Customer Ratings & Reviews

Love the battery life!! I only charge once a week!! They are amazing!!!

Great quality product. Love Bose products as I have bought them since 1990’s

One of the best earbuds I have purchased, the noise cancelling is amazing, I use these for the gym and it feels like I'm in a abandoned mall.

I had a pair of Beats ear buds I used for 2+ years and forget them in a rental car. I went to Best Buy to purchase another pair and one of the employees convinced me to give these Bose a shot with a 2 week return frame. I wear these when working outside, it rained for the 2 weeks following so I didn't get a chance to use them until week 3. I had non stop issues with the left ear disconnecting, & randomly stopping playing. Called Bose and they sent a replacement pair. The replacement pair has the same exact issues plus more. The left ear continually disconnects or will play for a few seconds then stop, if I lean over both stop playing, any outside noise such as equipment running or strong wind creates an amplified static noise when using the noise cancel feature. I have done every update, reset, etc.. Bose will only offer a refund for up to 90 days if purchased directly from them so now I am starting the process to get another replacement pair. However, they did say that if pair #3 continues with the same issue they may consider a refund. Highly dissatisfied and would not recommend to anyone.

I had bought these for my Grandson for his christmas present and he loves them. He keeps telling me every day that I bought him the BEST, from Best Buy.

I bought two sets one for me and one for my wife. She has had no issues. I tend to only wear one at a time. So that I can hear my wife talking to me lol when we’re sitting next to each other. I believe this causes them to not be in sync. Going on 3 months I cannot get the right side to sync up. The magnets to the case do not work on the right side. This is my first bose earpods. I have always bought apple air pods and never had these issues. I also like the sounds from the apple air pods. So Im a little disappointed and wish that I had stuck with the apple airpods.

Great purchase, great quality and sound Okay price

Great sound and comfort, but wow, that notification voice that screams intp your ear is awful. Very jarring when you're listening to something and are interrupted by a LOUD voice saying, 'VOICE AWARE ON' or '100% POWER or other random notifications. Option to turn off this was removed and replaced with a factory setting that is fixed. Deal breaker.

First, the good parts… Sound is amazing, customizable EQ, ability to customize 8 (4 per ear) touch conteols. However, the bad is unfortunately too negative (for me). Everytime i use them, the audio cuts/chops/skips at least twice within the first 10 min of use. Touch controls are finicky—it often fails to register the correct number of taps; volume cannot be controlled eith a finger slide like on the Sport Earbuds. Also like the Sport, the case has no “pairing mode” button, so any disconnects require putting them back innthe case to reset. And the worst - wind interference. Quiet (noise cancel) mode is completely unusable outside; any wind creates loud, persistent, inexcusable crackling aounds. Aware Mode is slightly btter, but still awful. Off(?) mode us the onlt one even tolerable while using outsife. I want to like these, but the price is nowhere close to being justified considering the flaws.

Why is no one mentioning the annoying voiceover prompts that can't be shut off and are set at a permanently fixed volume? This is the same type of feature used for disability assistance, but it's unnecessary and should be changeable in the Bose QCE app. Any time you put them in, you have to wait for the voiceover prompts to go through the motions of confirming battery life and connection status. I believe it also notifies you of low battery percentage, but I haven't used them for long enough to confirm. A simple "beep" would do? It's completely unnecessary and is an option that SHOULD be possible to change in the Bose QCE app. However, it is stated that voiceover is not able to be changed for this specific product in the customer help forums. For reference, see the link below. https://support.bose.com/s/article/enabling-or-disabling-voice-prompts-quietcomfort-earbuds?language=en_US I'll probably return for this reason alone. It's such a simple thing to fix with an update and clearly it doesn't bother enough people to be mentioned in any of the reviews here. However, it is ABSOLUTELY something that should be mentioned since it cannot be changed...for whatever reason.

They are the best ear duds I have ever used and the most comfortable and the variety of colors is great instead of just black and white. All in all I love them!!

Well what can i say: boae doesnt fail as far as sound and durability. Its all there Once you listen to the qualiry sound its hard to go back to teg ear buds.

Great earbuds. Can always trust the Bose name. Good soung quality. Comes with easy charge base.

Great sound and quality of item, use it daily for the gym

Headphones work great. Great sound. I've had airpods and Samsung earbuds. These have been the best.

Love these! They really do block out outside noise and they have great sound.

Excellent product, whith good sound quality and noise cancellation.

Sound quality is good, little disappointed when compared with Samsung fe earbuds. It’s not hold on to my ear for longer period.

Great earbuds. Never had a pair with the multipoint connection feature and the switch between my phone and laptop while I'm doing office work is seamless.

Easy to use , easy to maintain charge and a nice case