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Customer Ratings & Reviews

Your price for this item is $3,999.99

Customer reviews

Rating 4.6 out of 5 stars with 462 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 800 Series 20.5 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator, especially its design, ice maker performance, and quiet operation. Many appreciate the refrigerator's capacity, overall performance, and size, noting its ability to keep food fresh for longer with great lighting and temperature control. The primary concern expressed by some users is the refrigerator's susceptibility to fingerprints on its surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 462 reviews
  • Rated 1 out of 5 stars

    Leaks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly leaking! This dishwasher was hastily delivered by Best Buy and after a few hours, we discovered it leaked. Best Buy and Bosch have been absolute nightmares about replacing it. Do not buy Bosch.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Elizabeth, thanks for your feedback and we're sorry to hear you've experienced a dishwasher leak. We would like to gather more details to see how we can help. Please call our Bosch 24/7 customer support team at 800-944-2904, so we can address this. Thank you for bringing this to our attention. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    WRONG DESIGN

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad design for the fridge. Who put water dispenser inside the fridge which taking more than 3 minutes to fill a one litter bottle?

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Chris, thanks for your review of model B36CL80ENS. We're sorry to hear about your dissatisfaction with the design. This feedback is important to us and will be sent to the appropriate teams for their further attention. At Bosch, we aim to continually improve our products and your input is essential to this process. Thank you for sharing your experience and for choosing Bosch. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 1 month and they keep rescheduling. I am without a refrigerator with 5 kiddos, not good !

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Chucky, we're sorry for any inconvenience you're experiencing with our product. If you email BoschCare@bshg.com with more specifics on this issue, our team would be happy to look into this and see how we can help. Please be sure to include full model number, details on what is being rescheduled and your contact information. Thanks and we look forward to helping. BoschAppliancesUSA

  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Superb!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a bit more expensive, but it checks all the boxes for me. The design is far superior to my old refrigerator. The drawers open fully, the icemaker is efficient and quickly makes very nice pyramid cubes. The center drawer feature lets me cool things down to ice cold if I want. The freezer and refrigerator are independently operated so it eliminates the hokey air exchanges on some fridges. The outside is beautiful, with a special easy-clean brushed stainless finish. And it's very quiet. It only made a bit of noise when first installed and working to cool itself down. I'm very satisfied with my purchase. And the installation guys did a good job, although I had to adjust the leveling feet myself. I think it's a great value for the money too. I have had it less than a month, but have nothing to complain about. Superb!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Overall performance

    Rated 5 out of 5 stars

    My favorite refrigerator so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is it gorgeous, but it offers great and flexible storage, and runs well. Quiet. No issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Teddyteal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very little noise great indoor liting looks great love the indoor and no handles

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge. The middle produce draw keeps your food fresh for weeks. I love the sleek look with the water and ice dispensers inside the fridge. The only draw back is that it does show fingerprints. I wish they would have made this with the resistant material especially for the cost of this item. I absolutely would recommend this fredhe in spite of that. It's pretty great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Well thought out design, spacious, stylish, easy and convenient! Really like the handle-less doors! Nice sized ice container is a plus. Alarms if doors are left open. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love our Bosch Fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator 5 weeks ago and love it. Our 20 yr old Kitchen aid finally died and we decided on Bosch, knowing their products are high end and are well made. After reading various reviews, we were happy and bought it. We have had no issues whatsoever with it and love the size and the beauty of it. Recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great fridge all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick design. Beautiful inside. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it a few weeks, but so far it's fantastic. Couldn't be happier. So much space and the design is so smart and useful. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It takes up much less room than our old refrigerator. The freezer is very functional. The drawer is wide enough that we could set casseroles in at Thanksgiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered today so too soon to tell......HOWEVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that the refrigerator we had prior to buying the Bosch was a French door Kitchen Aid, purchased in 2010. The Kitchen Aid had a spot in the ice cube tray in which to secure the ice-scoop. Considering it is 13 years later, one would think that Bosch and its suave designers would have thought of this very important detail... it says in the instruction booklet NOT to leave ice scoop in the ice tray for sanitary reasons...but it doesn't state WHERE to put it..because there isn't a designated area. But Bosch is known for making high end appliances..hmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Amazing!!! I like all the different storage compartments!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    recommendate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, counter depth, looks beautiful, and functional well

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    Returned - way too many design issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    R door not soft close; door-open chime will drive you insane if you have kids, others using fridge. Single inside bin is extremely flimsy, too shallow. Inside water spigot too narrow for wide items like coffee maker. Definitely NOT fingerprint-resistant.; a visual mess in minutes. External drawer limited to 2 sections, not usual 3 or 4. FreshProtect irrelevant--who eats 2 wk old fruit? Only average reliability per Consumers Reports. Plusses: 3-shelf freezer and large ice bin.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hello DissastifiedinNC, thank you for your review and we're sorry to hear of your disappointment with your fridge. We value your feedback and we will be sure to forward this to our product team. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Great quality. Solid construction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another pleased customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with BestBuy and our new refrigerator

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Counter depth is completely misleading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the fact that it is a counterdepth fridge - so it should line up with counter depth. Wrong!!! This is 28 3/4" versus typical counter depth of 24". One of the modern custom cabinet trends is to have the cabinet line up with the front of the appliance versus the appliance sticking out. So I asked a question about what sized custom cabinet would I need for that and Bosch instead of trying to help, basically said to stick to the installation instructions (where the fridge sticks out). While I now understand that most counterdepth refrigerators are indeed not counterdepth, I would expect that for a fridge in this price range, the customer service from the company would be more aware of what the customers want and be trying to solve their issues. This is before sales service - imagine after sales service. Not impressed with Bosch.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi BimalP, Thank you for taking the time to submit this review. We are sorry to hear of your disappointment. We have forwarded your feedback to the appropriate team as we strive to continuously improve our products and our services. Your input is invaluable in this process, and we appreciate you reaching out. BoschAppliancesUSA

  • Rated 2 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most annoying refrigerator I’ve ever owned. It’s has sealing problems on both the refrigerator and the freezer. Beeps all the time. The ice maker is nice.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi KristinaB, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch Customer Care Team is available at 1-800-944-2904 if assistance or service is needed. Please know we're here to help. Thank you. BoschAppliancesUSA