Customer Ratings & Reviews

I was in the market for a new refrigerator after having so many problems with my Samsung refrigerator. After reading several on-line reviews regarding the Bosch 800 Series, I decided to purchase it. Unfortunately, I was not happy with it....you had to push really hard on the door handle in order for it to close; the refrigerator is not finger print resistant ...the refrigerator made all kinds of humming noises throughout the day which was quite noticeable and drove me crazy. I returned the Bosch 800 Series and purchased a Fisher & Paytel refrigerator that I absolutely love ...no water dispenser nor ice maker which I was looking for; door handle closes easily; spacious; beautifully designed and is extremely quiet!!!

I love my new Bosch refrigerator. It looks great with my other Bosch appliances but its features and performance are awesome. I am a landlord and buy several refrigerators and this one is above them all. Great lighting, features, easy to access, extra room and storage without a door ice maker, closes and opens easy, the flex rack is great, multiple moveable shelves, easy to program and turn off ice-maker, great for parties AND I sold my old Bosch side-by-side for $500.00! Thank you Best Buy!!!

Great design, features and functionality. All features are working as designed. Great storage options with the shelve placement and the Flex Bar. Really like the ability to have different temps in each drawer. The way the freezer is setup and the design features is practical and works out great for different kinds of storage items, boxes, bags, freezer containers. Happy with our purchase.

I've only had the fridge for a week in my new home, but I'm pleased with it so far. I purchased this model because we wanted a sleek, simple look that was of high quality. We ordered in July and were told it was backordered until October (but might come sooner). We were pleasantly surprised to receive an August 1st delivery. I received a 6-hour delivery window when the date was scheduled and was told that I'd get a smaller window a day or two before the delivery. I never received a call/email with that smaller window of time, but the delivery guys did come close to the beginning of the 6-hour window. They were very kind and respectful during their installation, although I wish they wouldn't have left the delivery truck running during the 30+ minutes they were at the house. Be sure to take off all exterior stickers or protective films before the delivery people leave. We/they forgot to take off the film on the side of the fridge, which is in a slightly larger built-in area; as a result, we've only been able to get the film halfway off the side where there's a 2-3" gap next to the wall. Also, the Energy Star sticker was left on the fridge - I took it off as soon as they left, and there was a small ding under the sticker. I contacted Best Buy about the ding and a few small scratches, and they were willing to do an exchange or gift card (for about 10% of the fridge value). I didn't want to deal with the hassle or risk of removal and replacement (and all of the packaging), so we are awaiting our gift card credit. Overall, I would recommend Best Buy and this fridge (1 week in).

We've had this for a month. So far, we love it. it's roomy with good lighting. Temps are steady. Produce stays fresh. Ice cream stays frozen. It looks sharp and no fingerprints. easy to clean inside and out. Bosch can be pricey, but the quality is there. we caught a sale, but would have bought it regardless.

My new Bosch refrigerator is great! I am particularly happy with the design of the interior: it is roomy, everything is easily accessed, and the drawers are designed with enough room for separating the fruit and vegetables. The freezer is huge, and the refrigerator fits perfectly between the cabinets in my kitchen.

I had it for about 3 weeks now, and it looks great and works well. I Love how the water dispenser is located inside the fridge. It makes the front look flawless. The stainless steel and led lights inside fridge brings this fridge to another level. Bosch did a good job designing this counter fridge.

I like the three shelves in the freezer and the smaller, adjustable containers in the refrigerator. It is smaller than I am used to but it works for a smaller family. Plenty of lighting throughout. The middle refrigerator drawer is the length of the fridge and sometimes sticks when opening.

I have been researching and hunting for refrigerators for several months and finally selected the Bosch 800 Series 21 cu.ft. French Door Counter-Depth. The depth was perfect for our small galley kitchen. All space in this 21 cu. ft. is used very efficiently. With the internal water and ice, you get full use of the insides of the doors. The design is also very clean and sleek looking. The 3 slide out drawers inside the freezer are great for organizing. Again, no wasted space. The multiple adjustable shelves and bins in the refrigerator allow you to customize the interior to your own needs. I would recommend this refrigerator to anyone!

Excellent workmanship, elegant and functional. Refrigerator and Freezer sections provide many possible arrangements to please everyone's food storage needs. Adjustable glass shelves are easy to clean. Additional hanging compartments along back wall of refrigerator provide even more storage options. Pluses include separate temperature control in veggie, fruit & deli compartments as well as main frig and freezer. Wi-Fi control is extensive. Door compartments are sturdy well designed. Ice maker works well so far and produces ice fast. As expected the inside water dispenser requires opening the frig door which is not ideal but at least the mechanism does not steal storage space from the door. Pricey but worth it in our opinion as food storage flexibility and workmanship is way above other brands such as LG, Whirlpool, Frigidaire and KitchenAid.

The quality and capacity is exactly what we needed...Our previous Fridge(not a Bosch) froze food in the refrigerator section and the food in the freezer never froze completely. There was always water in the ice tray.

This fridge freezer is wonderful. We love it. Very specious, The light is very bright, the two doors and the see through drawers make it easy to see what you have in it and prepare your next purchases. The freezer with its three drawers is nice and we like the drawer with the ice cubes inside (no rusty door after several year like with the ice system at the exterior of the fridge). There is also inside the fridge a water system (no water running on your floor when you pour it in a glass). It's modern, good looking and we open it almost by pleasure, just to enjoy the view !!! Don't buy it through Best Buy : we bought from them a waterline which was supposed to be installed by the delivery men, they didn't want to do it, so we had to hire a plumber... and we opened a credit card to get 10% discount (which was done by any other fridge seller). We spent a entire day to be able to talk with the customer service, to get this credit card discount... we still haven't got it !

We replaced a Samsung fridge with ice/water in the door with this Bosch. The ice feature in the Samsung constantly froze up and we’d have no ice. This Bosch has a great drawer for ice in the freezer & water on the inside of the door. Those are the basics. The amazing features include a more svelte design that allows more storage. Drawers in the fridge that can be at different temps - amazing! The veggie drawer has an ethylene absorber that lasts 6 months to keep food fresher longer. There is plenty of space for tall and short things alike. The freezer has deep bins which may lead to lost or forgotten items but stacking makes things easier to manage. Where my last fridge (5yo) was always full I haven’t been able to fill this fridge yet with the same things. The black color is beautiful! One negative is that you have to open both doors to open the drawers. It was awkward at first but I’m used to it now and don’t mind as much.

Interior is simple, not a lot of gimmicky features, makes storage easy. No problems with produce freezing no matter what compartment it is stored in. Easy visibility when the refrigerator is opened. Also like the interior water dispenser and the size of the ice cubes made by the ice maker. The overall design and appearance is pleasing.

This is a great refrigerator. Lots of space and smart in how they have laid out the space for tall bottles, shelves for better efficiency. Also love the ice maker that falls into a tray and can make as much as 25lbs of ice in a day. The water dispenser is just inside the door which gives you so much more room inside the fridge. The stainless wipes easy and really hasnt been a problem for handprints or smudges. Look is very modern and sleek. I will say this unit is taller than most so make sure you have enough space in height for it to fit. Overall very happy with this purchase!

This frig has all of the features we like, and has a very sleek and elegant look since no ice/water on outside of the door. Water inside the frig works great, no dripping. Lighting is excellent (and adjustable), love the counter depth...everything is in reach. The black stainless finish looks great.

I love this refrigerator, but there were some initial issues. On the first visit, the refrigerator doors had two dents. On the second visit, the refrigerator replacement visit, there was a scratch on the right refrigerator door handle, and the freezer-door handle was installed upside down. On the third visit, the freezer door handle was placed right side up, but the refrigerator door-handle replacement was not the correct one. I also discovered that the interior bottle shelf was missing. Finally, on the fourth visit, the correct refrigerator door handle was installed, and the bottle shelf was delivered. ::: The worker also repositioned a vent hose that was previously installed incorrectly on my new dryer.

We had this fridge for a couple of weeks, and it's much more spacious than our old one. We like the sleek look and the fact it does not waste space on a water dispenser. Further, we were really with a washer and dryer set from Bosch in terms of reliability (10 yrs, 3 moves), so we invested in Bosch's reliability for a kitchen suite

Excellent product. Was fortunate to find this in open box and get it for about $3,000 off. There is a small dent on the door but that does nothing to impact the quality of the fridge. Dual compressors is amazing for redundancy and keeping the unit quiet. Also, it has a lot of space for the size.

I am very satisfied with the refrigerator.... Appearance, workmanship and performance all bespeak of quality. Extremely quiet. Led lights do a great job of illuminating both the refrigerator and freezer areas. Love the Black stainless finish. Only 2 very small issues that I think I can resolve if I spend some time doing adjustments: 1. When open, the doors stay in the position you leave them - I would prefer that they would have some tendency to want to close. 2. The open door alarm is not as loud as I would like but I am hoping I can adjust that. That being said this refrigerator is a significant improvement on the Samsung that I replaced it with.. I am now a Bosch fan.