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Customer Ratings & Reviews

Your price for this item is $249.00

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 826 reviews
  • Rated 4 out of 5 stars

    Good, if you need noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the units without noise cancelling. Felt a bit of sound quality was sacrificed, because of the noise cancelling. Since this feature is not needed I opted for a pair without noise cancelling for quite a bit less expense.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose noise canceling Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a pair of these when I first came out I was quite surprised they could do what they did. I’m not nearly as happy with this pair I don’t feel like the noise canceling is good is when they first came out. Still pretty impressive for ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Definitely recommend these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for long airline flights. Less bulky than the ones with cans over the ears and may feel itchy at times. Got this as a gift for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a good headphone product. Of course it is Bose, so you are paying for the name. But you are also paying for technology. It works well and I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well and as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge fan of over the ear headphones and I'm more of an analog guy but i wanted noise cancelling headphones so these were my best bet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought these and now use them all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this great product. I plan to buy another pair to give to my son for the holiday of Hanukkah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item work great, I would recommend it to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST headphone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mind blown by this headphone.The music sounds so nice and now nobody can come in between my ear and my headphone but only pure sound of music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only ones I use now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time with headphones, the don't fit my ears very well. And end up hurting them. I finally have a pair that sound and fit well !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wired bose quiet comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hate that they have to be charged and the box is so bulky, it gets caught on everything. The ANC is great. The bulky box for the anc is place in an awkward spot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome..If I could only get them to Pair w/S8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound deadening, Beats have better sound, but these are acceptable...Bose website sucks at helping instruct on how to get these to bluetooth pair as this is one of their lower grade headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're Bose......that says it all! Fantastic!! (OK, maybe a bit overpriced)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy a second , the left side of the one we bought last year do not function. Did not know if it can be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this earphones. But you need to buy the best buy warranty with this. The wires do have a habit of fraying.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Good product overpriced needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't chew gum or jump while wearing them. Good for sleeping. They don't come with charger or a wire to charge them.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Sassin10452,

      Thank you for sharing your review of the QuietComfort 20 Acoustic Noise Cancelling headphones.

      The lithium-ion battery (located inside the module) charges in just 2 hours with the included USB cable, and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays with performance equal to that of our regular in-ear headphones.

      You can find the cable inside the carry case. If you have not received one, we sincerely apologize and ask that you please give us a call and we will be able to help you.

      Thank you for taking an interest in our products and for providing a review for others.

      All the best,
      Tori Mae – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Liked so well bought second pair fo me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for wife on Mothers Day, I liked them so much she bought me a pair for Fathers Day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose-Quiet Comfort 20

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and wanted to try this out, well after a few days I return it, nothing wrong with good sound but just wasn't for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones for anybody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever listened to. Sound is excellent and just cant beat bose noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! May buy more sets and give as gifts!! :) Works well for cell phones, computers / business, personal, etc.

    I would recommend this to a friend