Customer Ratings & Reviews
- Model:
- 888507-0700
- SKU:
- 6642114
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the QuietComfort True Wireless Noise Cancelling In-Ear Earbuds' sound quality, comfort, fit, battery life, and bass. However, some customers have reported issues with connectivity and pairing. Overall, the earbuds seem to provide a positive listening experience with a few drawbacks.
This summary was generated by AI based on customer reviews.
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product just don't buy from Best Buy. Every bose product I've bought from them always malfunction. I bought a pair straight from bose. They work great,so id get them straight from bose....which is on Amazon.
No, I would not recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To sensitive, keeps falling out of my ear. Cant look left with out it stopping the move or music playing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jerry,
I am sorry to hear that you are not happy with your QuietComfort Earbuds.
To make sure you are getting the best comfort and audio experience and so they don't fall out of your ears, please check our fit guide: https://bose.life/3NlUVjG
If you want further assistance, please contact us directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Bose earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds will not stay in my ears, when I get calls the caller would say that they could not hear me, and the overall quality isn’t what I was expecting
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback. We understand that a proper fit is essential for optimal earbud performance. To help with this, here’s a guide on how to wear and adjust your earbuds:
https://support.bose.com/s/article/quietcomfort-ultra-earbuds-wearing-and-adjusting-your-earbuds?isSessionCreated=true&language=en_US
For the microphone issue, please try the steps outlined in this guide:
https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US
This will help get you back to enjoying your Bose QuietComfort Earbuds as intended!
-Jelyn, Bose Customer Support
- Pros mentioned:Sound quality
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent but the rubber come out very easily .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sajjad, I'm sorry to hear of your disappointing experience with your QuietComfort Earbuds. If part of the earbuds isn't sitting correctly or is coming away, then please get in touch with us so we can learn more about which part it is that's affected here. We'll then be able to offer assistance. Our team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Below par
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes an annoying metronomic ring that I can't seem to get rid of easily. Disappointed
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort Earbuds are making a constant ringing sound. If by any chance you're wearing a wristwatch, this could be a contributory factor. Let's take a closer look, to see what could be causing the issue: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
No find your Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking about this earbud Bose was a good choice, before I used Jabra withow problems, First when I put this earbud you can’t heard anything, especially when you wearing just one side for work , second , this boses no have tract you device like Jabra have so If you loose is very hard to find, sorry Bose but I’m going back to Jabra
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Armando! You should be able to use either of your QuietComfort Earbuds; the in-ear detection will identify whether you're wearing both buds or just one, and you can simply tap the earbud you're wearing to start your audio. It is true that there is no feature for finding a lost earbud, so we recommend looking after the buds by keeping them in the supplied charging case when not in use. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Christmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months 1 ear bud stopped working. It was 4 days after the cutoff date for best buy. So, we could get no help or replacement.
No, I would not recommend this to a friendNo what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not the best. I expect more from my second Bose, the charger don’t work perfectly. I don’t recommend.
No, I would not recommend this to a friendDissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drop call constantly have to reconnect. Second pair both did same thing.poor quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Lala,
I am sorry to hear that you are unable to place calls with the QuietComfort earbuds.
Please make sure to wear the right size of eartips for your ears and to correctly wear the earbuds to get the best audio experience: https://bose.life/3Vmo7vg
The in-ear detection feature might not work as expected if you don't follow these steps.
If the issue is still occurring, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item because I believed it gave good bass and lound music. Well it was the opposite and had to return the nexy day. Not worth the name or price. I rather keep my LG ear phones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your were disappointed by your QuietComfort Earbuds! Don't forget that the 5-band EQ function in the app enables you to adjust the bass, low-mids, mids, high-mids and highs to your liking. As for volume, if your mobile device has a separate volume control, make sure this volume is turned up sufficiently as well. The QuietComfort Earbuds are capable of supplying more than enough volume to the user. Warm regards, Fiona M. - Bose Customer Support
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound always going in and out. And these are my second pair.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Kavita,
I am sorry to hear about the issue you are facing with your QuietComfort Earbuds. You might want to try to reset them, following these steps: https://bose.life/3NmjaOx
If the issue is still occurring, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Turn off after 10 minutes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great until you try to stand still or sleep for more than 10 minutes - they just automatically turn off.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nick! Your QuietComfort Earbuds should only turn off after 10 minutes if you remove them from your ear and don’t move them for 10 minutes. This is Standby mode. If your earbuds are shutting off mid-use, and if the eartip and stability band fit you're using feels comfortable and secure, then please contact our support team so that we can take a closer look at what's happening: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Would Not Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never Turned On And Won’t Charge. The Return Process Was Difficult Leaving Me Paying For An Item That Was Never Usuable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We are really sorry to hear you feel this way. If you'd like to reach out to us, we'd love to help if you need assistance or have any issues we can address. You can use this link to get in touch with our support team: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Naw thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just terrible. I mean just terrible. Why pay so much for something that’s not worth of using?
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with your QuietComfort Earbuds. We would love to understand why and assist you if needed, so please do not hesitate to contact our team directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Not the greatest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range and battery life on these were a disappointment. I ended up returning them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jeannine.
Thank you for posting. I am sorry you have to return the earbuds. The Bluetooth range is already incredibly up to 30 feet (9 m). Also, the battery life of the earbuds is up to 9 Hours. The charging case from full can charge the earbuds 2.5 times (up to 31.5 hours of use time). A 20-minute charge quick charge powers the earbuds for up to 3 hours. If you require assistance in the future, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Low quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and dosent work Wasy to connect but dosent do the work
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ken, I'm sorry to hear your QuietComfort Earbuds didn't work as expected, though you were able to connect them up easily. So we can understand more about the issues you're having, please contact our customer support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. We'll then take a closer look and try some troubleshooting with you. Warm regards, Fiona M. - Bose Customer Support
Bose headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It don’t work it’s not a good product I wouldn’t recommend nobody by those
No, I would not recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Connectivity
Worse quality than previous QC earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a dedicated Bose user for at least 5 years, since the days of the wired earbuds that got me hooked. These earbuds make me feel like Bose’s days at the top of the market are gone. They’ve struggled with QA/QC with the last few products, with a lot of connectivity issues, but these are the first ones that clearly have gone downhill. To be fair, I will start with the positives: I appreciate they lengthened the battery life again as I had been hoping for that for a while. I will also grant them that this version is more comfortable than the old earbud tips that you had to break in. Unfortunately, that’s where it ends for me, but I understand I am more sensitive to sound than many for reasons beyond my control. 1) the plastic is so so cheap. Even the case was immediately lower quality with no latch or bluetooth button. The earbud plastic is similarly poor. 2) speaking of connectivity, that was also a failure. They made a new app that was unable to pair with my earbuds. It is supposed to be automatic (the diagram shows a light showing that never turns on). Their troubleshooting just tells you how it’s supposed to work but not what to do if it doesn’t (tip, if you have an iPhone, just connect in settings. That was the fastest way). 3) there’s an annoying feature now that plays the most annoying sound when you touch the earbud. Maybe this is an accessibility feature but you can’t turn it off, even if you switch all touch controls to none. It still makes a sound like a ping pong ball. I get these earbuds to cut down on obnoxious so I don’t understand why someone would make this a mandatory feature. It’s probably a deal breaker. 4) the ANC sounds worse to me too. I feel like there’s a artificial background noise I have heard when I used to get lesser brand noise canceling headphones. The reason I keep buying Bose is for their ANc quality alone so why would I stick to their brand now? 5) they got rid of the option to turn off in ear detection. It’s also broken. So if I take one out, ANC turns off and on in succession. It also does this if you have earbud inserts that it decides don’t fit well enough. I actually thought the size I had in was best for noise canceling but ANC still kept going on and off randomly (not an issue I have ever had before). 6) instead of taking feedback to improve their product, they seem to prefer to put their head in the sand. If I rate their app poorly (in app, prompted) and say I want to give feedback, nothing happens (if you give it a thumbs up of course it asks you to review the app in the App Store). Similarly, there’s no way to provide a review on the Bose site anymore, so I question the validity of the positive reviews on there. Overall, if you just need earbuds that work well enough for an office setting and you need something better than other products with minimal noise canceling, maybe these will be fine. But if you’re really in need of high quality noise canceling for your sanity, accessibility, and peace of mind you might be very disappointed. Maybe they will fix some of these issues but I am not sure it’s worth waiting to find out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you're a long-time Bose fan! It's also good to hear you were pleased with the longer battery life and comfort of your QuietComfort Earbuds. Bose takes care to create products with a high-quality build, and we encourage our customers to experiment with the different eartips and stability bands, in order to find the best fit.
I'm sorry to hear you couldn't pair your earbuds with the Bose QCE app! That shouldn't occur, so try rebooting your earbuds. Just touch and hold each earbud for 15 seconds until you hear a tone; the earbuds will then power off, and you can hold each bud for 1 second to power them back on. This may help to resolve the ANC issue you mentioned in connection with in-ear detection as well.
As for noise cancellation, any earbuds with active noise-cancelling technologies will produce a "noise floor". However, this should remain faint, and it shouldn't be audible at all when you listen to your audio content.
Lastly, if you're not currently able to leave feedback in the app or via the website, please get in touch with our customer support team, so we can take a look at that: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
DO NOT PURCHASE FOR GYM USAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed some new ear buds for the gym and was very satisfied with these ear buds until I used them at the gym. DO NOT PURCHASE these for gym use. As soon as you sweat a little they keep falling out and they become very annoying. I wish Bose would bring back the Bose Soundsport type of ear buds. Those earbuds never fell out. Great sound and comfortable for regular usage. Just not for the gym
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Darryl,
Thank you for sharing your experience with the QuietComfort Earbuds.
If the earbuds are falling out of your ears when you use them at the gym, please check our fit guide to make sure you are correctly wearing them: https://bose.life/3NlUVjG
I would also suggest to try the small eartip and stability band size. You can use different size per ear.
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Sound explosion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for the awesome price bery light not to light...sound is amazing equalizer app section sucks rest of the app is great...i had jabra elites for 4yrs needed new company...go for it
I would recommend this to a friend