The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 991 reviews
Rated 3 out of 5 stars
Connection problems iPhone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Problems connecting to my phone. Cuts out occasionally. Noise cancellation is only positive.
I'm glad to hear you like the noise cancelling of your QuietComfort Earbuds! If there are occasional cutouts between the buds and your iPhone, then one quick thing to try is rebooting your iPhone. This can help fix such issues. If that doesn't help, our support team will be happy to go through full troubleshooting with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
ear buds
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great earbuds sound quality is great. The noise reduction is great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the most comfortable earbuds I have owned. These have multi-point connection and work great for me. I have a work and personal phone and these allow me to connect easily.
Hello Janette! We’re sorry to hear that your earphones keep stopping during use. We understand how important it is for your product to work consistently, and we appreciate you letting us know what’s been happening. If you need further assistance or would like us to review this in more detail, please feel free to reach out to us through this link: https://bose.life/49SSe5s We’ll look into the information with care and do our best to assist.
Rated 5 out of 5 stars
Best headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best earbuds i have ever purchased. Would recommend this product to everybody
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought two sets one for me and one for my wife. She has had no issues. I tend to only wear one at a time. So that I can hear my wife talking to me lol when we’re sitting next to each other. I believe this causes them to not be in sync. Going on 3 months I cannot get the right side to sync up. The magnets to the case do not work on the right side. This is my first bose earpods. I have always bought apple air pods and never had these issues. I also like the sounds from the apple air pods. So Im a little disappointed and wish that I had stuck with the apple airpods.
Hi Being50, thank you for taking the time to share your experience with us. We’re sorry to hear that you’ve been dealing with syncing issues and trouble with the right earbud connecting properly. That definitely shouldn’t be happening, especially after just a few months of use.
Wearing just one earbud at a time should work smoothly, so we appreciate you letting us know that your experience has been different. It sounds like the right earbud may not be making a proper connection in the case, and that can affect both charging and syncing. We definitely know how that must feel, especially when your wife’s pair is working perfectly, and we’d really like to help get things back on track for you.
We’d really like to take a closer look and help get this resolved for you. When you have a moment, please reach out to us directly at https://bose.life/4rlrLn6 so we can walk through a proper troubleshooting check or arrange the next steps.
We appreciate your feedback and want to make sure you end up with an experience that reflects what you expect from us.
Daisy - Bose Customer Support
Rated 5 out of 5 stars
I love my earbuds!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my membership! Easy access to everything including my boss ear buds. Best Buy takes good care of their customers.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's was good but not what expected specially with phone calls. Everyone that i talked to complained that they couldn't hear me or that i sounded bad. The sound was ok not your typical Bose sound. It was not as detailed as every Bose i have so it was very disappointing. They were very comfortable anc the touch sensor were good.
Thanks for sharing your thoughts, we’re sorry to hear the call quality and sound didn’t meet your expectations, especially given your past positive experiences with Bose products. We’re glad to know the comfort and touch controls worked well for you, and we’ll be sure to pass your feedback along to the team. If you'd like assistance from our Support team, you can reach out to us via Social Media directly, or through our "Contacts Us" on Bose.com.
Kind Regards, Eric V. - Bose Customer Support
Rated 3 out of 5 stars
well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i have had these earbuds for a few months and enjoy the sound quality and am impressed by the anc. the only gripe that i have is the feel of the earbuds and especially the case which really needs work as it feels cheap and kind of reminds me of the easter plastic eggs. The Jabras (10) that i have feel much better and of better quality but the bose are better in noise cancellation.
I am happy to hear that you love your QuietComfort earbuds for their sound quality and noise cancellation, but sorry you are not fully satisfied of the build of the charging case. Please note that you can find on our website silicone cases to add another protection: https://bose.life/3R1DZkh
If you have any questions, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Rated 5 out of 5 stars
Awesome beats!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got these as a gift , the sound is clear and quality is the best!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones so much more than my AirPods. Apple really just doesn’t compare. I have the Bose connected to my Samsung tab my iPhone and my laptop all at once. So nice