The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 991 reviews
Rated 4 out of 5 stars
Love Bose
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds are great. I thought they would completely block out the noise, but they don't. This is probably a good thing. I wore them on a recent plane ride and was very thankful to have them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a pair of Beats ear buds I used for 2+ years and forget them in a rental car. I went to Best Buy to purchase another pair and one of the employees convinced me to give these Bose a shot with a 2 week return frame. I wear these when working outside, it rained for the 2 weeks following so I didn't get a chance to use them until week 3. I had non stop issues with the left ear disconnecting, & randomly stopping playing. Called Bose and they sent a replacement pair. The replacement pair has the same exact issues plus more. The left ear continually disconnects or will play for a few seconds then stop, if I lean over both stop playing, any outside noise such as equipment running or strong wind creates an amplified static noise when using the noise cancel feature. I have done every update, reset, etc..
Bose will only offer a refund for up to 90 days if purchased directly from them so now I am starting the process to get another replacement pair. However, they did say that if pair #3 continues with the same issue they may consider a refund. Highly dissatisfied and would not recommend to anyone.
Hello, thank you for sharing your experience with us. We’re truly sorry to hear about the repeated issues you’ve faced with your QuietComfort Earbuds, this is certainly not the experience we intend for our customers, as we want you to be fully satisfied with our products.
We appreciate the steps you’ve already taken, and we encourage you to continue working with our customer support team so we can further assist with your concerns. Our team will be able to review your case in detail and help explore the best resolution for you.
Sophie - Bose Customer Support
Rated 4 out of 5 stars
Little but powerful
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very small , they don’t fall out they are easy to loose if you don’t keep up with them . Good for plane rides and things where your no doing a lot of nice mend
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were delivered earlier than the eta. In perfect condition and work great. When they say “noise canceling” they really mean it! Best ear buds ive ever had