The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,032 reviews
Rated 5 out of 5 stars
Best noise cancelling.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best earbuds I have purchased, the noise cancelling is amazing, I use these for the gym and it feels like I'm in a abandoned mall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had bought these for my Grandson for his christmas present and he loves them. He keeps telling me every day that I bought him the BEST, from Best Buy.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and comfort, but wow, that notification voice that screams intp your ear is awful. Very jarring when you're listening to something and are interrupted by a LOUD voice saying, 'VOICE AWARE ON' or '100% POWER or other random notifications. Option to turn off this was removed and replaced with a factory setting that is fixed. Deal breaker.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
No, I would not recommend this to a friend
Brand response from Bose Support
Posted .
Hi Betsy, I'm happy to hear you like the sound and comfortable fit of your QuietComfort Earbuds! It's true that the voice notifications cannot be disabled on this particular product. However, any announcements will only come up very infrequently, mainly to alert the user to something important. As such, they shouldn't have a considerable impact on the user's overall experience. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Rated 2 out of 5 stars
Dont Get if Mostly Used Outside
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First, the good parts… Sound is amazing, customizable EQ, ability to customize 8 (4 per ear) touch conteols. However, the bad is unfortunately too negative (for me). Everytime i use them, the audio cuts/chops/skips at least twice within the first 10 min of use. Touch controls are finicky—it often fails to register the correct number of taps; volume cannot be controlled eith a finger slide like on the Sport Earbuds. Also like the Sport, the case has no “pairing mode” button, so any disconnects require putting them back innthe case to reset. And the worst - wind interference. Quiet (noise cancel) mode is completely unusable outside; any wind creates loud, persistent, inexcusable crackling aounds. Aware Mode is slightly btter, but still awful. Off(?) mode us the onlt one even tolerable while using outsife. I want to like these, but the price is nowhere close to being justified considering the flaws.
I'm happy to hear you like the sound and customisable EQ options of your QuietComfort Earbuds! If you find that audio playback is skipping, one quick thing to try is rebooting your mobile device, which can clear up such problems. While the touch controls can be a little unfamiliar to begin with, you should get used to them with use. As for windy environments, I would suggest using Off mode temporarily here, which may also be useful for hearing other sounds around you clearly. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Rated 3 out of 5 stars
Annoying voice prompts can't be turned off
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Why is no one mentioning the annoying voiceover prompts that can't be shut off and are set at a permanently fixed volume? This is the same type of feature used for disability assistance, but it's unnecessary and should be changeable in the Bose QCE app.
Any time you put them in, you have to wait for the voiceover prompts to go through the motions of confirming battery life and connection status. I believe it also notifies you of low battery percentage, but I haven't used them for long enough to confirm. A simple "beep" would do?
It's completely unnecessary and is an option that SHOULD be possible to change in the Bose QCE app. However, it is stated that voiceover is not able to be changed for this specific product in the customer help forums. For reference, see the link below.
https://support.bose.com/s/article/enabling-or-disabling-voice-prompts-quietcomfort-earbuds?language=en_US
I'll probably return for this reason alone. It's such a simple thing to fix with an update and clearly it doesn't bother enough people to be mentioned in any of the reviews here. However, it is ABSOLUTELY something that should be mentioned since it cannot be changed...for whatever reason.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had these headphones for 2 months before the case stopped working on me. When i put the headphones back in the case they wouldn’t disconnect from my phone so i had to constantly turn my Bluetooth on and off which was inconvenient for my other devices. If you are looking to get these, i would strongly suggest paying a little extra to get the warranty. Im glad i did. They were good headphones but for $150 they for sure need to last longer than 2 months
Hi Anna, thank you for sharing your experience with your headphones. We’re glad to hear you enjoyed the sound quality and fit, but we’re truly sorry to learn that the case stopped working after just two months.
In this situation, it’s best to check if the pins inside the charging case are bent or if the earbuds weren’t properly seated. If the charging case is no longer turning on, here’s a helpful link you can use to resolve the issue: https://bose.life/47bgIVu
And if the charging case needs replacement, you can purchase a new one here: https://bose.life/40aM1vW
Jelyn - Bose Customer Support
Rated 5 out of 5 stars
Bose ear buds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are the best ear duds I have ever used and the most comfortable and the variety of colors is great instead of just black and white. All in all I love them!!
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
I would recommend this to a friend
Rated 5 out of 5 stars
Great ear buds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well what can i say: boae doesnt fail as far as sound and durability. Its all there Once you listen to the qualiry sound its hard to go back to teg ear buds.
This review is from Bose - QuietComfort True Wireless Noise Cancelling In-Ear Earbuds - Chilled Lilac
I would recommend this to a friend
Rated 4 out of 5 stars
BOSE QUIET COMFORT
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and quality of item, use it daily for the gym
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great earbuds. Never had a pair with the multipoint connection feature and the switch between my phone and laptop while I'm doing office work is seamless.
Thank you for sharing your feedback! We're glad to hear that you find the sound quality good, that's exactly the experience we aim to deliver.
We understand that a proper fit is essential for optimal performance. Adjusting the ear tips can make a big difference in comfort and functionality. Here's a detailed guide to help you adjust the ear tips for the best fit: http://bose.life/4nVbVxB
Nj - Bose Customer Support
Rated 5 out of 5 stars
Bose HP
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, whith good sound quality and noise cancellation.