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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1032 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,032 reviews
  • Rated 5 out of 5 stars

    Best noise cancelling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds I have purchased, the noise cancelling is amazing, I use these for the gym and it feels like I'm in a abandoned mall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great quality and sound Okay price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas Present ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought these for my Grandson for his christmas present and he loves them. He keeps telling me every day that I bought him the BEST, from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, but JARRING notifications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort, but wow, that notification voice that screams intp your ear is awful. Very jarring when you're listening to something and are interrupted by a LOUD voice saying, 'VOICE AWARE ON' or '100% POWER or other random notifications. Option to turn off this was removed and replaced with a factory setting that is fixed. Deal breaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Betsy, I'm happy to hear you like the sound and comfortable fit of your QuietComfort Earbuds! It's true that the voice notifications cannot be disabled on this particular product. However, any announcements will only come up very infrequently, mainly to alert the user to something important. As such, they shouldn't have a considerable impact on the user's overall experience. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Dont Get if Mostly Used Outside

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the good parts… Sound is amazing, customizable EQ, ability to customize 8 (4 per ear) touch conteols. However, the bad is unfortunately too negative (for me). Everytime i use them, the audio cuts/chops/skips at least twice within the first 10 min of use. Touch controls are finicky—it often fails to register the correct number of taps; volume cannot be controlled eith a finger slide like on the Sport Earbuds. Also like the Sport, the case has no “pairing mode” button, so any disconnects require putting them back innthe case to reset. And the worst - wind interference. Quiet (noise cancel) mode is completely unusable outside; any wind creates loud, persistent, inexcusable crackling aounds. Aware Mode is slightly btter, but still awful. Off(?) mode us the onlt one even tolerable while using outsife. I want to like these, but the price is nowhere close to being justified considering the flaws.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound and customisable EQ options of your QuietComfort Earbuds! If you find that audio playback is skipping, one quick thing to try is rebooting your mobile device, which can clear up such problems. While the touch controls can be a little unfamiliar to begin with, you should get used to them with use. As for windy environments, I would suggest using Off mode temporarily here, which may also be useful for hearing other sounds around you clearly. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Annoying voice prompts can't be turned off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is no one mentioning the annoying voiceover prompts that can't be shut off and are set at a permanently fixed volume? This is the same type of feature used for disability assistance, but it's unnecessary and should be changeable in the Bose QCE app. Any time you put them in, you have to wait for the voiceover prompts to go through the motions of confirming battery life and connection status. I believe it also notifies you of low battery percentage, but I haven't used them for long enough to confirm. A simple "beep" would do? It's completely unnecessary and is an option that SHOULD be possible to change in the Bose QCE app. However, it is stated that voiceover is not able to be changed for this specific product in the customer help forums. For reference, see the link below. https://support.bose.com/s/article/enabling-or-disabling-voice-prompts-quietcomfort-earbuds?language=en_US I'll probably return for this reason alone. It's such a simple thing to fix with an update and clearly it doesn't bother enough people to be mentioned in any of the reviews here. However, it is ABSOLUTELY something that should be mentioned since it cannot be changed...for whatever reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Sound with ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , easy to maintain charge and a nice case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Can always trust the Bose name. Good soung quality. Comes with easy charge base.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great while they lasted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these headphones for 2 months before the case stopped working on me. When i put the headphones back in the case they wouldn’t disconnect from my phone so i had to constantly turn my Bluetooth on and off which was inconvenient for my other devices. If you are looking to get these, i would strongly suggest paying a little extra to get the warranty. Im glad i did. They were good headphones but for $150 they for sure need to last longer than 2 months

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Anna, thank you for sharing your experience with your headphones. We’re glad to hear you enjoyed the sound quality and fit, but we’re truly sorry to learn that the case stopped working after just two months.

      In this situation, it’s best to check if the pins inside the charging case are bent or if the earbuds weren’t properly seated. If the charging case is no longer turning on, here’s a helpful link you can use to resolve the issue: https://bose.life/47bgIVu

      And if the charging case needs replacement, you can purchase a new one here: https://bose.life/40aM1vW

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best ear duds I have ever used and the most comfortable and the variety of colors is great instead of just black and white. All in all I love them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can i say: boae doesnt fail as far as sound and durability. Its all there Once you listen to the qualiry sound its hard to go back to teg ear buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BOSE QUIET COMFORT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality of item, use it daily for the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Never had a pair with the multipoint connection feature and the switch between my phone and laptop while I'm doing office work is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They really do block out outside noise and they have great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Great sound. I've had airpods and Samsung earbuds. These have been the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not geat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, little disappointed when compared with Samsung fe earbuds. It’s not hold on to my ear for longer period.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're glad to hear that you find the sound quality good, that's exactly the experience we aim to deliver.

      We understand that a proper fit is essential for optimal performance. Adjusting the ear tips can make a big difference in comfort and functionality. Here's a detailed guide to help you adjust the ear tips for the best fit: http://bose.life/4nVbVxB

      Nj - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, whith good sound quality and noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always count on Bose to deliver high quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gym buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym! Snug fit for me personally obviously everyone is different, they come with three different sizes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THESE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds I love 'em. Tons of different settings and the sound is incredible.

    I would recommend this to a friend
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