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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5277 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SoundSport® Wired In-Ear Headphones (iOS), frequently praising the sound quality, comfortable fit, and comfortable feel. Many also appreciate the headphones' ability to stay in place during workouts. While some customers would prefer a longer cord and more color options, the positive feedback on sound and comfort is overwhelmingly prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,277 reviews
  • Rated 2 out of 5 stars

    Less than one year and already broken

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent my time using the case and leaving the headphones on my desk and one earpiece is broken. It has been not even a full year of usage. I got the green because of the price, but I expected it to be as useful as my old ones that lasted longer. I am disappointed in the durability.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      HollyAnn,
      I'm sorry to hear that your SoundSport Wired In-Ear headphones are broken. We would be more than happy to help you! I would recommend reaching out to our team for assistance. You can do this by clicking the link here: https://bose.life/2LkQxEY. We'd love to help!
      Kerri - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price point for these headphones is way too high I wouldn’t pay more than 50 bucks for these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok product by Bose…maybe cause my ears are small they wouldn’t stay in my ear.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi iPhone,

      Thank you for taking the time to review our SoundSport Headphones, I am sorry to hear you are having issues with the headphones staying inside your ears. For maximum results from the headphones we would suggest trying all of the StayHear tips that come in the box. Some users find that they need a different size in each ear.

      Should you still have issues after this please reach out to your local customer service team.

      Kind Regards,
      Vicky W - Bose Technical Support bose

  • Rated 3 out of 5 stars

    Background noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit snug into your ear so Disappointed that I can hear background noise.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Beth,

      Thanks for providing a review of the SoundSport wireless headphones. Sorry to hear you're having trouble with the fit. We appreciate the feedback. Just for clarification, the headphones do not employ any noise-canceling technology.

      It's important that the headphones rest comfortably and securely in your ear. Here's a few guides on how to get the proper fit: https://bose.life/2EfwKSp

      Thanks again,

      Mohsin - Bose Support bose

  • Rated 3 out of 5 stars

    Poor fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought item because of brand. However the ear pieces are uncomfortable and don’t fit well

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Leer021, you've certainly chosen one of our more popular sport headphones! I am sorry to hear that you haven't found the right fit yet. Here is a helpful link that includes a video to help you fit your headphones and get you the deep, clear sound you expect https://bose.life/2ilMZAp. If you have any questions please don't hesitate to reach out to our support team. Best Regards, Greg - Bose Support Bose

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok, weird color, ended up returning the product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Please don't waste your money elsewhere.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this three times and it never disappoints me (2 for me, 1 for my friend). It has been in my laundry, in the garden and exposed to the weather for weeks (thought I lost it). I have dropped it, thrown it a thousand times, but up to this moment ( 1 year since I bought it), this miracle headphone from heaven is still working fine. That's durability. The sound quality is amazing. You can't expect any better quality for less than 100 bucks. However, this is designed to let noises in, so don't expect anything about noise-cancellation. It is great for listening while you are doing something else: you will still be able to know what is happening outside. Overall, I would definitely recommend it. At this price, please don't waste your money buying anything else.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit well even with all the different buds. Work well only with Apple products

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like BOSE speakers so I figured the headphones would be awesome. I was mistaken. There is zero bass, everyone around you can hear your music even at low volume, and they do not cancel any surrounding noise. I returned them and picked up the wired Beats ear buds. They are amazing and almost half the price.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Bomber208,

      Thank you for providing your review of the SoundSport In-Ear headphones. We are sorry to hear that they did not live up to your expectations. Just to clarify, these headphones do not provide any noise cancelation. However, we understand that you have decided to return them and we hope in the future that you will give us another chance.

      Thank you for interest in our Bose products!

      Take great care,

      Mohsin - Bose Support Bose

  • Rated 3 out of 5 stars

    They're OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I didn't pay full price for these. They are just ok nothing to rave about.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hit and miss with Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose Soundsport wireless earbuds and had high hopes for these. They let me down. I couldn’t get a good fit with any of the included sizes and the sound quality was much worse, almost muffled. I ended up going with Skullcandy wired ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a comfortable fit Will have to use it more often to give a positive review

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose but these headphones were not as expected. Had to return them.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi ai17828,

      We are sorry to hear that they did not live up to your expectations. We understand that you have decided to return them and we hope in the future that you will give us another chance.

      Thank you for your interest in our Bose products!

      Take care,

      Mohsin - Bose Support Bose

  • Rated 3 out of 5 stars

    It's Bose but you get what you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used different bose headphones before this one is not the best one.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there, Raul89,

      Thank you for taking the time to share your experience with the SoundSport In-Ear headphones. We understand that it did not live up to your expectations. We appreciate the feedback and are always looking for ways to improve our Bose products.

      Feel free to reach out to us with any questions or concerns. Contact information can be found located on the Bose website.

      Thank you again and have a great one!

      Mohsin - Bose Support Bose

  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break to easy . Couldn't hear right from day one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok a little uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to move it around quite some bit to get it to fit more comfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like most kids she used them for a few and then put them down

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for the price but I don't really like the inner ear plastic piece.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great but when it gets close to a year, they start to break down.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for sharing your enthusiasm for the headphones. If you are having an issue with the headphones, we'd like to learn more to work on a solution together. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Rated 3 out of 5 stars

    Not bad for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice head phone, easy to travel with and comes with a nice zippered cover.

    I would recommend this to a friend
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