Customer Ratings & Reviews
- Model:
- SHX9PCM5N
- SKU:
- 6542989
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Benchmark Series dishwasher's quiet operation and excellent cleaning performance, with many praising its ability to thoroughly clean dishes and dry them completely. The third rack is also a popular feature, cited for its convenience and improved loading efficiency. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Love my Bosch Benchmark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Abdolutrly love the Bosch Benchmark dushwashet, its so quiet & love that all the nottom rack tines are adjustable which makes it easier maneuvering while placing all dishes,
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MomOfTwo, thanks for your review! We're so glad you love your Benchmark dishwasher, and we agree, its quiet operation and flexible tines are game-changers. Thank you for choosing Bosch!
Best Dishwasher Money can Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best dish washer money can buy. Bosch is leader and this benchmark model is leader of all.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Another great purchase from Best Buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic dishwasher. Best Buy did a price match and made the entire purchase easy
I would recommend this to a friend Great dishwasher!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but the cycles take a long time. There is a short cycle that runs for 60 minutes though. In all it’s a very good dish washer and it washes from many angles.
I would recommend this to a friendBosch Benchmark Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Bosch benchmark. Buying it from Best Buy was a good experience from beginning to installation. The sales person was very knowledgeable and efficient and the installer was excellent and explained everything to me.
I would recommend this to a friendThe BEST Dishwasher.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher; best we've had in any of our 3 homes. It has the most thoughtful features incl. an inside light and a light that shines on the floor that tells the time left until completion. The loading pattern is convenient & efficient & it is so quiet one doesn't know if it is still on if it were not for the floor yimer light. And its cleaning is supurb. Best Buy's installation was flawless.
I would recommend this to a friendINCREDIBLE!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't even tell you how happy we are with this dishwasher. It's better than the Bosch we had for 11 years before this one!
I would recommend this to a friendBosch Replacement of 9 year old Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product…very happy with the replacement of our 9 year old version!
I would recommend this to a friendBest dishwasher ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher. I have loaded it with the dirtiest dishes and cooking utinsels and it has come perfectly clean every time. I honestly love washing dishes now!
I would recommend this to a friendReview of Bosch Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher, though the utensil rack is small and we needed to order another one.
I would recommend this to a friendNice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall 9/10. Only thing i don’t like is when it “spits” back out the water it makes a noise othet than that it’s very quiet
I would recommend this to a friendbeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and quiet dishwasher and the price was right. easy to install too!
I would recommend this to a friendBroke after 1 week. Never dried
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display that shines on the ground stopped working after the first week. Dishwasher also does not dry dishes as well as my prior 20 year old Bosch. Bosch warranty and support is terrible. It’s been a month and they are still “working” on the warranty claim. They sent a repair person who spent 3 minutes looking at it and sayid it was broken and he couldn’t fix it. Terrible customer service done from a 3rd world country in Spain. Will be buying a cove next time
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thanks for your review. We apologize that this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance.
Poor Design For the High Cost.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 15 months, the rubber apron below the door that acts as a sound barrier just fell off. It is held in place to the door's backside by a glue strip, and just appears to be a bad design. I contacted Bosch, and all they offered was an apology. This was our second Bosch dishwasher, but will now be our last. Also, if you google this, it is a common problem, yet Bosch won't resolve it.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi RexA, thanks for your review. We are sorry to hear this has been your experience and we apologize for any inconvenience. If you need additional assistance, please reach out to Customer Support again at 1-800-944-2904 or you may also email us at BoschCare@bshg.com and a team member will respond in turn. If you send an email, please be sure to include the model and serial number of the dishwasher, the appliance sales receipt, your contact information, and any other pertinent details. Thank you.
Pretty good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works reasonably well. The need to download a phone app to operate a simple dishwasher seems excessive.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi LouisJ, thanks for your review. We apologize if this dishwasher has not met your expectations. In our efforts to continuously improve our products and the overall customer experience, your feedback is invaluable and will be shared with the relevant groups for further consideration. If product assistance is needed, please connect with our customer care team at 1-800-944-2904. Thank you again for taking the time to provide this feedback and for choosing Bosch.
- Pros mentioned:Cleaning performance, Noise level
Nice diswasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really quiet, gets the dishes clean with whatever program, including my favorite the 35 min express one. The app works great to control the dishwasher remotley and get notifications when done along with providing many info on each wash program such as duration, power consumption and allowing to set the level of washing by zones, and more. Whish it had the option for express washing on the dishwasher itself but the app is fun and it works great. The racks make sense and are very customizable. While i like the stainless inside and the bearings on the racks, there’s still quite a bit of plastic inside that is frustrating at this price point. But it works, is very customizble inside and it cleans well. Hopefully it will work for many years.
I would recommend this to a friend Bad experience with Bosch Dishwasher x2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine did not dry the dishes and water pooled at the bottom. I called and had it replaced with a new Bosch dishwasher and had the same results!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Juanita, thank you for your review. We're sorry to hear about the experience you have had. It sounds like this is not an issue with the dishwasher, but likely with install, or misuse. Our team is happy to look into any issues you are experiencing and assist. Connect with the Bosch team directly for assistance.
- Pros mentioned:Noise level
Very good machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.machine is extremly quite. The display of the cycle via a light on the floor is really helpful
I would recommend this to a friend - Pros mentioned:Noise level
Very quite dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've just had this Bosch Benchmark dishwasher installed so I'm still getting used to it. It's extremely quiet, which is what I really wanted from it. So far, so good. Delivery service was a little challenging as first delivery was cancelled and I had to contact Best Buy to re-schedule which was another week delay.
I would recommend this to a friend