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Customer Ratings & Reviews

Your price for this item is $3,999.99

Customer reviews

Rating 4.6 out of 5 stars with 462 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 800 Series 20.5 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator, especially its design, ice maker performance, and quiet operation. Many appreciate the refrigerator's capacity, overall performance, and size, noting its ability to keep food fresh for longer with great lighting and temperature control. The primary concern expressed by some users is the refrigerator's susceptibility to fingerprints on its surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 462 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    it's so quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just loved this Bosch fridge freezer when I first saw it. Once it was installed I was blown away with all the bells and whistles it comes with. It fits into the space in the kitchen like a glove, and the counter depth, makes it feel like the kitchen was designed around it. And not a noise, not even a whisper, it's so quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Top Notch Bosch Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with our new Bosch Refrigerator. Love the low profile handles and overall look. Love the interior lighting. Shelves are all easily adjustable. Water dispenser on inside wall is wonderful. Love the middle drawer and it’s setting controls. Freezer provides more than enough ample space. Ice maker works well. Love the triangle ice and scoop.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, ice maker is fast and quiet. Counter depth but is still spacious

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Best refrigerator I’ve ever bought

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bosch refrigerator based on the high ratings on Best Buy. This was replacing a GE with a built in Keurig. The GE had a leaking problem. This worked in my setup since there isn’t a Bosch label/plate anywhere on the outside. The features I enjoyed are having the water and ice not in the door. This extra space makes a lot of difference especially in a counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Counter-depth Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own multiple Bosch appliances and this one was worth waiting for through the pandemic. It was the only counter-depth fridge I wanted and was so glad we waited for it. Great layout for veggies, shelving and deli drawer, awesome freezer. Recessed handle option was perfect for our space. Best fridge we have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Cool Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the refrigerator and its purchase as a "scratch and dent" item, the representative my mother and I worked with, Dean Simone, was fantastic and I have been happy to have worked with him for the purchase of other appliances from Best Buy. I am not a happy camper with your company for removing the ability to purchase "scratch and dent" items from your stores or that we as customers do not have the ability to contact any of your stores directly. You have customers, such as myself, who have very limited income and the "scratch and dent" items allow us to purchase quality appliances we could otherwise not afford, such as this refrigerator. The nearest "warehouse" in one direction is over an hour and in the other direction, close to two hours. We can check the stock online, however, after making the hour plus drive, I was informed what is shown online is not always up to date. Customers such as myself cannot call to confirm stock before making the extensive trip, and due to the distance, I would have to make my own delivery arrangements. The items cannot be delivered to a store closer to where I live making delivery arrangements easier to manage. Not everyone has access to a truck. Best Buy, this is not cool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look and second drawer. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Best Refrigerator we have ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Has a ton of room really. Great design and workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The only thing i dont like is having to open both doors to get into the drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Meep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge, we have it as an upgrade from a samsung fridge that keeps leading water onto the floor and had to be "defrosted" every few months and especially in humid/wet weather; get a lot more refridgerator space and like the inside compartment/shelf designs, seems to be a little more shallow than i would prefered, did lost some freezer space compared to our last fridge. like the design of the handle, less smudges/finger-prints to clean off; definitely a good upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch Dual Compressor Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had my Samsung refrigerator give up after only 4 1/2 years. Fortunately after a 2 month head to head with Samsung, Samsung honered the warranty, and returned enough of the original purchase price to make purchasing the Bosch possible. I settled on this Bosch for 2 reasons: 1) There is no ice maker, water dispenser in the door, a complexity that are failing on may modern refrigerators (a problem with my Samsung, too), & 2) the Bosch has two evaporators and two compressors, one for the refrigerator section and one for the freezer section. A feature unique to only Bosch and only this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Well designed and organized for storage. Ambiguous alarm display is not user-friendly and is not explained well in the on-line user manual - so far that is the only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Bosch quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Bosch dishwasher last September. Love it! When our refrigerator quit making ice, we looked at several other brands but kept coming back to the beautiful contemporary unit. So far so good with Pyramid ice. So unique. Bosch should be proud of their products!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Bosch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit! Great looks great function. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Nice looks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best refrigerator out there.looks great, and does the job perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    grreat fridge gets unprofessional delivery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. The delivery guys were not. They did not have the right tools for moving the fridge on our wood floor and left indentations in it. The guys really didn't have any skin in the game because they were delivery folks, just doing another job. Chances are, they were not paid well, so the effort was commensurate with the pay. That's a working theory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Worth the wait. It took over a month to take delivery, but nowhere else could do better, if at all. Delivery and installation was professional and perfectly done. If you are looking for a nice large size refrigerator in a counter depth, this is the one. Well organized.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Gorgeous fridge, noisier than I hoped for...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace a 6 year old, failing Samsung. We had this delivered from BB and it is simply gorgeous. The storage, layout, design, etc. is incredible. On the first night, I noticed the freezer condenser fan making a steady rattling noise as it ran. I told myself that maybe it just needed to get up to temp, etc. Fast forward a few weeks, and it's still doing it. So much so that if we're sitting in the kitchen at the island having a conversation, it's noticeable and annoying. It's louder than our previous fridge which was almost whisper quiet. I don't believe I have unrealistic expectations for the fan rattle/noise, yet I'm not sure what I can do at this point, and we waited for 5 months for it to arrive, and I simply can't wait that long for a replacement, so we decided to just live with it.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi AaronB, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Bosch 8000 Refrigerators

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product we like the design and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bosch refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much room it has and is still counter depth

    I would recommend this to a friend