Customer Ratings & Reviews
- Model:
- 888507-0400
- SKU:
- 6628466
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
to a friend
Bad connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have real bad connection issues. Sometimes you can only hear from one side.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, and thank you for sharing your experience.
We’re really sorry to hear about the connection issues you’ve been facing. We’d love to help troubleshoot this with you. Here's the troubleshooting link that can resolve this issue: https://support.bose.com/s/article/no-audio-in-one-ear-quietcomfort-earbuds?language=en_US
-Jelyn, Bose Customer Support
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but not good at the same time. The bad thing about it is when every time I called the other person tells me I sound like a robot.. I have bowls surround sounds but they sound beautiful but I do not recommend the earbuds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! Thanks for sharing your experience, it sounds like a mixed bag. We're glad to hear you're enjoying the Bose surround sound system; it's great to know it's delivering beautiful audio. As for the earbuds, we’re sorry to hear about the call quality issues. Sounding robotic during calls can sometimes be related to Bluetooth connectivity or microphone settings. To help resolve this issue, please refer to this useful troubleshooting guide available at the following link: https://bose.life/4nzwMqc
If you continue to experience issues, our Bose Customer Support team is here to assist you. You can reach out to us anytime at bose.life/3rykPZR
Sophie - Bose Customer Suppor
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst earbuds ever. Don’t stay in. Case don’t stay closed. I literally threw them on the floor because they are useless in every way do NOT buy i repeat do NOT buy just buy some apple ones instead:)
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience, we’re truly sorry to hear about your QuietComfort Earbuds. Your feedback is important, and we take it seriously. To help you with earbuds case you may want to check if the earbuds inside are properly aligned that may hinder your case to close.check for debris or incorrect earbud fit. Clean the charging contacts on both the earbuds and inside the case, and ensure the ear tips are securely attached. If cleaning doesn't work, as a misaligned earbud or stability band can prevent the lid from closing.
Gem - Bose Customer Support
POOR SERVICE loses customer ( review below is for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told the buds would be delivered the next day which was great as then I did not have to go out in the snow. You lied and I got the buds after Christmas. They are now still sitting on the table unopened since arriving very late. You have like I hour to cancel and of course when they are late to bad for you. Best Buys no longer has me as a customer but Amazon does as they allow you to cancel if the product is late.
No, I would not recommend this to a friendNot very clear on phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very clear for the price I paid . My old beats work better and clearer in calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sarah, thank you for sharing your feedback. The Bose QuietComfort Earbuds are designed with a smart microphone system to deliver clear calls on any smartphone, and they also work with apps like Teams, Zoom, and FaceTime. The microphones adapt to reduce background noise and wind, while the self‑voice feature in the Bose app lets you hear yourself naturally and manage your speaking volume. We’re sorry to hear this hasn’t been your experience.
Please check this link for steps that may help improve call clarity: https://bose.life/44ykdEf Hope it helps!
Klariss - Bose Customer Support
Do no buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep randomly pausing for no reason and I don’t know how to fix it and I cannot return it. I just bought them last month
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for leaving a review. We understand random pausing or connection issues can be frustrating, and we'd like to resolve this for you. We recommend wiping the touch sensitive surface and checking for firmware updates in the Bose app. If the issue persists, reaching out to our support teams might help, you can get contact us via our website at https://bose.life/globalcontact, or via any social Media platform.
Kind Regards,
Eric V. - Bose Customer Support
Bose not good for iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this sound is great when it works but after 20 minutes it will disconnect
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Liz and thank you for your review.
We are glad to hear you are enjoying the great sound of the Bose QuietComfort earbuds, If your Bose product can connect to another device, Bluetooth functionality is working. In cases like this, the issue could be with the first device or its settings.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Do not stay in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like these, but they do not stay in the ear well during exercise, nor are they comfortable. The old sports buds with ear tips were better. I returned them BestBuy Annapolis was fantastic as always with their superb customer service.
No, I would not recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To sensitive, keeps falling out of my ear. Cant look left with out it stopping the move or music playing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jerry,
I am sorry to hear that you are not happy with your QuietComfort Earbuds.
To make sure you are getting the best comfort and audio experience and so they don't fall out of your ears, please check our fit guide: https://bose.life/3NlUVjG
If you want further assistance, please contact us directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product just don't buy from Best Buy. Every bose product I've bought from them always malfunction. I bought a pair straight from bose. They work great,so id get them straight from bose....which is on Amazon.
No, I would not recommend this to a friendNo go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When talking on my cell listeners said that i sound far away so i returned them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, Reg! We’re sorry to hear you’re experiencing issues with call quality on your QuietComfort Earbuds. We know how important it is for your calls to be clear, and it’s concerning that this isn’t meeting your expectations.
At Bose, our goal is to deliver outstanding audio for both calls and music, and we’re here to help resolve this for you. Please take a look at this link for a helpful guide, which should help improve the mic quality during calls: https://bose.life/49Y0122
We’re committed to helping you get the best experience!
Gloria - Bose Customer Support
Bose earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds will not stay in my ears, when I get calls the caller would say that they could not hear me, and the overall quality isn’t what I was expecting
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback. We understand that a proper fit is essential for optimal earbud performance. To help with this, here’s a guide on how to wear and adjust your earbuds:
https://support.bose.com/s/article/quietcomfort-ultra-earbuds-wearing-and-adjusting-your-earbuds?isSessionCreated=true&language=en_US
For the microphone issue, please try the steps outlined in this guide:
https://support.bose.com/s/article/microphone-picks-up-sound-quietly-or-poorly-quietcomfort-earbuds?language=en_US
This will help get you back to enjoying your Bose QuietComfort Earbuds as intended!
-Jelyn, Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent but the rubber come out very easily .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sajjad, I'm sorry to hear of your disappointing experience with your QuietComfort Earbuds. If part of the earbuds isn't sitting correctly or is coming away, then please get in touch with us so we can learn more about which part it is that's affected here. We'll then be able to offer assistance. Our team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Below par
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes an annoying metronomic ring that I can't seem to get rid of easily. Disappointed
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort Earbuds are making a constant ringing sound. If by any chance you're wearing a wristwatch, this could be a contributory factor. Let's take a closer look, to see what could be causing the issue: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
No find your Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking about this earbud Bose was a good choice, before I used Jabra withow problems, First when I put this earbud you can’t heard anything, especially when you wearing just one side for work , second , this boses no have tract you device like Jabra have so If you loose is very hard to find, sorry Bose but I’m going back to Jabra
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Armando! You should be able to use either of your QuietComfort Earbuds; the in-ear detection will identify whether you're wearing both buds or just one, and you can simply tap the earbud you're wearing to start your audio. It is true that there is no feature for finding a lost earbud, so we recommend looking after the buds by keeping them in the supplied charging case when not in use. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Christmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months 1 ear bud stopped working. It was 4 days after the cutoff date for best buy. So, we could get no help or replacement.
No, I would not recommend this to a friendNo what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not the best. I expect more from my second Bose, the charger don’t work perfectly. I don’t recommend.
No, I would not recommend this to a friendDissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drop call constantly have to reconnect. Second pair both did same thing.poor quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Lala,
I am sorry to hear that you are unable to place calls with the QuietComfort earbuds.
Please make sure to wear the right size of eartips for your ears and to correctly wear the earbuds to get the best audio experience: https://bose.life/3Vmo7vg
The in-ear detection feature might not work as expected if you don't follow these steps.
If the issue is still occurring, please contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item because I believed it gave good bass and lound music. Well it was the opposite and had to return the nexy day. Not worth the name or price. I rather keep my LG ear phones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your were disappointed by your QuietComfort Earbuds! Don't forget that the 5-band EQ function in the app enables you to adjust the bass, low-mids, mids, high-mids and highs to your liking. As for volume, if your mobile device has a separate volume control, make sure this volume is turned up sufficiently as well. The QuietComfort Earbuds are capable of supplying more than enough volume to the user. Warm regards, Fiona M. - Bose Customer Support
Turn off after 10 minutes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great until you try to stand still or sleep for more than 10 minutes - they just automatically turn off.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nick! Your QuietComfort Earbuds should only turn off after 10 minutes if you remove them from your ear and don’t move them for 10 minutes. This is Standby mode. If your earbuds are shutting off mid-use, and if the eartip and stability band fit you're using feels comfortable and secure, then please contact our support team so that we can take a closer look at what's happening: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support