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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the excellent noise cancellation and comfortable fit of the QuietComfort® 20i Headphones (iOS). Many also praise the headphones' sound quality, particularly the bass response. However, some customers find the price to be high and the cord length somewhat short. A few users also point out compatibility limitations with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 826 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Practical for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Bose 20s. They are very convenient due to their size. The wires are cumbersome, but I tried the new Sony wireless noise cancelling earbuds, but they kept falling off my ears. I reverted to Bose. The Bose 20's liability is their durability. They only last about a year with normal use. After that, their electronics fail.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Bose Does it Again!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed by these when I turned on the noise canceling feature they work like the qc 35 headphones i have as feature goes. Another plue they dont take bluetooth whih quickly drains the battery. I Would Highly Recommend This Product

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Made my 9 hour flight a dream...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a trip to Europe and I can honestly say they made the flight quite literally 'A DREAM'. There were loud, fussing babies only a couple rows behind and upon plugging in the earbuds and turning on the Noise Cancelling, the children disappeared allowing me to rest as much as on can in an uncomfortable airliner seat. Amazing technology!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable this headphones feel. Excellent sound .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good noise cancelling headphone...battery life is very good

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Portability

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry, great sound. I always buy Bose so you should to

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best Buds Ever.....

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair! Had to have a backup for my first pair, which are still working fine after two-and-a-half years. Use these primarily on airplanes and while taking a walk. It's amazing how much noise they actually do block out. And the music is crisp and clear!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    LOVE THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound is great. The noise cancelling is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    They're amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and this was suggested to me. Wish I was about to try them out a while ago but you can't really do that with earbuds. About 40 minutes with them in a loud area really isolates you from the world and your can just listen to great sound coming from the head phones. They are amazing. Price is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Portability

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great sound, compact easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Reduces ambient noise and some talking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main intention for purchasing this headset was to make my international flights more enjoyable. What I didn't realize was not only did the headphones cut out the wind and engine noise from the plane, but they also reduced the conversations around me. Combined with the quality sound for my music, these headphones are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great sound...great silence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable. ...great sound........great noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mainly Listening to Music daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good. I was just hoping that BOSS will release a wireless version with the same (which I'm satisfied with) or higher quality.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Optimized for travelling by flight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are unobtrusive and reduce the noise level in the cabin of an airplane dramatically. Sleep enabler. Sound is good and clear, but a bit less on the bass. Comes with a carrying case that will fit in your pocket, easily in your laptop bag. I have the Android version. Works with all major airline seats.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! I am on my second pair. The first pair lasted for 3 years of daily, 8-12 hour use, till the noise cancelling feature stopped working. My husband uses the first pair now, as he doesn't need the noise cancelling feature. Comfortable in my ears and worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Best in-ear headphones in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought I this item because none of the so called noise cancelling can match up to bose. This unique in early style is my choice of preference over all the other headphones. These headphones are for the true fanatics that wants to hear every tune from the music, if you want bass. Well this is not the product that you should buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Excellent Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry these earbuds with me to work everyday. My work environment is a open area and the noise canceling feature comes in handy. Also great for traveling, this thing is a life saver on planes. The clip is a lot more useful than you would think.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    The best available but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best noise cancelling headphones I have used. I can listen to my radio on my motorcycle with the volume on 1 or 2 and not hear the white noise from the outside world.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great noise cancelling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife says the noise cancelling part of the headphones works great! She turns it on and it's as if I'm not even there, she can't hear me at all...lol! These were for her to use at work and she's very happy with them.

    I would recommend this to a friend
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