inside, versatile second rack, deeper third rack, and built-in overflow pan. I've only set the program on auto, but it comes with a bunch of other bells and whistles. The installer (Norman) was professional, quick and courteous. Things that I wish the dishwasher had : an automatic door opener for when it is finished, a front panel that doesn't show finger marks/waterspots and a better gripping surface on the racks so glasses don't slide around when the racks are pulled out too forcefully. The racks are just short of perfect when it comes to stacking dishes, but I'm sure it's a user issue and I'll get better with practice. Overall, I'm thrilled with it and glad I did not rush into buying something else.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bottom rack is designed poorly

    Posted
    TruthTeller
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We replaced a very nice Maytag with this dishwasher after the glowing reviews, but we've found that the bottom rack simply does not work well for arranging a variety of dishes. Here are the problems: * The prongs are very close together in the back and you can't fold any down. We've found that our large plates that have a slight lip don't get clean because they aren't quite spread out enough. * The didn't leave room for large pots and pans to go around the perimeter. * The silverware pull out does not split in half. So you can't take half out when you need a bit of extra room. * The rack falls off the edge easily. It is not as snug as others from KitchenAid or Maytag. So, it get bumped off the track very easily. We really feel like the bottom rack is poorly designed. On top of this, the dishwasher isn't that much more quiet that our previous Maytag. Overall, we regret buying Bosch. We think the brand is highly overrated.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ups and downs...

    Posted
    sheeperz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was drawn to this dishwasher because of the 3rd rack up top for large utensils which I love. However, the rest of the dishwasher (IMHO) is a nightmare to load. With the exception of the one row that easily accommodates plates in the bottom rack, the rest of it is fairly useless because of the position and angle of the spindles. It is really hard to load pots and over-sized bakeware. The second rack is also a bother because if you want to use 2 rows on both sides for glasses, you can't easily load bowls. The center where bowls should go is way too wide and they flop all over. You can't really put glasses in the middle because it humps up in the middle so your glasses end up getting caught in the upper rack. Again, a nightmare. Additionally, the chemical smell that comes out of the dishwasher after you wash the dishes is disturbing. True, it dissipates after a couple minutes, but it makes me wonder what kind of residue is on my dishes. For someone who is trying to reduce unnatural substances in my environment, this is a troubling thought. If I could do it over, I would have gone with another brand and forget the top rack. I MISS MY KITCHEN AID!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Save some money and pass on this one

    Posted
    Disappointed
    • My Best Buy® MemberMember

    First, the dishwasher does NOT look like the pictures. 3/4 of the front is a matte finish and the top 1/4 is stainless. It sucks up fingers print marks from across the room, and they do NOT come off. Even with a blow torch. The springs on Boschs' doors are a known defect (see countless Youtube videos). The door will smash your hand every single time you try to slip in a dirty cup or knife. The unit overall appears to be cheaply made. You'll really notice that when you try to adjust the rack height. To be fair, I haven't read the very thick manual yet. However, the manual appears to accompany a college course, not really suitable for a quick overview. Just for fun, there is also a black rubber strip along the side that seems to stick out. We had to cut it down. It gets one star because it is quiet, but that's really the only good thing you can say about it. Overall, it's overpriced ugly and cheap. There are quiet dishwashers all over the place, maybe save a few hundred, get a Maytag or GE, and buy yourself a nice dinner. By the way, Best Buy Geek squad, who installed our dishwasher, were amazing! They were the only positive thing about buying this yucky dishwasher. We only buy from Best Buy now!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Customer Service Ever

    Posted
    Scott
    • My Best Buy® MemberMember

    DO NOT buy a Bosch, my Bosch series 500 dishwasher developed an E:009 error shortly after warranty was up. This is a dishwasher that is in a condo that is lived in about ½ a year and is used only by a single man. Total usage about 1 year, twice a week. I looked up the code and it was either a heat pump or the computer. I called Bosch and told them exactly that. They said they had to send a tech for further diagnosis. The tech came to my house, looked at the Error code and said it was the heat pump or the computer. It took him 2 min, he did exactly what I did and then he tried to charge me $130.00 for the diagnosis. This is the Bosch standard; they will extort the 130.00 from their customers before they will even help. I refused to pay it and they are now holding my dishwasher hostage until I pay (meaning they won't fix it). Oh yes... and labor is $40 every 15 min. But they will not tell you how long it will take, "Depends on the tech". I WILL NEVER OWN ANOTHER BOSCH, nor will my friends, or their friends, or anyone else that will listen.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great service from Best Buy

    Posted
    TammyL
    • Verified PurchaserVerified Purchase

    Best Buy had the lowest price for this dishwasher, plus faster delivery than any other retailer. It was simple to schedule delivery & The Geek Squad was very efficient and fast in delivering and installing the dishwasher. 4 star rating is due to Bosch’s customer support...we discovered a cosmetic defect that was showing rust on the stainless steel door panel (inside) & called within the first two weeks of owning the dishwasher to ask about replacement. They gave me cleaning instructions! I refused to accept this solution because of my concern regarding the longevity of the appliance. Bosch did not make this easy. It was almost like they wanted me to become frustrated so I wouldn’t follow through. They requested several pictures and replied that they needed additional information that I had already sent them several times. I had to speak with management and was treated rudely until they finally agreed to replace the stainless door panel. Now I am waiting to hear from the repair center that Bosch said they would send to replace the panel. It’s been one week with no phone call to schedule the repair appointment. You might want to consider purchasing a kitchenaide or LG from Best Buy instead of a Bosch.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleans Great

    Posted
    JBKnox
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Cleans better than any dishwasher I have used. I do not use the bottom basket since the 3rd rack holds everything i was putting in the basket on my old dishwasher. It cleaned an oatmeal bowl that set overnight. It did take me awhile to get the right settings. Do not prewash or soak your dishes before putting in the dishwasher. Turn on your hot water faucet in the kitchen sink. When it gets hot turn it off then wash your dishes on the auto setting with the sanitize option. Your dishes will take a little longer to wash but will come out sparkling clean and dry. The inside of the dishwasher will still have a little water in it but not much. I check my filter after each wash and it has always been clean. The only thing I hate about this dishwasher is the lower rack. I wish the back tines folded down. It does in the 800 model. I suggest watching a utube video on how to load this dishwasher. I now turn my pots on the side instead of upside down.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't clean, doesn't dry, doesn't fit bowls...

    Posted
    Frogger
    • My Best Buy® Elite Plus MemberElite Plus Member

    Everyday I have to use this dishwasher I have buyers remorse for multiple reasons. First, the design of the lower rack has the bars so close together that unless you are only putting in thin plates, it is virtually useless. Bowls, pans and other dishes do not fit and if you do put bowls in they will end up right side up filled with dirty water. I have written to the company twice about this asking if they have by chance came up with a different design for the bottom rack they can send, because I have also noticed other peoples frustration with this as well, only to be told no, sorry. Secondly, anything plastic will not dry. The instructions say to make sure the trap is clean, well, I make sure to clean it after each use. Although the dishes are hot and there is steam, there is still a lot of water all over them. Last, about 40% of the dishes do not even come clean. Almost half have to just be put back into the dishwasher. Almost all of the plastic cups that do come out clean have a horrible detergent taste to them, it's unbearable.Everyday I am fighting with this piece of junk. I even asked my husband if we can just go buy a cheap one that is loud and works, I don't even care about how quiet it is if it is going to double and triple my work everyday. Please do NOT waste your money.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Ultra Quiet-Pleased with Purchase

    Posted
    ARRattyMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Bosch dishwasher lives up to it's billing as a quiet machine. With our open floor plan the dishwasher is close to where we watch TV and this is a big improvement over our old machine. You can barely hear it running. The three racks make it easy to find a place for almost every dish or utensil. The top rack is great for silverware, measuring cups , etc. and being an older person I appreciate not having to bend over to get to the silverware basket. The layout is different from our old Whirlpool and that takes some getting used to but we found that some deeper plates we could not fit into our old machine fit well in the Bosch. It does not have a heated drying function which saves energy but means that some items will come out with drops of water on them. Cups with concave bottoms will have some water left in them. We knew this when we bought it and were not surprised but that's the only reason we didn't give it a "5". The payoff is that you can safely put most plastics in without fear of melting and the "extra heat" dry function helps a lot. We were reluctant to choose a machine with top controls because you can't see them with the door closed. You get used to that and end up loving it because you don't have to bend over to see them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Dishwasher

    Posted
    OnTheLake
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I looked long and hard for a replacement of my beloved old 3 rack Miele dishwasher. Tim, at Best Buy, recommend two based on my criteria. He answered all my questions and I picked the 800 series Bosch. After several weeks of use, I give it 4 out of 5 stars. It washes and dries great like my Miele, so thankfully there were no surprises there. I love the new gray color inside, flexible second & third racks, and the catch tray under the unit should it ever leak. I deducted a point because the stainless steel door showscases every fingerprint like a crime scene, Bosch should have an automatic door opening feature for when the cycle is finished, the bottom rack is just shy of being laid out well enough to pack it perfectly and it is louder than the old Miele, but not by much. I consider the Best Buy price matching, sales person (Tim's) expertise and the installer (Herman) knowledge/expertise/care as important to my product purchase satisfaction as the actual outcome of the dishwasing itself. The buttons being hidden bother some people, but the indicator light that shines on the floor does somewhat make up for that. Bottom line - I'm happy with my purchase, would make the same decision again and hope they add/change those few things in case I ever need to purchase another dishwasher in the future.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great so far

    Posted
    sqrmywrmy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We've been using this for about 3 months now. It is super quiet. No, really. I had to put my ear up to the door to hear anything and even then it was hard to hear it. Luckily, there is a red light on the bottom corner of the unit that shines down onto the floor so that you know it's on. The dishes come out clean, and the filter in the bottom is easy to remove and clean out. It dries everything but the plastics completely. Plastics are a little wet in some areas, but it's not a deal breaker for me. I haven't had a problem with it at all so far. One thing is a little weird though, the dish arrangement. It's like some one at Bosch decided, "Let's try something different." They shouldn't have. Dishes just don't fit in well. While I'll admit I have some weirdly shaped dishes, even the conventional ones are difficult to arrange. I think the designer must not have ever loaded dishes before. On the other hand, the third rack is really great for chopsticks in case anyone was wondering. All in all, so long as this lasts at least 3 years, I'll be happy. I know the bar is set kind of low, but after the disaster Samsung dishwasher this replaced, that only lasted barely over a year, I'll be happy not spending any more time reading dishwasher reviews for at least a few years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The dishwasher I wish I bought long time ago

    Posted
    vinniel888
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just bought this unit to replace a dead Kenmore Elite unit. Installed it myself. From the beginning, you can see that a lot of thought went into this unit. The install guide was clear and concise. The routing of drain hose, supply line, and electrical is far better than our previous unit. The fit and finish is superb. And that’s before you actually use this guy. If you are buying it based on noise level, you won’t believe how quiet this thing is when washing dishes. It’s amazing, we really can’t believe how loud the kenmore units are. While I can’t say yet how the wash quality is, I’ll report it once current loans is done. One advice is to be ware that your electrical line has to be long enough to route to a side cabinet where the junction box (provided, high quality,) has to reside. Ours was just barely able to reach beyond where our old washer was (our kenmore unit had electrical connection in front of the unit). Overall, this model is worlds apart from the generic kenmore brand.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the money

    Posted
    Jackie
    • Verified PurchaserVerified Purchase

    This dishwasher does an excellent job cleaning even on a 60 minute cycle with added heat. The auto cycle does a great job too, but requires two hours to run. The racks are easy to slide in and out. I like the red laser light that appears on the floor while the dishwasher is running. It is quiet. There is a sound to notify you once the load is done and the light disappears off the floor. Once you open the dishwasher, the power button will need to be turned off. This is the only way you'll know of someone else ran the dishwasher. I was concerned after reading about if it dried well. Compared to our last GE model, and even without the heat rod at the buttom, this one dried the same - any cups that could collect water, they did but plates and other more flat style dishes dried perfectly. It is important to use the recommend cleaning products to max your drying ability. Trust me, it does matter. I love the third rack for utensils. It does a more thorough job getting everything clean. I love my new dishwasher and recommend it to anyone who needs one.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Too loud

    Posted
    Aaron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this because of it's high rating on BestBuy's ("BB") website and because it was supposed to be quiet. The advertisements said, "With its ultra-quiet operation this Bosch dishwasher won’t disrupt you, day or night." It's so loud that we have to close all our doors on the second floor at night time so we can sleep (the dishwasher is on the first floor). I recorded the noise it makes as high as 68 decibels. It averaged 55 Dbs. It also doesn't dry the dishes. We usually have to dry them with a towel once the cycle is done. I wish I had noticed this in the other reviews before buying. I tried exchanging but called 9 hours too late; 9am on the 16th day. Zero flexibility on BB's part. I'll take this into consideration next time I buy from them, if there ever is a next time. Buy a Kitchenaid. They're MUCH quieter.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It Stinks! Literally

    Posted
    Smartconsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This dishwasher stunk from day 1. The foul smell is overpowering. It will make you gag! I went online after it was installed and some say the smell went away after 10-12 washes but I have had it for a few months now and it is nasty! I was past the return period at Best Buy when I realized the smell was here to stay. Bosch says it is the 1st time they have heard this. Seriously do a search online and you will see how many complaints there are about the stink. After spending close to $1000 you would expect the company to manufacture a machine that does not include smelly parts. I have always owned Bosch and never had a problem but I will never buy one again.Shame on you Bosch and Best Buy for selling a product that has so many complaints and then not doing the right thing about replacing it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Choice Five Plus Stars

    Posted
    jimboguy
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought a Bosch 500 series primarily due to their great consumer report ratings and recommendation of a co worker. I was concerned with the reports of it not drying dishes that I saw on numerous sites. Bosch uses a different drying technique in their dishwashers. You must follow their instructions and you will achieve spotless dishes and they WILL be dry - even plastics! Use the recommended settings of Auto and Sanitize. Use a rinse aid. If you are washing a lot of plastic containers use the Extra Dry feature or program the dishwasher for Intensive drying as the default if that option is not available on your controls. I love that you can put plastics in the bottom rack - no more "top rack only"! The third silverware drawer is great. I use it instead of the baskets and it frees up a lot of space. Very satisfied with Bosch

    I would recommend this to a friend