Customer Ratings & Reviews
- Model:
- 888507-0400
- SKU:
- 6628466
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Honest review.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love bose, but it doesn't have the best quality sound on calls for these. Recomended only to listen to music.
I would recommend this to a friendBest noise cancelling eardbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for traveling on airplanes and listening to music while i work.
I would recommend this to a friendBose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and phenomenal store experience!!!
I would recommend this to a friendEar buds amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect when I am working and listening to music while it also connects to my laptop.
I would recommend this to a friendAnother great earbuds from boze.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price i paid. Satisfied with its performance.
I would recommend this to a friendWeird Crackling Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for less than a month and they make a weird crackling sound when noise cancelling is activated, the main reason I purchased them. Nothing resolves, but through some research it looks like its not uncommon.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ashley, thank you for sharing your experience with the Bose QuietComfort Earbuds. We understand how disappointing it can be to invest in new earbuds and hear crackling when noise cancellation is activated, especially since that feature is one of the main reasons many customers choose them. The QuietComfort Earbuds are designed to deliver rich, balanced sound with world‑class noise cancellation, and we want to make sure you can enjoy that performance without interruption.
While we appreciate you sharing what you’ve found, this type of crackling is not something we expect or recognize as a common behavior of the earbuds. To help address the issue, we recommend following the troubleshooting steps in our support guide, which are designed to resolve sound disruptions and restore clear sound performance. You can access the guide here: https://bose.life/4l7JiwS
We’re confident that once these steps are followed, you’ll be able to enjoy the powerful noise cancellation and high‑quality sound that Bose earbuds are known for.
Rein – Bose Customer Support
Battery needs a boost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but they die after 4 hours. I have other Bose products and never had this issue.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality. The Bose QuietComfort Earbuds offer up to 9 hours of battery life, with the charging case providing an additional 2.5 charges for a total of up to 31.5 hours of use. A quick 20‑minute charge can also power the earbuds for up to 3 hours of playtime, depending on usage and volume levels.
If you’re consistently experiencing shorter battery life, we recommend checking for the latest firmware updates through the Bose app and ensuring the earbuds are fully charged before use. For more tips on maximizing battery performance, please see this helpful guide: https://bose.life/4k0Uaw5
Jelyn - Bose Customer Support
Better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor earbuds compared to competition. Automatic change over didn't work well and the fit didn't work at all for me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate you letting us know about your experience with the fit and the automatic changeover feature. At Bose, we’re committed to delivering products that combine comfort, performance, and ease of use.
For the fit, you have the flexibility to mix and match the stability bands and ear tips included with your earbuds to find the combination that best suits your preference and comfort. This simple adjustment often makes a big difference in achieving a secure and personalized fit. You can find detailed instructions for both features in our https://bose.life/4bsIQq2.
Regarding the automatic changeover feature, if you’re referring to switching between devices, please make sure the Bluetooth on the other device is turned on and ready to connect. This helps the earbuds recognize and switch seamlessly.
Gloria - Bose Customer Support
Muse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love Best ear buds I’ve ever had Easy pairing
I would recommend this to a friendBose Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second pair but this was given as a xmas gift. I like how it pairs with the sound bars.
I would recommend this to a friendDoesn't function well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original pair failed after 5 days. replacement pair seem OK. But voice command function turns off by itself. So far I liked my old Bose headphones much better, to lasted 4 years.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that your fist pair failed, but glad your replacement is now working. If you ever experience any connectivity or power issue, please try to factory reset them: https://bose.life/3NmjaOx
Or contact us if you need further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Mic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic quality sucks . I have both Apple and Samsung phones and the mic sucks
No, I would not recommend this to a friendConnection Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible connectivity issues. Please stay clear if you are an apple product user.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi SarahC, thank you for sharing your feedback. The Bose QuietComfort Earbuds are compatible with iOS 15 or newer and Android 10 or newer, and they can also connect to a TV or computer. If you’re having trouble connecting your mobile device, here’s a helpful link that may guide you: https://bose.life/4aXBquU
Jelyn - Bose Customer Support
Can’t beat Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds. The sound is crisp and clear.
I would recommend this to a friendAudifonos bosse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No se oye bien el microfono, muchas vecesse oye entrecortada la voz
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your own feedback on the Bose QuietComfort Earbuds.
Each earbud is equipped with three microphones, designed to deliver clear call quality. However, proper fit and alignment in the ear can significantly impact performance during calls.
To help improve your call quality experience, here’s a troubleshooting guide: http://bose.life/4piUtV8
Jelyn - Bose Customer Support
Music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m kinda disappointed with them being Bose they are not very good earbuds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience with your Bose QuietComfort Earbuds. Sorry to hear that they haven’t met your expectations. We truly appreciate your feedback and would love the opportunity to look into this further to help ensure your earbuds perform as intended.
Please connect with our customer support so we can assist you: https://bose.life/48EXztC
Klariss – Bose Customer Support
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing, bad call quality and annoying Bluetooth connectivity. Feel like I should’ve just went with AirPods even though I dislike them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thanks for leaving your thoughts on the QC earbuds. I'm sorry to hear you experienced bad quality calls and issues with Bluetooth connectivity. Both of these problems can be attributed to poor signal between the smartphone and the buds. I recommend keeping the phone with you and within 10m/33ft when paired. This will help ensure a clear connection and consistent quality.
If you need any assistance, please get in touch via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Mint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Dropped them in a toilet still work… mint
I would recommend this to a friendMy best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy it's really the best because all products it's high quality
I would recommend this to a friendCustomer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds say noiseless but i can still hear in background when having them on. Also i don't like the fact that when i remove the buds with placing them back in the dock, it does not automatically disconnect.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are still hearing external noise whilst wearing the earbuds, you may need to adjust your ear tip and stability band sizes. When using the correct size the ear tips will create a seal in your ear canal which will improve the noise cancellation. You can view more on this here: https://bose.life/3PFDMCE, https://bose.life/3Vmo7vg.
Regarding the earbuds not disconnenting when removing them after use. you will need to place both earbuds in the charging case and then close the case. The status light glows according to the earbuds battery level. The earbuds will disconnect from your device and power off. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
