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Customer reviews

Rating 4.4 out of 5 stars with 994 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 994 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality, great noise cancelation in heavily active areas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will Keep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old Bose Quiet Comfort earbuds but they were getting old and the battery was running out so I decided to try these. The battery life is great, but they are not as comfortable as my old ones. These also have an issue with turning down my volume on their own to the point where I can only hear beeping. That happened to me once, just about a month after I got them. I will still keep them, though. I will try something new next time.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We're glad to hear you’re enjoying the battery life, but sorry to learn about the comfort and volume issues. Here are some troubleshooting tips that might help:

      Ensure Proper Fit: Try different ear tips to find the most comfortable and secure fit, which can also improve sound quality and comfort.
      Check for Firmware Updates: Use the Bose app to see if there are any firmware updates available, as these can address performance issues.
      Reset the Earbuds: Performing a reset can sometimes resolve unexpected behaviors like volume changes. Instructions are available in the user manual or on our support site.
      Manage Settings: In the Bose app, review the volume controls and any adaptive features that might be affecting volume levels.
      Test in Different Environments: Sometimes, external factors or device compatibility can cause volume fluctuations. Testing with another device may help identify the cause.
      If the problem persists, please contact our support team for further assistance. We appreciate your feedback and hope to help improve your experience! bose

  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are solid great blocking out the noise and fit well. I’m happy to have them. I don’t have to turn the volume all the way up when I mow the yard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the sound is good, completly sound off, very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosé Earplugs the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Great sound, eliminatew noise, my Best purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, referring to noise cancellation and bass coverage. Overall comfort isn’t great but maybe it’s due to the size of ear piece m, which can be changed. Overall great ear buds!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound my wife loves it would recommend for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love these earbuds, they don’t fall out while running or lifting. Only real complaint is that sometimes I’ll “activate” a beeping noise. I don’t if know if cause it’s overheating or I did something but I usually have to put the earbuds away once I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds worked great. Used them on airplane and noise cancelling let me get some sleep. Went on tours where I could use earbuds and sound was crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1000/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at the store was amazing! But this earbuds are just 1000/10 the features on the app to control the noise or be aware was something I was not expecting at all! I highly recommend this product! I’m in love with Bose brand!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pairing Issues Tanks the "Affordable" Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man, when put next to Bose's Ultra model these just don't compare. I expected a slight difference in noise cancellation and sound quality--which I think there was--but the pairing/connectivity issues were really the reason these were not worth keeping. They are a decent option if you are looking for something more affordable within the Bose family... but I feel like there has to be a model under a different brand that skips over the pairing issues and has comparable sound in a similar price range. I will be going for to the QuietComfort Ultra (2nd gen) next.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the QuietComfort Earbuds Ester, While the QuietComfort Earbuds are designed to deliver Bose’s signature sound and effective noise cancellation. We’re sorry to hear these issues impacted your experience. To resolve the issue with the connectivity issue of the QuietComfort earbuds here is a helpful guide:

      https://bose.life/3KDgZbH

      We’re glad to know you’re considering the QuietComfort Ultra Earbuds (2nd gen). This model builds on our latest innovations in connectivity, noise cancellation, and immersive audio, offering a premium listening experience.

      Your feedback helps us continue improving, and we hope the QuietComfort Ultra Earbuds (2nd gen) provide the performance you’re looking for.

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Hear as you should

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through many pairs of headphones. These have been the most comfortable and consistent that I’ve ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ahad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way fit in my ears and the sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product highly recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! They do what they say they are going to do maybe to well lol ! I’ve learned to have conversations by myself while talking to my significant other because when it goes on noise canceling you can’t hear anything! It is also wonderful when traveling on plane !Sleep without hearing anything lol !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but like the upgrade better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and it never fell out my ears. But the shape of them felt a little out of place. I like the upgraded version for how it looks.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts. We're glad to hear the sound quality and fit worked well for you, though we understand the shape didn’t quite feel right. It’s great to know the upgraded version performed even better, we hope it continues to deliver the experience you were looking for!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose QuietComforts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. However, it fits poorly in the ear; not ideal for workouts or running

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for sharing your feedback. We’re glad to hear you’re enjoying the noise cancelling of the Bose QuietComfort Earbuds, and we’re sorry the fit hasn’t been ideal for your workouts or running.

      Please visit this link https://bose.life/4rsF6ty for recommendations to improve the fit of your product. We hope this helps enhance your overall experience!

      Rein - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great buy for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall buy. Multi pairing works well while providing adequate noise cancelling and sound. My first concern was the case and construction overall seemed cheep but has held up with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Bose doesn't disappoint! I have used bose products for years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The name fits but not worth the headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up and won’t connect to all my devices, probably will return. However they are quiet and shuts out most noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Natalie, thank you for sharing your experience with us. We’re sorry to hear that you're having trouble with your Bose QuietComfort Earbuds. We truly appreciate your feedback and are glad to know you’ve noticed how effective the earbuds are at shutting out noise, they’re designed to consistently block distractions so you can focus on what matters most.

      To get the best feel, we recommend toggling between Quiet Mode (for full noise cancellation) and Aware Mode (to let in some of your surroundings). As for the connection issue, it may be due to the earbuds not being in proper pairing mode or other setup factors. Here’s a helpful troubleshooting guide: you can follow step by step to resolve the issue: https://bose.life/3MLsVZF I hope it helps resolve the issue.

      Sophie - Bose customer Support bose

  • Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound as expected. Highly recommended

    I would recommend this to a friend
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