Customer Ratings & Reviews

Excellent product. After six full months of use, we love our dishwasher. We got the best price from Best Buy with prompt, professional, excellent service. I would recommend the store and product to anyone. Thank you

Very quiet, love that there is a light the shines on the flor when the dishwasher is on. Also the app is great, lets you know when the cycle is done, when it needs to be cleaned, etc. Also has helpful things like recipes for dinners. I never think the dry cycle is very good on any dishwasher.

I am fairly happy with my purchase and extremely happy with the install team. They removed my old unit and did a great job installing. This washer is extremely quiet. My only complaint is I specifically wanted a dishwasher that dries well, particularly plastic, and this is terrible at drying plastic. Worse than my broken 20 yr old dishwasher. The salesman misspoke about several features like telling me the dishwasher opens on its own to let out steam and then seals back up to finish drying. It opens at the end of a cycle if you select auto dry but that is at the end and does not reseal or continue further. Also, I wish I hadn’t let them fill the rinse aid compartment with the free sample of Finish. It leaves a taste and odor on dishes.

Love it. After a few months of use, the top rack was removed we weren’t using it as much as we thought we would.

I've owned a Bosch dishwasher before and loved it! This one is super quiet, cleans great and energy efficient. Saved about $250 by buying a display model. Only downside is that I had to purchase the electrical connector and water hose separately, but that was not a "deal breaker". Highly recommend!

It’s great. Well thought of racks, lovely and very functional.

We love this dishwasher. We live in an area that has hard water and don't have a water softener. We had glasses and cups that had hard water stains on them. One wash in this and they were gone! The plastic cups looked brand new! The third rack is very convenient, we put most of the flatware there. It's very quiet too.

This is a massive upgrade from the dishwasher we replaced, but it's not perfect. Getting it to connect to my WiFi was a 2 day process (and I still don't know why it finally worked vs all the other times I did the exact same steps). But once you have it connected it's very nice to be notified when a load of dishes is done. This cleans things very nicely, with very few instances of anything being left on a dish or utensil. (And that usually only happens if the mess is REALLY baked on or you've loaded utensils too closely together.) This is still miles better than our old dishwasher, which just seemed to throw food around the inside so that it ended up on everything. The main reason I'm dropping a star on this is that the drying part is really not great. The top/3rd rack (where utensils and plastic stuff typically goes, usually comes out very, very wet, even if you open it up a crack and then forget to unload it for a day. This is fairly typical of all dishwashers, I suppose, especially for plastic items, but I was disappointed since the drying capabilities of this were rated as "Very Good" by CR. Oh, and it's VERY quiet. If you hear it making noise it's definitely because you've loaded it wrong.

Washes well but not as quiet as expected and drying function does not work as well as the machines will heating coils

The Bosch 500 is so quiet, the only way I can tell that it is on is by the light it projects on the floor. I love the interior layout and easy to clean filter.

This is my 4th Bosch dishwasher so I have a long history with the product. I've used this new dishwasher for about two weeks and so far it is cleaning fairly well. Two observations I have is the racks and the utensil basket. First, compared to previous models the dishwasher rolling racks don't roll as smoothly. They feel a bit flimsy compared to the heft of previous models. Initially the top (3rd rack) wobbled midway when pulled out but it seems that has resolved itself. My biggest disappointment is the utensil basket, which is half the size of my previous model. For those of us who prefer to chuck utensils into a basket rather than place them one by one in the third rack, the size of this basket falls way short. Fortunately, I had a bigger basket from my old model that I kept and am using. Unfortunately, the way it has to fit takes up precious plate room. Previous models had a much better plate configuration in the bottom rack and much more flexibility with prongs that could be adjusted flat. What can I say? I think sometimes products that were excellent get tweaked and adjusted and lose their excellence. This one works just fine; I just feel some great things were lost in a redesign.

Third rack is very convenient and the ability to adjust the height of the second rack was a bonus I did not expect. It cleans very well and it’s super quiet- I’ve interrupted cycles on accident because I couldn’t tell it was on. Best Buy did a great job with delivery and installation. Im very happy with the purchase.

Mediocre at best. The AutoAir feature doesn't really help with drying the dishes. Silverware in the third rack often don't get cleaned, requiring a second wash. The sanitize light, which is suppose to light when the dishes have been sanitized, has never come on. Not sure if it's actually sanitizing the dishes, especially the baby bottles. The related app is confusing to use. The tongs in the racks are spaced to closely together, making it difficult to stack bowls. Coffee mugs with bottom indentations and plastics never get completely dried, whether you use the AutoAir feature or not. It is quiet when running.

extremely quiet! Super easy to install. I'm used to a large silverware basket, but OH, it's recommended to use the top rack...which turns out to be better for cleanliness, and no more bending over or losing the silverware in the bottom of the DW. Love it

The gentlemen were very kind and professional. They showed up in time and quickly installed the dishwasher. Very well done!

I was replacing my Bosch with another Bosch as they have been so reliable - and although I was going from an 800 series to a 500 series, the change is unnoticeable. This has a feature for the dishes to finish drying with a self-release or self-open feature and that is my favorite part of it. No more wet dishes.

It's so quiet. It really gets everything clean without me having to rinse everything off first. Even stuck on, dried on food is gone! I'm very impressed with this dishwasher. The only thing I don't like is that on the air dry, plastic doesn't come out dry.

The Bosch dishwasher is the quietest dishwasher we have ever had. Dishes come out sparkling clean. I would highly recommend this product.

Love the Bosch 500 Series 24" top control dishwasher. Does a great job and very quiet. The service from Best Buy was excellent.

Great dishwasher, but avoid Best Buy installation. The Bosch 500 Series works flawlessly—quiet, powerful, and efficient. But Best Buy’s install was rushed and sloppy, and their customer service was non-existent. We had to pay a third-party to fix it. Buy the appliance, but hire your own installer.