The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 994 reviews
Rated 5 out of 5 stars
Good set for the gym
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good set of gym headphones. Works as described. Very happy with it.
Thank you for your feedback! We’re glad to hear you’re enjoying the sound quality! That said, we’re sorry to hear that your having problems with the fit and comfort.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the headphones just wish the microphone was better. It's loud where I work and was hoping these to be the ones where I can be heard on the phone while talking.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly, for the price of these things, they were actually pretty horrible. The noise cancellation was not consistent and will continually glitch. Also, they would continually drop audio from my phone. I tried looking things up on Google to help with these issues, turning on low latency, etc. to no avail. Never had this kind of issue with my Apple AirPods Pro and was really disappointed because I’ve always heard good things about Bose earbuds. I even tried hooking them up to my laptop to use for work and during meetings people would say I sounded like a tinny robot. Just an overall bad experience and I will not be looking to buy Bose ear pods again.
Thank you for sharing your experience with the QuietComfort earbuds. I am sorry to hear that you are disappointed with the ANC and connectivity. If the connection is still dropping, please factory reset the earbuds following these steps: https://bose.life/3NmjaOx
If the issue is still occurring, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Rated 5 out of 5 stars
Bose earbuds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work great, I can also use them on two devices at the same time without having to disconnect from either one
Hi, Mary! We' re sorry to hear about the short battery life on your Bose QuietComfort Earbuds. We understand how important reliable battery performance is for enjoying your earbuds throughout the day, and we’d like to help resolve this for you.
Please contact us using this link: https://bose.life/49SSe5s We’ll carefully look into your concern and do our best to support you.
Gloria - Bose Customer Support
Rated 3 out of 5 stars
Not for Side Sleeping
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cancels out the sound and snoring, but not comfortable for side sleeping. Side sleep tends to engage the buttons on the side of the earbuds.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
No, I would not recommend this to a friend
Brand response from Bose Support
Posted .
Thanks for your review! Please note that the QuietComfort Earbuds are not strictly designed for sleeping purposes; as such, for comfort-related reasons, we wouldn't recommend using them if you sleep on your side. I am happy to hear that you like the noise-cancelling performance of your buds, however - they certainly do help when it comes to finding some peace and quiet. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Terrible, do not buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stayed connected but would have bluetooth breakup consistently. Also the fit was not great because the extra band would slide out of place. This meant that not only did they not fit correctly but it also kept that earbud from charging.
After three weeks I tried to return them but found out the hard way that Best Buy only allows 2 weeks for a return so I’ve got a $180 paperweight with intermittent Bluetooth connectivity.
Hi Jason, thank you for sharing your experience with the QuietComfort Earbuds. We're truly sorry to hear about the Bluetooth connectivity issues, the challenges with fit and charging and even more so when return options are limited.
Your feedback about the stability band affecting both fit and charging is valuable, and we’ve passed it along to our product team for review. While Best Buy’s return window may have passed, your earbuds may still be covered under Bose’s warranty. In the meantime, we recommend trying the following troubleshooting guides which may help resolve the issues:
Thank you for sharing your feedback, Cano. We’re glad to hear you enjoyed the incredible sound quality of the QuietComfort Earbuds. Regarding your concern with phone calls, we’re sorry to hear that the other party couldn’t hear you clearly. This may be related to the microphone settings, fit, or firmware. To assist you further, please contact our support team using this link: https://bose.life/49SSe5s They can help troubleshoot the issue and ensure your earbuds perform as expected during calls. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.
Gloria - Bose Customer Support
Rated 4 out of 5 stars
The Bose Guy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are a Christmas gift for my husband. I believe he likes them. Our son suggested Best Buy and even gave me two brands to choose from. Made my life very easy.
Hi there! We understand you’re having issues using your Bose earbuds with your Samsung S23, and we appreciate you letting us know. We’d like to take a closer look and help you to get this sorted out.