Customer Ratings & Reviews
- Model:
- 884367-1200
- SKU:
- 12321312
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with these, the buttons were not intuitive at all and often times didn’t work at all. Plugging it into the device was the only way to get it to function properly. The Bluetooth was very buggy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't cancel out enough noise. I fly a lot and can still here people talking.
I would recommend this to a friendHome office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On occasion calls cut in and out. Comfort and quality of the bose brand does not meet expectations
No, I would not recommend this to a friendBose Headphone’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Cannot use for run
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty loose on my head, it is comfortable but cannot be used for winter run
No, I would not recommend this to a friendMy headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. I have no complaints, they do everthing i need them to do.
I would recommend this to a friendbluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good overall , but Bluetooth connection os quite unstable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks so much for your feedback! We're glad to hear you're enjoying the product overall. Bluetooth disconnections can happen due to several reasons, including being too far from the connected device, interference from other electronics, low battery levels, outdated software, or physical obstructions. Multiple active Bluetooth connections or background apps can also affect stability. Keeping devices close, updated, and free from interference usually helps improve connection reliability.
No worries, here's a troubleshooting guide that can help you: http://bose.life/3USWVDR
Jelyn - Bose Customer Support
Not 100% satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought will be a little bit louder, but it’s OK just thought cause it was boast. It’ll be different than the rest.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rolanda, thank you for sharing your feedback with us. We’re sorry to hear that the volume isn’t quite what you expected. We understand how important powerful sound is, and while the QuietComfort headphones are designed to deliver rich, balanced audio with strong noise cancellation, everyone’s expectations for loudness can vary.
To help improve the audio performance, please check out this quick guide that may resolve the low‑audio issue you’re experiencing: https://bose.life/3YEleak
Daisy - Bose Customer Support
BOSE Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been 5 stars, except my daughter had some issues wearing them with earrings.
I would recommend this to a friendNot as good as the original wired version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC isn’t great and the get pretty warm on your head
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, and thank you for your feedback!
We’re sorry to hear that the ANC (Active Noise Cancellation) didn’t meet your expectations. The good news is that this feature can be adjusted through the Bose app, allowing you to fine-tune the level of noise cancellation to better suit your environment and preferences.
Also, for the best ANC performance, it’s important to ensure the headphones are properly seated around your ears. A snug fit helps block out external noise more effectively and enhances overall sound quality.
Here's a troubleshooting guide that can help adjust the noise cancellation of your headphones: https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US
As for the headphones feeling warm, we understand that can be uncomfortable, especially in warmer climates or during extended use. This can happen with over-ear headphones due to the enclosed design, and while it's not entirely avoidable, taking short breaks can help.
Jelyn - Bose Customer Support
Not great for cell phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using phone isnt real good. People cant hear me talking sometimes
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Nana, we apologize for the inconvenience you’re experiencing with the microphone on your headphones. To assist you with this issue, here’s a helpful guide for troubleshooting your headphones:
Gem - Bose Customer Support
https://bose.life/4riwEgz
Inconsistent quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 20 days after purchase and the right side of the headphones has already had sound quality issues. Especially in Aware and Quiet mode. Super annoying and cannot fix. I’ve only used these a few times and I cannot even return!!! Opt in for the more expensive ones (even though these are 350).
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose could have done better in my opinion. Quite comfort 45 is way better
No, I would not recommend this to a friendReturning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so they’re decent and all, but for the money... I’m honestly pretty disappointed in the Bluetooth 5.1.
No, I would not recommend this to a friendBose.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.....a brand I've come to trust. Better than I thought
I would recommend this to a friendStatic?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes has static , periodically but great in all other ways.
I would recommend this to a friendWireless headphones for work / Zoom calls, etc.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, maybe not as good as it should be.
I would recommend this to a friendThey should cost 100-150
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but the ear cup padding is terrible they feel like they are barely there for the amount you pay they should be way more comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Christina,
I am glad to hear that you are happy with the sound quality of the QuietComfort Headphones, and sorry you are not enjoying their comfort.
Please make sure the ear cushions are correctly set on the each earcup, and if you need to replace them, please contact our customer support, so we can look into this with you: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Horrible Quality Control at Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd set of Bose headphones I've purchased. All 3 have been defective from the factory as they cut out sound for a second every hour or so. Update firmware, clear BT history, turn off multipoint, blah, blah. Only Bose can fix these issues but they don't, they just give you the same futile steps and offer a refurb, which also will most likely be defective. You also can't listen while charging - and battery power is required if using the optional wired connection. Bose used to be a reputable company that made quality products - too bad the QC on these things are garbage. The sound is OK, but no more than 1 star can be given for headphones that cut out audio every 60 minutes. The experience is utter trash.
No, I would not recommend this to a friendI took these back unopened so I cant review.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took these back unopened so I can't review these fairly.
No, I would not recommend this to a friend
