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Customer Ratings & Reviews

Your price for this item is $249.00

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 826 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to use and excellent value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOSE QUIETCOMFORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose, period. There is a "but" here, the small box built into the cord is a pain in the rear, and the fact you have to recharge the item to work is not a win in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey they are, but worth it! Hard to find in ear noise canceling. They really work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the way they work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way they cancel out the noise. They fit well in the ear. Seem to be good quality. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a frequent flyer. This is a must have. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were purchased for a long trip over to Europe. They are perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed with Bose quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time user of Bose products, I am not impressed with the quality of these headphones. I have Bose in the ear headphones that I have had for a long time. The sound quality is much better on the older ones. I feel the noise cancelling is not as good as it could be. I was really excited to be able to buy these. All of my previous Bose products have been top quality. Not these.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      I am sorry to hear you've not had the best experience with your QuietComfort 20 headphones. If you haven't already, please check the StayHear tips as the fit has a massive impact on performance. Remember, your ears are not always symmetrical, you may need a medium in one ear but a large in the other.

      If you need any support, please reach out to us on the Bose website's contact page!

      Kind regards,

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Perfect blend of audio quality and portability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling earphones I've ever owned. I lost these in a drawer for 2 years and just recently found them again after a move. In the interim, I tried a lot of other noise cancelling headphones. There were certainly headphones that were more comfortable, had better sound quality, better noise reduction, and more modern amenities to enhance the listening experience or convenience, but this particular pair of Bose in-ear phones has the best all around package for anybody traveling. They sound great, they're comfortable, and most importantly, they are easy to travel with. If I want the best audio quality, I will use a pair of wired high-end headphones, but I don't really like to travel with full-sized phones because they become a nuisance if they are not actually being worn. If I want to make a phone call, I will use AirPods, but the battery life and sound quality on them is inferior--especially over time. These Bose ear buds land right in the middle. They fit in your pocket and you don't have to worry about breaking them bc they are durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better than I expected. I use them daily and love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great heaphones for all professinals and students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headphones and its one of those great buys that I will enjoy for the longest time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As nice or even better, then the noise canceling headphones !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these head phones Would buy them again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Earbugs the best I have ever purchased, I would recommend these to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you have to try it to believe it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made our long flights much more enjoyable, allowed us to sleep "in peace".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great bose quailty but still overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer that they are waterproof, since I'm a runner. However I haven't had any issues so maybe it won't be a problem. They are comfortable and work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, keep the noise away, light weight, easy to use anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works pretty well to extend our wireless internet to the room farthest from the router. Setup is relatively simple too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nove these headphones. I used them on a plane trip, blocked out all the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    $300.00 For earbuds?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me some time to gather the courage to get the $130.00 for the standard Bose headset. I discovered that they weren't machine washable. So I went back to the $12.00 sets but that was like getting out of a brand new Mercedes sports car and going to a suncompact witout AC. When I was in Scotland last time I found I had a few hundred £ left in my wallet and didn't really want to take the beating in currency exchange so in the airport duty free I went on a shopping trip. I bought an Around Ear set of Bose noise canceling headphones and was amazed that the jet engine sounds went completely away. Since then I've owned 3 other pairs of noise canceling earbuds and they can't compare with the around ear. They're fine for a central air conditioner but not much more. The QC20 (SMSG) is in a completely diffrent world. Unlike the standard Bose earbuds that end in a tube the QC20 have a small comfortable stopper at the base. This modification makes the noise canceling spectacular, even better than many other around ear sets. This feature alone makes it worth the price. The microphone quality is very good when inside I haven't tried it in the car with the top down yet but my car is equipped with Bluetooth. These earbuds will cancel road noise inside your car and it tends to dull down my wife's voice and I have to take one ear out to hear her. I would suggest that Bose move the noise control sensor a bit further up the cord as it's only 2 inches from the jack and makes it cumbersome. When in a quiet room with them on it does produce some low level static. I don't know if this is a defect or just normal operatiion. The battery has a very Ling life and came out of the box with a full charge. I slept with them playing music for 3 nights before I woke up and noticed that I could hear other noises. It took about 45 minutes to recharge them completely. I had the music on relatively low and they were comfortable. The first night the left ear came out twice. They lay flat so they don't poke into my ear. The sound quality is poor with noise canceling turned off. Bose has outdone themselves and I hope to see the price drop. While they're good for the executive they're well out of the price range of most people. This is an awesome gift for the traveler! They fit in your pocket and since nearly all airlines have switched to the standard jack they work just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to use these for very long but I am satisfied with what I have experienced with these headphones.

    I would recommend this to a friend