Customer Ratings & Reviews
- Model:
- 888507-0400
- SKU:
- 6628466
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
disappointed_user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when they work, they're amazing...however, I have had serious problems getting them paired my my devices and getting help to reset them has been painful...not sure I would buy these agin...probably not
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Steve,
It is great that you find them amazing for sound and noise-cancelling. You can try our troubleshooting for help with connecting: https://bose.life/4hmRd6K
Or if you do want to reset them, our guide here: https://bose.life/3CjE4Mv
Please do reach out though, as we'd love to help: https://bose.life/contact
Nic - Bose Customer Support
Mediocre
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is you get what you pay for great for kids but not for someone that really cares about sound quality as a reason to buy
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a month and have had nothing but issues with them not charging or not holding a charge. The y won’t connect to the app for the setup so I can access them through their. I’ve tried taking off all of the rubber ear pieces to no avail, they still won’t charge.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your feedback, and We're really sorry to hear about the trouble you’ve been experiencing. That definitely sounds frustrating, especially after trying multiple solutions.
To help resolve this, We'd like to go through a few quick steps with you. Here's a troubleshooting link that can help you: https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US
-Jelyn, Bose Customer Support
BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband said these are the best ones he has ever had!
I would recommend this to a friendIf you like frustration..these are for you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible fit. The noise canceling was great but the slightest missfit of the ear piece or bump would turn off. The controls are super sensitive and overly complicated. The plastic ear shield for nouce cancelling and to turn on off when not in ear constantly came lose or lost.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm glad to hear that you are enjoying the noise cancellation of the QuietComfort earbuds. If the earbuds are not sitting firmly in place, be sure to check out our support page for more details on finding the best fit for you: https://bose.life/3Vmo7vg.
Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Best buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my wife and she absolutely loves them.
I would recommend this to a friendWired Skullcandy is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage version of their better product. Not worth half this price. Garbage build with garbage materials. Feels and performs like cheap garbage. I say this as a long time bose loyalist, I trusted the brand to not make a garbage line of products, but here we are.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Michael, thank you for sharing your feedback. We’re sorry to hear that the Bose QuietComfort Earbuds did not meet your expectations. We’d like to learn more about your concern so we can assist with troubleshooting and ensure you’re getting the best experience from your earbuds. If troubleshooting does not resolve the issue, our customer support team can review available service options for you. We’re committed to making things right and helping resolve your concern. Please reach out to our customer support team through this link: https://bose.life/contactus They’ll be happy to assist you in finding a resolution. We’re here to help!
Sophie - Bose Customer Support
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems here and out of them. You can't wear one way out the other
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thanks for reaching out. It sounds like you're having trouble using your Bose QuietComfort Earbuds possibly with wearing them correctly or getting them to work one at a time?
If you're referring to not being able to use just one earbud at a time, or if one earbud isn’t working while the other is, please refer to this link for detailed guidance: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
If you require any additional help, don't hesitate to contact us anytime: https://global.bose.com/en_us/index.html
We're happy to assist you.
Kelly - Bose Customer Support
Not so noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was at the gym, and I could still hear the music playing on the gym speakers.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback! The QuietComfort Earbuds feature advanced noise cancellation technology designed to filter out background sounds and help you stay focused on your audio. However, in extremely loud environments, like construction zones or crowded spaces, the earbuds may not completely eliminate all noise. This is because noise cancellation works best with consistent, low-frequency sounds and may struggle with sudden or high-pitched noises.
If you're finding it difficult to hear your music clearly in such environments, you can try:
Adjusting the volume directly on your device or customizing the noise cancellation level using the Bose Music app
Here's a troubleshooting link that may help: https://support.bose.com/s/article/low-audio-from-product-quietcomfort-earbuds?language=en_US
These adjustments can help enhance your listening experience based on your surroundings.
-Jelyn, Bose Customer Support
Cant turn off auto-off, or the off ear detection.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has failed to update these earbuds with an ability to turn its finicky auto-off feature. The app is missing an on and off ear detection control, too. Theyve been out a while. Theyve been updated without these feature. It seems shady, Bose. Returning these. Dont get until they update this. Considering how long its taking… deeply disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sasha.
Thank you for your post. The feature is for the conservation of the earbuds, batteries when an earbuds are out of the case and not in use. If you have further questions, feel free to get in touch with us at https://bose.life/3BgUIIU.
JaiSan - Customer Support
Not stable in ear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently falling out of the ears, which requires frequent reinsertion.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Moses! Thank you for sharing your experience with the Bose QuietComfort Earbuds. We’re sorry to hear you’re having trouble with the fit. The QuietComfort Earbuds are designed for a secure and lasting fit, with a trio of ear tip and stability band sizes to help ensure comfort and stability. You can refer to this helpful guide: https://bose.life/4jF3x4f to make sure the earbuds fit securely. We hope this resolves your concern and gets you back on track so you can enjoy your Bose QuietComfort Earbuds with ease.
Sophie - Bose Customer Support
Would Not Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not great. The fit is not good. They hurt the ears. There is a hallow soind almost like an echo. Excellent battery life. Connects easily.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Twani,
I'm glad to hear that you are happy with the connectivity and battery life of your QuietComfort Earbuds, but sorry you are not happy with their comfort and sound quality.
To ensure you are getting the best comfort and audio experience, please makes sure you are correctly wearing the earbuds. You can find our fit guide here: https://bose.life/3NlUVjG
If you need further assistance, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Very Disappointing Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goods: sound quality, fit, and battery. Bads: the ear buds have a "feature" that automatically powers them off after a few minutes of remaining immobile (e.g. sleeping). This wouldn't be a big deal if you could disable this feature, but you can't. Bose has been saying they are going to fix this in a firmware update since March 2025 but they haven't. This is completely unacceptable for a product like this. The buds are also very sensitive to moisture. After working out in the yard about 3 months after I bought these some sweat must have gotten in them. Since then, the Aware and Noise Canceling modes are unusable due to an irritating popping noise.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for sharing your experience, we're truly sorry to hear about the difficulties you've had with your unit. We understand how frustrating that can be, and we’re here to help make things right. To better assist you, please send us a message with your product’s serial number. With that, we’ll be able to dive into the possible troubleshooting steps and explore the best options to get everything back on track. You can reach us through this link: https://bose.life/3rykPZR Your feedback means a lot to us, and we're fully committed to providing the support you deserve. –Klariss, Bose Customer Support
Good sound, but difficult to custom fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These kept falling out of my ear. I tried to select other cushion sizes, however they were cumbersome and difficult to install and orient properly on the earbuds. I returned them and purchased the Samsung Pro3 buds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you so much for your positive feedback on the sound quality of the QuietComfort Earbuds, we’re thrilled to hear you’re enjoying them! We’re sorry to hear about the fit issue you’ve encountered, and we’d love to help. To address this concern, please refer to our support article here: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US If the issue continues after following the steps, don’t hesitate to reach out to us directly via this link: https://bose.life/3rykPZR We’re always happy to assist you further. Klariss – Bose Customer Support.
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re nice, noise cancellation isn’t the best on these
I would recommend this to a friendNot good, hyped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfy and doesn’t work right. They make u feel like you are floating on the sea. No room for air to come to the ear which is important form balancing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey AmanuelY, thanks for your feedback. Noise cancelling headphones to new users may naturally cause a slight sensation of pressure that you describe. Your ears adjust to experiencing the removal of low-frequency sounds.
If desired, we recommend testing out the different build-in modes of your buds, including "Aware" and "off" modes which enable you to hear your surroundings while enjoying your audio, and will create a different listening experience. Thanks!
Kelly - Bose Customer Support
Great for music, that’s it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great for listening to music but not for Bluetooth phone use UNLESS you’re in a very quiet place so the person on the other end can hear you. Otherwise, they won’t hear you, UNLESS you’re one notch below yelling. AND, I Connor for the life of me, figure out how to end a call?! I can’t even find instructions ANYWHERE to tell me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nicole! Thank you for sharing your feedback and we're glad to hear you like the music quality, we truly appreciate you taking the time to let us know about your experience. We're sorry to hear about the trouble you've had with call quality and ending calls.
To help with the microphone issue, please check out this helpful guide: https://bose.life/474EAL5
For instructions on how to end a call using touch controls, you can refer to this link: https://bose.life/3KUPoCS
If the issue continues even after troubleshooting the microphone, please feel free to contact our customer support through this link: https://bose.life/contactus for further assistance.
Sophie - Bose Customer Support
These headphones i wouldn't buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Calls on earbuds are no good. Rubber that is meant to keep earbuds in is surprisingly painful. Had better luck with Sonys midrange price earbuds. Super clear calls and sound.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback. We're sorry to hear about the call quality issues and discomfort caused by the earbud tips. Your comfort and audio experience matter to us.
We can offer guidance on adjusting or replacing the ear tips for a better fit. Please refer to this troubleshooting guide: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
If you need any further help, don't hesitate to contact us: https://global.bose.com/en_us/index.html
We appreciate your feedback and hope to enhance your experience!
Kelly - Bose Customer Support
Solid Performance and Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Earbuds are an excellent choice, delivering a great balance of sound quality, clear call performance, and effective noise cancellation. These are the perfect pair for everyday use, whether you're handling calls at the work or home office. Key Features and Convenience One of the major strengths of the QuietComfort model is the impressive battery life: you get a full 8 hours of power on a single charge. Combined with the convenience of wireless recharging, these earbuds make a fantastic and reliable companion for traveling. Bose has also ensured comfort and fit aren't overlooked. The quality of the materials is premium, and the ability to switch out the included silicone tips and stability bands means you can customize the fit so they sit properly and securely in your ears. Comparison Note It is worth noting that while the noise cancellation and volume are strong, they cannot quite compete with the top-tier performance of their newer counterpart, the Bose QuietComfort Ultra Earbuds. The Verdict: If you prioritize long battery life, superior comfort, and effective all-day performance without needing the absolute highest level of ANC on the market, the Bose QuietComfort Earbuds are a reliable, premium investment.
I would recommend this to a friendBose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away only had them for less then a month and they don’t want to hold charge nor charge and doesn’t connect to Bluetooth
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I’m really sorry to hear about the trouble you’re having with your QuietComfort Earbuds— That’s definitely not the experience we want you to have, and we’d love the chance to make it right.
If your earbuds aren’t holding a charge or connecting to Bluetooth, please try the steps in our troubleshooting guide here:
https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US
If you've already tried those steps or the issue continues, please send us a message directly through our global support page: http://bose.life/globalsupport.
We're standing by to help with repairs, replacement options, or whatever's needed to get you back to enjoying your earbuds the way you should.
Thank you again for reaching out—we’re here for you.
-Gem, Bose Customer Support
