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Customer reviews

Rating 4.4 out of 5 stars with 994 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 994 reviews
  • Rated 5 out of 5 stars

    Bose Noise Cancelling Earbuds - Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is outstanding. First time purchase of Bose product. Like the options for aware and quiet settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15yr old grandson loves them, said they are exactly what he wanted for basketball and gaming. Looks like grandpa was listening!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from airpods and soooo glad i did!!!! Wowza!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones plus they stay in my ears great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product. Well Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product……There great will order again asap

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Experience – Would Not Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds were a mess from the start. The Bluetooth connection to my phone kept dropping like it was allergic to stability. Tried to get a replacement — big mistake. Customer service was a black hole: slow, unhelpful, and somehow managed to make things more confusing. Bonus points for repeatedly trying to sign me up for marketing emails while not actually solving my problem. As for the earbuds themselves? They’re huge. Not in a “wow, great sound” way — more like “are those hearing aids from the future?” The case is comically large and a pain to carry around. Honestly, if Bose spent half as much effort on quality control and customer support as they do on branding, these might’ve been worth it. Hard pass.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It’s frustrating to hear about your experience, and we completely understand why you’d be disappointed. We appreciate you sharing your experience, as feedback like this helps highlight areas that need improvement. In case you have not resolved this yet, we recommend that you reach out to our support teams for further assistance. You can do so via Social Media or our "Contact us" page here: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ! I really enjoy them. I use them at work as well and they are great for Teams meetings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QuietComfort Earbuds- As advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Perfect for my needs for both gaming and zoom calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best sound and cuality the best in bose

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Good as Airpods Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent but the design does bot help with noise cancelling

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you find the sound decent. Regarding noise cancellation, design can play a significant role, and if you're experiencing issues, here are some troubleshooting tips:

      Ensure Proper Fit: Make sure the ear tips form a snug seal in your ears, as a good seal is essential for effective noise cancellation.
      Choose the Right Ear Tips: Try different sizes or types of ear tips (silicone, foam) included with your earbuds to find the most comfortable and effective fit.
      Clean the Ear Tips: Regularly clean the ear tips to maintain a good seal and optimal noise reduction.
      Activate Noise Cancellation Properly: Double-check that noise cancellation mode is enabled in your device or app settings.
      Update Firmware: Use the Bose app to ensure your earbuds have the latest firmware installed for optimal performance.
      Reset the Earbuds: If noise cancellation still isn’t effective, try resetting your earbuds.
      If these steps don’t improve noise cancellation, feel free to contact our support team for further assistance. We appreciate your feedback and are here to help! bose

  • Rated 5 out of 5 stars

    Boss Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound like a never hear Boss it’s the best wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Great sound and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and noise canceling. Color choice is great too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my QuietComfort Ultra ear buds with these. Harder to use, charge didn't last as long, often didn't charge in the case unless I really pressed down on the ear buds. They were less money, but not worth saving the difference. Go with the QuietComfort Ultra!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for reaching out, Joyces. We truly appreciate your feedback regarding the QuietComfort Earbuds. To assist you with the charging issue, we've put together a helpful guide that can walk you through the steps to resolve it.: http://bose.life/3VVSuZl

      Gem - Bose Customer Support bose

  • Rated 2 out of 5 stars

    These kind of stink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wearing these at the gym and either my hoodie or sweat kept changing the touch controls. Very annoying to have it on quite then all of a sudden the loud gym noise comes out of nowhere. Sound is good and pairing was easy but the constant touch controls changing is very annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks for your feedback, and we're sorry you're having trouble with your QuietComfort Earbuds touch controls. That’s not the experience we want for you, and we appreciate you letting us know. No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having:
      The touch controls can easily be manage through the Bose app:
      1. Open the app and connect your earbuds.
      2. Tap the gear icon in the upper right corner.
      3. Go to Settings > Shortcuts > Touch Controls.
      From there, you can toggle them on or off, or even set up voice control.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noice canceling.. hight quality sound while listening something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they're by far beyond 5 stars. I'll definitely stay with this brand for years to come.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sounds great, but not good fit for smaller ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, hard on smaller ears, causes fit pain.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! thank you for reaching Bose. I understand your concern regarding the eartips.

      Our eartips are available in three sizes: small, medium, and large. The medium size comes pre-installed on the earbuds. If they feel too small, we recommend trying the large size if they feel too big, the small size may be more suitable.

      For detailed guidance on selecting and fitting eartips, please refer to the following link:
      https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US

      If the issue persists, please don’t hesitate to reach out to us for further assistance.
      https://global.bose.com/en_us/index.html

      We're happy to assist you.

      Kelly - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose Earbud review.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds don't work for me. They fall out of my ears.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve, thank you for sharing your feedback. The Bose QuietComfort Earbuds come with a Fit Kit that includes small, medium, and large eartips, along with stability bands for each earbud. You can try different sizes to see which fit works best for you.

      If you need help adjusting the eartips, here’s a helpful guide you can use: https://bose.life/4qWlkXx
      We hope this improves your comfort and listening experience.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Pure Delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They fit so much better than Apple. Even the smallest ear piece for Apple felt like I was inserting a Lego into my ear. The sound cancelling is pure magic and being able to switch to aware was so perfect when it was needed to talk to someone or for safety.

    I would recommend this to a friend
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