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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $179.00

Customer reviews

Rating 4.4 out of 5 stars with 922 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 922 reviews
  • Rated 2 out of 5 stars

    Would Not Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not great. The fit is not good. They hurt the ears. There is a hallow soind almost like an echo. Excellent battery life. Connects easily.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Twani,

      I'm glad to hear that you are happy with the connectivity and battery life of your QuietComfort Earbuds, but sorry you are not happy with their comfort and sound quality.

      To ensure you are getting the best comfort and audio experience, please makes sure you are correctly wearing the earbuds. You can find our fit guide here: https://bose.life/3NlUVjG

      If you need further assistance, please contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Bose earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was incredible but for phone calls the people didn’t heard me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, Cano. We’re glad to hear you enjoyed the incredible sound quality of the QuietComfort Earbuds. Regarding your concern with phone calls, we’re sorry to hear that the other party couldn’t hear you clearly. This may be related to the microphone settings, fit, or firmware.
      To assist you further, please contact our support team using this link: https://bose.life/49SSe5s They can help troubleshoot the issue and ensure your earbuds perform as expected during calls. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

      Gloria - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Very Disappointing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goods: sound quality, fit, and battery. Bads: the ear buds have a "feature" that automatically powers them off after a few minutes of remaining immobile (e.g. sleeping). This wouldn't be a big deal if you could disable this feature, but you can't. Bose has been saying they are going to fix this in a firmware update since March 2025 but they haven't. This is completely unacceptable for a product like this. The buds are also very sensitive to moisture. After working out in the yard about 3 months after I bought these some sweat must have gotten in them. Since then, the Aware and Noise Canceling modes are unusable due to an irritating popping noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for sharing your experience, we're truly sorry to hear about the difficulties you've had with your unit. We understand how frustrating that can be, and we’re here to help make things right. To better assist you, please send us a message with your product’s serial number. With that, we’ll be able to dive into the possible troubleshooting steps and explore the best options to get everything back on track. You can reach us through this link: https://bose.life/3rykPZR Your feedback means a lot to us, and we're fully committed to providing the support you deserve. –Klariss, Bose Customer Support bose

  • Rated 2 out of 5 stars

    Good sound, but difficult to custom fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kept falling out of my ear. I tried to select other cushion sizes, however they were cumbersome and difficult to install and orient properly on the earbuds. I returned them and purchased the Samsung Pro3 buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you so much for your positive feedback on the sound quality of the QuietComfort Earbuds, we’re thrilled to hear you’re enjoying them! We’re sorry to hear about the fit issue you’ve encountered, and we’d love to help. To address this concern, please refer to our support article here: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US If the issue continues after following the steps, don’t hesitate to reach out to us directly via this link: https://bose.life/3rykPZR We’re always happy to assist you further. Klariss – Bose Customer Support. bose

  • Rated 1 out of 5 stars

    Great for music, that’s it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for listening to music but not for Bluetooth phone use UNLESS you’re in a very quiet place so the person on the other end can hear you. Otherwise, they won’t hear you, UNLESS you’re one notch below yelling. AND, I Connor for the life of me, figure out how to end a call?! I can’t even find instructions ANYWHERE to tell me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Nicole! Thank you for sharing your feedback and we're glad to hear you like the music quality, we truly appreciate you taking the time to let us know about your experience. We're sorry to hear about the trouble you've had with call quality and ending calls.

      To help with the microphone issue, please check out this helpful guide: https://bose.life/474EAL5

      For instructions on how to end a call using touch controls, you can refer to this link: https://bose.life/3KUPoCS

      If the issue continues even after troubleshooting the microphone, please feel free to contact our customer support through this link: https://bose.life/contactus for further assistance.

      Sophie - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not good, hyped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfy and doesn’t work right. They make u feel like you are floating on the sea. No room for air to come to the ear which is important form balancing

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey AmanuelY, thanks for your feedback. Noise cancelling headphones to new users may naturally cause a slight sensation of pressure that you describe. Your ears adjust to experiencing the removal of low-frequency sounds.

      If desired, we recommend testing out the different build-in modes of your buds, including "Aware" and "off" modes which enable you to hear your surroundings while enjoying your audio, and will create a different listening experience. Thanks!

      Kelly - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Solid Performance and Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Earbuds are an excellent choice, delivering a great balance of sound quality, clear call performance, and effective noise cancellation. These are the perfect pair for everyday use, whether you're handling calls at the work or home office. ​Key Features and Convenience ​One of the major strengths of the QuietComfort model is the impressive battery life: you get a full 8 hours of power on a single charge. Combined with the convenience of wireless recharging, these earbuds make a fantastic and reliable companion for traveling. ​Bose has also ensured comfort and fit aren't overlooked. The quality of the materials is premium, and the ability to switch out the included silicone tips and stability bands means you can customize the fit so they sit properly and securely in your ears. ​Comparison Note ​It is worth noting that while the noise cancellation and volume are strong, they cannot quite compete with the top-tier performance of their newer counterpart, the Bose QuietComfort Ultra Earbuds. ​The Verdict: If you prioritize long battery life, superior comfort, and effective all-day performance without needing the absolute highest level of ANC on the market, the Bose QuietComfort Earbuds are a reliable, premium investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of Bose and owned several products but these came out bad, The battery drains even when not in use and device stays connected when they're in the case as well. They're super sensitive to touch and easily fall off.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for being a loyal Bose customer and for sharing your honest feedback with us. We’re sorry to hear that your experience with the Bose QuietComfort earbuds has not met your expectations. The issues you mentioned regarding battery drain, staying connected in the case, and touch sensitivity are not the experience we want for our customers.

      We’d like the opportunity to help resolve this for you. Please reach out to our support team through the link provided: https://bose.life/44JiLPl Our team will be happy to assist you further.

      NJ - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice, noise cancellation isn’t the best on these

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    These headphones i wouldn't buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calls on earbuds are no good. Rubber that is meant to keep earbuds in is surprisingly painful. Had better luck with Sonys midrange price earbuds. Super clear calls and sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for sharing your feedback. We're sorry to hear about the call quality issues and discomfort caused by the earbud tips. Your comfort and audio experience matter to us.

      We can offer guidance on adjusting or replacing the ear tips for a better fit. Please refer to this troubleshooting guide: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US

      If you need any further help, don't hesitate to contact us: https://global.bose.com/en_us/index.html

      We appreciate your feedback and hope to enhance your experience!

      Kelly - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work as expected about half the time. I’ve tried the troubleshooting tips and nothing helps. I’ve previously had good experiences with Bose so this is surprising. When they work, they’re great, but working 50% of the time is not acceptable.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Katherine! We appreciate you sharing your experience and understand how important consistent performance is especially since you’ve had great experiences with Bose before. Bose is committed to delivering the highest quality and reliability, and we’d love to help make this right for you.

      Please contact us using this link to check the available service options for your QuietComfort Earbuds: https://bose.life/49SSe5s Our team is ready to assist you further.

      Gloria - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away only had them for less then a month and they don’t want to hold charge nor charge and doesn’t connect to Bluetooth

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I’m really sorry to hear about the trouble you’re having with your QuietComfort Earbuds— That’s definitely not the experience we want you to have, and we’d love the chance to make it right.

      If your earbuds aren’t holding a charge or connecting to Bluetooth, please try the steps in our troubleshooting guide here:

       https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US

      If you've already tried those steps or the issue continues, please send us a message directly through our global support page: http://bose.life/globalsupport.

      We're standing by to help with repairs, replacement options, or whatever's needed to get you back to enjoying your earbuds the way you should.

      Thank you again for reaching out—we’re here for you.

      -Gem, Bose Customer Support bose

  • Rated 1 out of 5 stars

    Absolute trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash. The left earbud randomly turns off and Bose has no answer why they’re defective via customer support. No replacement. No help. Just a bad product by a bad company. Do not buy these. They are a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Joseph, thank you for sharing your experience. We’re truly sorry to hear about the issues you’ve had with your QuietComfort Earbuds. This isn’t the experience we want for our customers, and we’d love the chance to make it right. Please reach out to us at https://bose.life/3KfKZKD, and we’ll work with you on troubleshooting or exploring replacement options. Your feedback is important to us, and we appreciate you taking the time to let us know.

      Daisy - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bad call quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loose connection, can hear almost all outside noise and need to be charged too often

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Angela, we’re sorry to hear you’re experiencing issues with your Bose QuietComfort Earbuds. The Bose QuietComfort Earbuds are known for their Bluetooth multipoint feature, which offers seamless, uninterrupted listening. You can easily switch between your phone, laptop, and other devices without missing a beat. They also deliver legendary noise cancellation and a long-lasting battery, up to 8.5 hours of continuous playtime to keep your music going all day. The wireless charging case provides an additional 2.5 charges, for a total of up to 31.5 hours of listening time.

      Your connection issue may be due to the earbuds being paired with multiple Bluetooth devices at once, or because Bluetooth is enabled on several devices simultaneously. Please check out this troubleshooting guide: https://bose.life/45q7iVn
      to help resolve the concern. Additionally, the noise cancellation may not be adjusted correctly, we highly recommend checking the adjustable Active Noise Cancellation mode through the Bose QCE app.

      We hope this helps address your concern and allows you to get the most out of your Bose QuietComfort Earbuds. If the issue persists, please don’t hesitate to reach out to our customer support team through this link: https://bose.life/contactus They’ll be happy to assist you in finding a resolution. We’re here to help!

      Sophie - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair that I bought would only charge one ear, I returned them the next day for a replacement. The second pair worked for a few days and then wouldn't charge properly so I returned them. I found the instruction support not very helpful. I thought they would be great as I have their noise cancelling headphones which are awesome.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jayne, thank you for sharing your honest feedback. We're sorry to hear about the charging issues you've experienced with your previous pairs. Sometimes, the connection between the earbuds and the charging case can be affected by certain factors, and when the stability band is not properly aligned, it can prevent the earbuds from charging as they should.

      To help resolve this, please check out the troubleshooting guide in this helpful link: https://bose.life/4pm8SQe

      -Sophie bose

  • Rated 1 out of 5 stars

    For Apple this product is the worst choice ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst things ever sounds like I’m in a fish tank calls are choppy for iPhone it’s the worst stick to Apple products for phones AirPods and iPhones best bet iPhones and Bose the worst choice mic is choppy sound muffled like I’m in a fish tank

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience. We're really sorry to hear that you're dealing with call quality issues when using your Bose QuietComfort Earbuds with an iPhone.

      The “fish tank” effect may be related to the earbuds' premium noise-cancelling feature. For the choppy microphone issue, here’s a helpful guide to assist you in resolving it:

      https://bose.life/3JBAQHI

      Gem - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Dud bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud only charges to 90%. After 15-20min they just turn off. Tried using for a week to see if the problem would work itself out. Then a month. But no. Going to exchange and try for a new pair in case these are just a dud. Luckily protected with BB coverage.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for reaching out and sharing your experience. I'm sorry to hear about the battery issue with your right earbuds. We highly recommend contacting us directly so we can address your concern as soon as possible. You can reach our support team here: http://bose.life/4mBEiQa

      Daisy - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Do not buy Bose earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase the Bose earbuds. The absolute worst! There is NO noise cancelling whatsoever!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Julie, we’re sorry to hear about your experience with the QuietComfort Earbuds. The earbuds are designed with active noise cancelling technology, but we understand that performance can vary depending on fit and environment. Achieving a proper seal with the ear tips is essential for effective noise cancellation, and trying different ear tip sizes often helps improve results. To help you further here is a helpful guide for you:

      https://bose.life/3N45niZ

      Gem - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Connection Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible connectivity issues. Please stay clear if you are an apple product user.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SarahC, thank you for sharing your feedback. The Bose QuietComfort Earbuds are compatible with iOS 15 or newer and Android 10 or newer, and they can also connect to a TV or computer. If you’re having trouble connecting your mobile device, here’s a helpful link that may guide you: https://bose.life/4aXBquU

      Jelyn - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly advise not to buy this garbage. It keep disconnecting repeatedly. Only had this for a month worse waste of money. I went back to Apple air pods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Joshua, we do provide troubleshooting suggestions that can help with Bluetooth disconnection issues. You can find these on our support webpage here: https://bose.life/4im4o8N. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR. Liam - Bose Customer support bose