Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $179.00

Customer reviews

Rating 4.4 out of 5 stars with 922 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 922 reviews
  • Rated 5 out of 5 stars

    JBL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice experience with the young people helping me. The head phones are working wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose True Wireless Earbuds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are amazing! They work very well. The salesperson was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Bose Guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a Christmas gift for my husband. I believe he likes them. Our son suggested Best Buy and even gave me two brands to choose from. Made my life very easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard no. They do not work.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, many other reviews state...the left side won't stay connected. I had these for maybe 2 weeks and they were absolutely intolerable. They wouldn't power on and connect properly a lot of times and when they did...the left side just drops out completely. This blatant design flaw is bose just stealing money by selling you a product that they're fully aware lacks any actual real functionality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you reaching out. Your concern is absolutely valid, and we’re taking it seriously. We’d love to help you further with the issue you're experiencing with your Bose QuietComfort Earbuds.

      Here’s the troubleshooting guide for the Bluetooth issue:
      https://support.bose.com/s/article/bluetooth-disconnects-from-paired-device-quietcomfort-earbuds?language=en_US

      And here are the steps to resolve the power issue you're experiencing:
      And here's the troubleshooting steps for the issue you have with the power:
      https://support.bose.com/s/article/copy-of-qcue-headphonein-product-will-not-turn-on---ka08c000001buigaaa?language=en_US

      Please let us know how it goes. If the issue persists, feel free to contact us using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support. bose

  • Rated 5 out of 5 stars

    Quick replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for value need a quick replacement I would buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were really great. I like that. I don’t hear background noise when I wear them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my husband and he loves them. He claims they’re the best he’s ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QuietComfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work beautifully! Customer service was quick sharp and friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shame on Bose

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the ear tips will fit. The earbuds constantly falls out of my ears. They are not comfortable. I miss the return time. Do not buy these!!! Shame on Bose!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. The Bose QuietComfort Earbuds come with a Fit Kit (Small, Medium, and Large eartips, plus stability bands for each earbud), so you can choose the size that fits you best. Proper fitting and wearing are important to ensure the earbuds stay securely in place and don’t fall out. Here’s a helpful guide that shows you how to wear them properly: https://bose.life/45LCdeL

      Jelyn - Bose Customer Support bose

  • Rated 1 out of 5 stars

    DO NOT BUY!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never left a review in my life. I hate for this to be the first one. The earphones are unusuable. The in ear detection is either broken or absolutely garbage. Everytime i move my head the earphone disconnects and the audio dips out on one side or just pauses the audio. The Bose app allows you to turn off the in ear detection but dont get too excited because they made an app specifically for this product which they force you to use. Why? Because companies absolutely love doing things to make users extremely upset with no intention of fixing the issue. Again I do not leave reviews but these are unusuable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Michael,

      I am sorry to hear that you are disappointed with your QuietComfort earbuds. If the in-ear detection feature is not working as expected, please make sure you are using the right size of eartips and that you are wearing them correctly: https://bose.life/3NlUVjG
      In your case I would suggest to try the smaller size of era tips to ensure that the earbuds are correctly and comfortably seated in your ear.

      For further assistance you can always contact us: https://bose.life/3rykPZR

      Best regards,
      Lau – Bose Customer Support bose

  • Rated 4 out of 5 stars

    good budget earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good spare for not being able to block out wind noise. it would also be nice if they came with all of the advertised features instead of sending them out in a future update.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Sound, Annoying Fit

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds do not stay in the ears. I switched around all the tips and silicone that came with it, but nothing works. Also, you can't lie on your side, it pauses the sound (and no it's not a button function). I wanted to return them so badly, but I missed the short 15-day return window. The sound is great though!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! thanks so much for your feedback, we're delighted to hear you’re enjoying the sound quality of the Ultra Open Earbuds! These earbuds feature touch-sensitive controls that may occasionally respond to pressure or contact, such as when lying on your side, which can unintentionally activate functions like pause. Additionally, they come with three sizes of eartips and stability bands, allowing you to customize the fit for lasting comfort and a secure hold. For tips on getting the best fit, feel free to check out this guide: http://bose.life/4mVXubD. Hope this helps! Kurt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Slow to charge. Wish it had more noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…. Would recommend it any time, and service with representatives is great…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gave them a try but not for us

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife so we could talk hands free with each other never tried them persionally and not sure what the issue was but many times i could not hear what she was saying like they start cutting out and sounding muffled on my end not sure if its a compatibility issue with iphone or what but was really anoying and im going to be returning them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jerm,

      I am sorry to hear that you are experiencing audio issues during calls with your QuietComfort Earbuds. To make sure you are getting the best audio experience in any occasion, please check our fit guide and learn how to correctly wear the earbuds: https://bose.life/3NlUVjG

      For further assistance, you can contact us here: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones for work, travel and working out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for any situation- easy to manage and connect as well as travel with no matter the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They are an affordable option. So happy with these!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awkward fit.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkward fit. Great sound when it wasn't falling out. Not for extended use for my wife's ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your honest feedback, we really appreciate it. We're glad to hear you're enjoying the sound quality of your Bose QuietComfort Earbuds. At the same time, we understand how disappointing it can be when the fit of the earbuds doesn’t meet your expectations.

      To help with this concern, check our support article at http://bose.life/44bVpCi which will address your concern.

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great grear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everythin from my Bose , i sugest to people to buy it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Different

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my daughter’s 22 birthday. Hoped to find the purple pair, which was available days earlier. Since I purchased from this location before it was a no brainer. When I arrived the black and the white set was left. Decided on the black when I asked about the military discount the GM assured me , he has been with Best Buy for over 8 years and they have NEVER offered a military discount. The gentleman that cash me out explained the GM was new to THIS location. Returned, purchased from bose directly.

    I would recommend this to a friend