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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17426 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 17,425 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Awesome sound and fit, broke with my first use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products and have them scattered around my house. I have several pairs of wired earphones and was thrilled to see that wireless was finally available. I bought them and took them for a run - fit was great, sound was great as well. Then, 30 minutes into the run, loud static started and got worse. I took them back and exchanged them for a new pair, and once again, 30 minutes into my first run with the new pair, static started, got louder and then the earbuds froze. So disappointed. Obviously not sweat proof.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thanks for sharing your feedback.
      We engineered the SoundSport wireless headphones to be stable and comfortable, sweat and weather resistant, and provide amazing sound. While they’re delivering on this promise for the vast majority of owners, we’ve found that a small percentage of customers, like you, have experienced a problem under specific conditions related to extreme levels of sweat and moisture.
      We’ve taken every SoundSport wireless headphone that’s been returned to us, tore them down in our labs, and now have a solution. Going forward, every SoundSport wireless headphone will include this update, and they'll be ready by the end of August.

      Since it appears you’ve had this issue, we want to help you. Please give us a call at 1-800-819-7032 or email us at [email protected]. Bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume level is poor. But the sound is excellent what you expect from Bose.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Shorts,

      Thanks for purchasing and taking the time to review your SoundSport Wireless In Ear Headphones. I am glad to hear that you love the sound quality of the headphones, however I am sorry to hear that the volume isn't as loud as you would want it to be. I would highly recommend that you ensure that the volume you require it to be on both device and inside the Bose Connect App for the best results.

      Kind Regards,
      Hector B - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for almost two years and they still work great! Haven't had any problems with them at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality but they’re a little heavy to stay in my ears during more extreme workouts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product for sound effect when watching movies and listening to music but sometime when I'm on the phone my husband can't here me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds have great overall tone and especially rich deep bass. Much better than another brand I tried.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable ear buds, long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great multipurpose headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound for music and call quality is clear. Hands free option is great while continuing to be active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and earphones I liked. When on some time they feel really light and sometimes like they were not there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The word Bose just says it all. Hands down the best headset I have listened to and they stay in my ear perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    outstanding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Bose comes out with a great product. These headphones produce accurate sound reproduction at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Workout Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good frequency range but a little thin in upper midrange. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound/ big set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality but was just not happy with how the headphones stuck out of my ears. I'm pretty petite and they just looked huge on me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a number of in ear sports headphones and this is by far the best! Clear sound and deep bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing wireless earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do enjoy these headphones. Produced excellent quality of music. Very easy to charge and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones from bose would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, nice sounds, slight difficulty with initial pairing and connecting but once connected, all good. Comfortable fit after long usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother in law loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my mother in law as a gift and she raves about how great they are. May replace my Beats for these in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and would recommend it and love the clip when riding on motorcycle for extra security.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very efficient and long battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have more than exceeded my expectations already. Picked upon Black Thursday evening and love em!

    I would recommend this to a friend
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