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Customer Ratings & Reviews

Your price for this item is $3,999.99

Customer reviews

Rating 4.6 out of 5 stars with 462 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 800 Series 20.5 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator, especially its design, ice maker performance, and quiet operation. Many appreciate the refrigerator's capacity, overall performance, and size, noting its ability to keep food fresh for longer with great lighting and temperature control. The primary concern expressed by some users is the refrigerator's susceptibility to fingerprints on its surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 462 reviews
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Nice counter depth and holds a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Inadequate interior space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and freezer work great. Like the shape of the ice cubes. We were not told that the unit was much smaller than the one it replaced. Had to modify the cabinets because it was bigger on the outside. Freezer is so small that we had to buy an extra small freezer to have enough freezer space. Old refrigerator quit, which did not give us enough time to see what other units were available. Since our purchase, we found another brand that has 29 sqft counter depth unit and appears to fit in the same space without altering the cabinets. Wish we could have waited longer and purchased the other unit.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Disappointed, thank you for your review and we're sorry to hear of your disappointment with your freezer. We value your feedback and we will be sure to forward this to our product team. If you have additional questions or concerns, please contact our 24/7 customer service at 800-944-2904. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    I LOVE THE REFRIGERATOR.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WOULD HAVE BEEN MUCH BETTER TO HAVE SOMEONE IN DELIVERY TO EXPLAIN THE DIFFERENT FEATURES OF THIS REFRIGERATOR. THAT DID NOT HAPPEN AND I HAVE CALLED BOSCH SEVERAL TIMES TO GET INFORMATION AND WAS UNABLE TO GET A RESPONSE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built thoughtfully well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expect from a BSA appliance. Built thoughtfully well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge if you like the Bosch name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Dents very easily not the quality one would expect from Bosch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was asked what I like best about the refrigerator. After talking about all the features and the Bosch reputation I went home s and discovered what I really like best is how good it looks in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Bosch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig. Looks great and has all the room we want for our chilled items. Really happy with the purchase and the time taken to help us make our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Frig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever! Everyone who comes into my house has refrigerator envy! Keeps everything really beautifully and that middle drawer is unbelievably great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Buy If You Have Kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, but dents VERY easily. Fingerprints are also a nightmare. We have had this unit less than 6 months and I just had to purchase replacement doors due to two dents. Our previous refrigerator was 18 years old and we never had a dent. For this much money I expect better quality and a sturdier unit.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Dear valued Bosch customer, thank you for your review and we're sorry to hear of your disappointment with your appliance. We value your feedback and we will be sure to forward this to our product team. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Best fridge under $5k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome. Everything about it is super high end. Very well made with lots of thoughtful touches. Icemake is the best ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Scratched

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are on our 3rd one- refrigerator is fine- in fact like it. But the right door has been scratched when they deliver it. Hope the 3rd time is a charm!

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      If you have any questions or concerns about your delivery or installation, please call The Best Buy Support Line at 1-888-237-8289. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Bosch Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Excellent service and excellent experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bosch Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great except opening the leaf side (flip edged) side of the door is difficult without the overlapping one. Other than that it as advertised as of now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bosch refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator pleasing to the eye. Great space with multiple configurations. Center drawer is a nice feature. Freezer space is adequate. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with the purchase. I have a big family so I wish it would make ice faster but other than that no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Backordered. Will not arrive in a Month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is backordered and we waited for a whole month for it to be available and delivered just to be notified that it’s backordered still for another 30 days.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi, thank you for contacting Bosch. We sincerely apologize for the delivery delay and truly understand how frustrating this situation can be. For the most accurate and up-to-date information regarding your appliance delivery, we recommend reaching out directly to BestBuy, where your order was placed. If additional support is needed, your dealer can connect with their Bosch Regional Sales Representative for further assistance. We appreciate your patience and understanding during this time. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the refrigerator and the service on placing the order was great as the delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOSCH Sleek Rerigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean lines and functions well. that said, we've only had the fridge for a few weeks, so I can't speak to much. it was very easy to set up the small parts that don't come assembled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I can't stand the noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator a few weeks ago to replace a new Kitchen Aid (never buying anything from Whirlpool again). I was hoping to have an excellent experience with Bosch as this fridge is so highly rated. In fact, it does look great. The interior design allows for a lot of flexibility in the way you can move shelves around. I like that. Unfortunately, it makes a constant noise. This new style fridge has a fan that blows down, not back. Which is great if you don't have a lot of room behind it, so it won't ever get hot. Unfortunately, the fan and the compressor noise are loud enough, and are at a high enough frequency that if you're sitting in a quiet room, it'll drive you nuts. I called a Bosch repair tech within the first 2 weeks thinking that the fan was defective. He humored me, ordered a new fan. Installed it and the noise is the same. If I can't find a way to quiet it down myself (some sort of foam underneath maybe?) I'm going to try to return it. I can't stand the nois.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bosch Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was great. Didn’t come with any bubble wrap or protective wrapping, young men who “helped” me load the fridge were not much help.

    I would recommend this to a friend