Customer Ratings & Reviews

I've tried a number of Noise Cancelling headphones - QC25 (over the head) which were nice n light. I didn't like the sound quality as much so I swapped them with the Sennheiser MM450x - on ear, bluetooth, noise cancelling. I liked the sound better and the wireless option, however I wasn't a fan of on-ear but every so often, it felt as if I was getting a small electric shock in my ear (take offs, a lot of turbulence) so I returned them. I was hesitant to buy these but they are pretty comfortable - I travel a lot and at times my flights are 4 hours long. I'll have these headphones in and they're comfortable, they don't get pushed inside your ear canal like most earbuds and the first time you use them, they may not feel right but if it's in your ear correctly, noise cancelling is solid. One thing I don't like is the box where you switch on the noise cancelling, it's too close to the headphone jack and pretty annoying to be honest. Sound quality - it does it's job but really don't think its anything special.

I bought a pair of these for my wife, as she spends a lot of time on the phone and on video conferencing during Covid19. She was very impressed. I was so impressed I bought a pair for myself. In spite of the high price, these are a solid investment. The noise reduction, battery life and absence of losing Bluetooth connection during a call, thanks to the hardwired version, is invaluable. The design and build are solid. However, I did purchase the non-nonsense Geek Squad replacement warranty for about $65 for 2 years, as these are so expensive. They come with small medium and large ear-pieces which are great, but you can purchase spares from Bose for a few dollars. The in-ear design is a little different, as the design keeps it in your ear, but the cup rests on the edge of the canal for all-day comfort and to avoid infections that can be common with wearing in-ear buds all day. Tried and tested design from Bose, and highly recommended. Great price from Best Buy who use real face to face employees, and don't sell knock-offs like Amazon ...

I really enjoy the Bose QC20. They sound great when the noise canceling is on. The noise cancelling feature, is what I wanted for my commutes on the bus and walking through the city streets. Be forewarned that it will not completely cancel out (silence) all outside noises. It will muffle the sound considerably. For example, if someone is talking to you, you will barely hear them. The same for the loud city noises, like horn honking or sirens. You will hear them, but it will be very muffled. It is great that you can quickly turn off the noise cancelling with the push of the remote button, or switch off on the battery unit and still be able to listen to music. When turning off the noise cancelling with the remote, the headphones allows sound to pass through. But it will sound like the outside sounds come through a speaker, as opposed to the sounds naturally filtering through the earphone's silicone tip. But you quickly get used to it. Sound quality: when the noise cancelling is on, you can hear all of the music (high treble and low bass). You will hear the full sounds less when the noise cancelling is turn off (either from remote or switched on on battery pack).... unless you are listening to music in a quiet space. Battery life: I have not tested the limits of the battery life. In my 1.5 hr commute (each way, 3hr total), I will always charge them up once a day. Remote: I got the android/Samsung version. It works perfectly with my Samsung Galaxy S6. I'm so happy to have volume control. I have not tested it on any other Android phones, but will try to do so and update (if I can). I do recommend these earphones for anyone. I used the Bose IE2 prior to these and would not want to switch back. These allow to sit in complete quiet on my bus ride, or hear my music in full clear sound, as well as when I'm walking in the city streets.

I travel often for work and have tried many different noise cancelling earphones, but the Bose QuietComfort 20 earphones as the best by far!! A friend of mine who also travels frequently recommended these headphones and I am thankful he did. The headphones do a great job cancelling out the noisy hum of the plane and allow me to listen to my music or movies much better than my Beats earphones. They are much more portable as well! I am definitely recommending these earphones to anyone travelling on a plane that wants to truly enjoy their music/movies free from the background noise.

Great improvement from the over-the-ear noise canceling headphones I was using. Perfect fit and comfortable for those long international flights. Even engine noise of the in-country small prop planes diminishes to a muted hum. I'm not used to products generally living up to the advertising, but I'm completely satisfied with the Bose QuietComfort 20 Headphones.

Bose, a brand name that most people can recognize when it comes to audio. I was looking for a more comfortable set of headphones for traveling that still had quality sound and figured that for the price and name, these would fit the bill. My comparisons come from a variety of previously owned headphones, but most recently the B&W C5 S2. First off, the active noise cancellation. It really does work amazingly well. I can't say that there are really any faults with that. Had a couple of 8-11 hour flights and they almost took you out of the noise completely, probably a 90% reduction of your general engine and chatter noise. The box is a little cumbersome but nothing you can't manage and the battery life is phenomenal, I would say I got my 12+ hours per charge out of it. Now the part that left me a little disappointed and wanting more. The sound quality itself. Don't get me wrong, it sounds better than I would say your average set of headphones that come with your phone. But the richness and clarity that you experience with some of their home products, well that wasn't there. It's a very unoffensive sound, if that makes sense. It's good at all ranges, but doesn't shine anywhere. Now I don't mean heavy bass like Beats, don't care for that. The lows are mild and unobtrusive, but meddled. The mid's are fine enough, but if you listen to anything with a variety of instruments and sounds, they all blend together, not in a sweet harmony, but as if it were just a single entity. The high's are in the same category. They are definitely comfortable though, wore them for 8+ hours straight and only felt a little soreness that quickly dissipated by taking them out for 10 minutes. The seal is about 95%, I couldn't really get one side without twisting it a bit which kind of led to the discomfort after a few hours. Overall, much more comfortable for long trips than the B&W C5. All that said, if you want good sound, phenomenal noise cancellation and surprisingly good comfort, these might be worth the cost. But if you care more about the quality of sound than perhaps the ANC, I would look elsewhere.

I must admit I was very skeptical of these because I have owned the Over the Ear ones for a few years now and did not think the Earbuds would be able to cancel out the noise sufficiently. I am pleasantly surprised and thankful they work phenomenally and are very comfortable as well. I have extreme sound sensitivity from a TBA so silence is a necessity for me. Now make them in just black and they would be close to perfect.

These came highly recommended, so I knew I was going to love these headphones, but I had no idea how INCREDIBLE the noise canceling feature is. I have issues with tinitis (noise in my ears) and it even cancels out most of that as well as the noise in the airplane. I also did not believe they would STAY on my ears...they do, and are comfortable. I bought my husband a pair too! Color me happy. :)

I bought these for my daughter to use but I tried them in a Starbucks and loved them! They are pricey but so worth it. These headphones are comfortable and work incredible well at noise canceling all these little things. Bonus they work on my computer and phone they have a mic, volume and call controls. I recommend these headphones so highly I will be buying more for my son and me.

Being in the market for new earphones, this product was recommended to me by an audiophile sales rep. I purchased them and do not regret it one iota. They come with additional ear 'pads' in case the default do not sit comfortably in your ear canal. The noise cancelling itself is among the best I've heard, and that's including actual over the ear headphones. I highly recommend this product for anyone in the market for top-of-the-line earphones with money to burn. 10/10.

These headphones blew me away! I originally bought these at Christmas, but ended up losing them. So I bought them again for my birthday. That's how much I like them. The ear inserts are extremely comfortable and provide a great seal - limiting outside noise. The active noise cancelling worked like a champ! I can't even hear my wife sitting next to me in bed! Can't ask for more!

Used these on two recent flights and was amazed at how well they cancel out background noise. With my 2 sets of other brand head phones, I'd have to crank the volume on my tablet to maximum to be able to hear it over the plane noise. With Bose, I was able to keep the volume down to a more comfortable level and hear the movie. The battery life seems very good. The sound quality without the noise cancellation is very good as well. Expensive, but impressive!

Let's get the bad out of the way first. That's the price! Sticker shock. Bose first release of a ANC earbuds for those who's ear get hot or don't like wearing the cans on your head. That said these are just as comfortable as their sport one which I own. They are probably one of the best fitting earbuds I own. The sound quality is very good to my ears and immersive. The music is balanced right out the box. The the ANC is pretty darn impressive for these little buds. Once you find the right size to fit your ears as soon as you turn on the ANC it immediately shuts the noise out and it is pretty noticeable. There is just a silence. The AC disappeared. The hum of the plane disappeared. Just silence. The controller with the battery could be a bit slimmer but didn't bother me. What I am skeptical is once the battery fails as all batteries eventually do you lose the ANC and a $250 earbuds.

I bought these to replace my QuietComfort 15 headphones for travel as I wanted something less bulky. I was amazed at how well the noise cancelling worked on an airplane. These were great for watching a movie on my tablet. And I find them to be more comfortable than the on-ear headphones. I was leery of these because of the price but after using them I am extremely happy with the purchase.

I've had them for about 30 days. Always wanted Bose noise cancelling headphones, but wasn't interested in over the head type. Too concerned about my coiffure. Anyway, I've wanted to try the QC20, but was sticker shocked. I saved up enough Best Buy Reward points and gift cards that I felt comfortable taking the plunge. I travel via air for work and the QC20's are simply amazing. I've had the Beats ear buds, but they just increase the volume and base which doesn't overcome outside noise. The QC20's eliminate outside noise first then I can listen at my preferred volume. I read that these work best when the noise is constant, like on an airplane. Interestingly, they don't block out all the outside noise when mowing the lawn with a walk-behind mower. I read reviews about long term quality concerns that I haven't experienced yet. These included ear buds and noise canceling control module that came apart. I'm keeping my eyes open for those issues. The noise canceling control module is a little awkward. I currently use a rubber band to keep the control module attached to my phone rather than letting it dangle. Thinking I might get a thick strip of Velcro. Overall I'm blown away at how these operate and their ability to block out the noise.

The sound quality is good and the ANC is better than expected. Typically, I fing that earbuds are not comfortable especially after a couple of hours of use. These ear buds are very comfortable even after 2 hours of continued use. They come with three different sizes of inserts that should be no problem to find your correct size. I used this while doing yard work and mowing the lawn and was still able to hear the music the whole time. I could hear the lawn mower but, it was signifficantly reduced and was not an issue for the earbuds. The battery life is really good and I really havent timed how long it would last. I consider the rechargeable battery life a non issue and even if it does go out, you would only lose the ANC feature. The sound is balanced and could probably use alittle more base. I know that these are just ear buds and if you expect deeper sounds go with the over the ear. My only real complaint and one star removed is becuase the lenth of the audi jack cord is too short. The short lenght between the battery/ANC block is about an inch and a half which makes using this in your pocket a challange and alomost takes away the portablity factor and hopefully does not reduce the life of the cable.

One of the best purchases I've made in a long time. Fits ear just right, great sound right out of the box. Will make another purchase for my daughter.

Long battery life, never fall out, durable. Amazing noise blocking

I travel extensively for work, and these are hands down the best travel headphones available.I have also had the Bose Q15 but they are not comfortable to where while trying to sleep on a flight. These are small enough to not be a bother while attempting to sleep and do a great job of cutting out all the noise.. I highly recommend them. Worth the price.

The best wired earbuds. Exelent sound quality due to amplification of the signal. Bass and treble are outstanding. Dont hesitate to buy