Customer Ratings & Reviews
- Model:
- 888507-0700
- SKU:
- 6642114
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds' sound quality, comfort, fit, battery life, and bass. However, some customers have reported issues with connectivity and pairing. Overall, the earbuds seem to provide a positive listening experience with a few drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Solid Performance and Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Earbuds are an excellent choice, delivering a great balance of sound quality, clear call performance, and effective noise cancellation. These are the perfect pair for everyday use, whether you're handling calls at the work or home office. Key Features and Convenience One of the major strengths of the QuietComfort model is the impressive battery life: you get a full 8 hours of power on a single charge. Combined with the convenience of wireless recharging, these earbuds make a fantastic and reliable companion for traveling. Bose has also ensured comfort and fit aren't overlooked. The quality of the materials is premium, and the ability to switch out the included silicone tips and stability bands means you can customize the fit so they sit properly and securely in your ears. Comparison Note It is worth noting that while the noise cancellation and volume are strong, they cannot quite compete with the top-tier performance of their newer counterpart, the Bose QuietComfort Ultra Earbuds. The Verdict: If you prioritize long battery life, superior comfort, and effective all-day performance without needing the absolute highest level of ANC on the market, the Bose QuietComfort Earbuds are a reliable, premium investment.
I would recommend this to a friend Not good, hyped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfy and doesn’t work right. They make u feel like you are floating on the sea. No room for air to come to the ear which is important form balancing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey AmanuelY, thanks for your feedback. Noise cancelling headphones to new users may naturally cause a slight sensation of pressure that you describe. Your ears adjust to experiencing the removal of low-frequency sounds.
If desired, we recommend testing out the different build-in modes of your buds, including "Aware" and "off" modes which enable you to hear your surroundings while enjoying your audio, and will create a different listening experience. Thanks!
Kelly - Bose Customer Support
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work as expected about half the time. I’ve tried the troubleshooting tips and nothing helps. I’ve previously had good experiences with Bose so this is surprising. When they work, they’re great, but working 50% of the time is not acceptable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, Katherine! We appreciate you sharing your experience and understand how important consistent performance is especially since you’ve had great experiences with Bose before. Bose is committed to delivering the highest quality and reliability, and we’d love to help make this right for you.
Please contact us using this link to check the available service options for your QuietComfort Earbuds: https://bose.life/49SSe5s Our team is ready to assist you further.
Gloria - Bose Customer Support
Absolute trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete trash. The left earbud randomly turns off and Bose has no answer why they’re defective via customer support. No replacement. No help. Just a bad product by a bad company. Do not buy these. They are a waste of money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joseph, thank you for sharing your experience. We’re truly sorry to hear about the issues you’ve had with your QuietComfort Earbuds. This isn’t the experience we want for our customers, and we’d love the chance to make it right. Please reach out to us at https://bose.life/3KfKZKD, and we’ll work with you on troubleshooting or exploring replacement options. Your feedback is important to us, and we appreciate you taking the time to let us know.
Daisy - Bose Customer Support
These headphones i wouldn't buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Calls on earbuds are no good. Rubber that is meant to keep earbuds in is surprisingly painful. Had better luck with Sonys midrange price earbuds. Super clear calls and sound.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback. We're sorry to hear about the call quality issues and discomfort caused by the earbud tips. Your comfort and audio experience matter to us.
We can offer guidance on adjusting or replacing the ear tips for a better fit. Please refer to this troubleshooting guide: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
If you need any further help, don't hesitate to contact us: https://global.bose.com/en_us/index.html
We appreciate your feedback and hope to enhance your experience!
Kelly - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re nice, noise cancellation isn’t the best on these
I would recommend this to a friend- Cons mentioned:Connectivity
Bose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away only had them for less then a month and they don’t want to hold charge nor charge and doesn’t connect to Bluetooth
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I’m really sorry to hear about the trouble you’re having with your QuietComfort Earbuds— That’s definitely not the experience we want you to have, and we’d love the chance to make it right.
If your earbuds aren’t holding a charge or connecting to Bluetooth, please try the steps in our troubleshooting guide here:
https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US
If you've already tried those steps or the issue continues, please send us a message directly through our global support page: http://bose.life/globalsupport.
We're standing by to help with repairs, replacement options, or whatever's needed to get you back to enjoying your earbuds the way you should.
Thank you again for reaching out—we’re here for you.
-Gem, Bose Customer Support
For Apple this product is the worst choice ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst things ever sounds like I’m in a fish tank calls are choppy for iPhone it’s the worst stick to Apple products for phones AirPods and iPhones best bet iPhones and Bose the worst choice mic is choppy sound muffled like I’m in a fish tank
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience. We're really sorry to hear that you're dealing with call quality issues when using your Bose QuietComfort Earbuds with an iPhone.
The “fish tank” effect may be related to the earbuds' premium noise-cancelling feature. For the choppy microphone issue, here’s a helpful guide to assist you in resolving it:
https://bose.life/3JBAQHI
Gem - Bose Customer Support
Very disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first pair that I bought would only charge one ear, I returned them the next day for a replacement. The second pair worked for a few days and then wouldn't charge properly so I returned them. I found the instruction support not very helpful. I thought they would be great as I have their noise cancelling headphones which are awesome.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jayne, thank you for sharing your honest feedback. We're sorry to hear about the charging issues you've experienced with your previous pairs. Sometimes, the connection between the earbuds and the charging case can be affected by certain factors, and when the stability band is not properly aligned, it can prevent the earbuds from charging as they should.
To help resolve this, please check out the troubleshooting guide in this helpful link: https://bose.life/4pm8SQe
-Sophie
Dud bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud only charges to 90%. After 15-20min they just turn off. Tried using for a week to see if the problem would work itself out. Then a month. But no. Going to exchange and try for a new pair in case these are just a dud. Luckily protected with BB coverage.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for reaching out and sharing your experience. I'm sorry to hear about the battery issue with your right earbuds. We highly recommend contacting us directly so we can address your concern as soon as possible. You can reach our support team here: http://bose.life/4mBEiQa
Daisy - Bose Customer Support
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but not good at the same time. The bad thing about it is when every time I called the other person tells me I sound like a robot.. I have bowls surround sounds but they sound beautiful but I do not recommend the earbuds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! Thanks for sharing your experience, it sounds like a mixed bag. We're glad to hear you're enjoying the Bose surround sound system; it's great to know it's delivering beautiful audio. As for the earbuds, we’re sorry to hear about the call quality issues. Sounding robotic during calls can sometimes be related to Bluetooth connectivity or microphone settings. To help resolve this issue, please refer to this useful troubleshooting guide available at the following link: https://bose.life/4nzwMqc
If you continue to experience issues, our Bose Customer Support team is here to assist you. You can reach out to us anytime at bose.life/3rykPZR
Sophie - Bose Customer Suppor
Not very clear on phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very clear for the price I paid . My old beats work better and clearer in calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sarah, thank you for sharing your feedback. The Bose QuietComfort Earbuds are designed with a smart microphone system to deliver clear calls on any smartphone, and they also work with apps like Teams, Zoom, and FaceTime. The microphones adapt to reduce background noise and wind, while the self‑voice feature in the Bose app lets you hear yourself naturally and manage your speaking volume. We’re sorry to hear this hasn’t been your experience.
Please check this link for steps that may help improve call clarity: https://bose.life/44ykdEf Hope it helps!
Klariss - Bose Customer Support
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst earbuds ever. Don’t stay in. Case don’t stay closed. I literally threw them on the floor because they are useless in every way do NOT buy i repeat do NOT buy just buy some apple ones instead:)
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience, we’re truly sorry to hear about your QuietComfort Earbuds. Your feedback is important, and we take it seriously. To help you with earbuds case you may want to check if the earbuds inside are properly aligned that may hinder your case to close.check for debris or incorrect earbud fit. Clean the charging contacts on both the earbuds and inside the case, and ensure the ear tips are securely attached. If cleaning doesn't work, as a misaligned earbud or stability band can prevent the lid from closing.
Gem - Bose Customer Support
- Cons mentioned:Connectivity
Bad connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have real bad connection issues. Sometimes you can only hear from one side.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, and thank you for sharing your experience.
We’re really sorry to hear about the connection issues you’ve been facing. We’d love to help troubleshoot this with you. Here's the troubleshooting link that can resolve this issue: https://support.bose.com/s/article/no-audio-in-one-ear-quietcomfort-earbuds?language=en_US
-Jelyn, Bose Customer Support
- Cons mentioned:Connectivity
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly advise not to buy this garbage. It keep disconnecting repeatedly. Only had this for a month worse waste of money. I went back to Apple air pods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Joshua, we do provide troubleshooting suggestions that can help with Bluetooth disconnection issues. You can find these on our support webpage here: https://bose.life/4im4o8N. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR. Liam - Bose Customer support
POOR SERVICE loses customer ( review below is for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told the buds would be delivered the next day which was great as then I did not have to go out in the snow. You lied and I got the buds after Christmas. They are now still sitting on the table unopened since arriving very late. You have like I hour to cancel and of course when they are late to bad for you. Best Buys no longer has me as a customer but Amazon does as they allow you to cancel if the product is late.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Do no buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep randomly pausing for no reason and I don’t know how to fix it and I cannot return it. I just bought them last month
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for leaving a review. We understand random pausing or connection issues can be frustrating, and we'd like to resolve this for you. We recommend wiping the touch sensitive surface and checking for firmware updates in the Bose app. If the issue persists, reaching out to our support teams might help, you can get contact us via our website at https://bose.life/globalcontact, or via any social Media platform.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Connectivity
Bose not good for iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this sound is great when it works but after 20 minutes it will disconnect
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Liz and thank you for your review.
We are glad to hear you are enjoying the great sound of the Bose QuietComfort earbuds, If your Bose product can connect to another device, Bluetooth functionality is working. In cases like this, the issue could be with the first device or its settings.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Do not stay in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like these, but they do not stay in the ear well during exercise, nor are they comfortable. The old sports buds with ear tips were better. I returned them BestBuy Annapolis was fantastic as always with their superb customer service.
No, I would not recommend this to a friendNo go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When talking on my cell listeners said that i sound far away so i returned them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, Reg! We’re sorry to hear you’re experiencing issues with call quality on your QuietComfort Earbuds. We know how important it is for your calls to be clear, and it’s concerning that this isn’t meeting your expectations.
At Bose, our goal is to deliver outstanding audio for both calls and music, and we’re here to help resolve this for you. Please take a look at this link for a helpful guide, which should help improve the mic quality during calls: https://bose.life/49Y0122
We’re committed to helping you get the best experience!
Gloria - Bose Customer Support