Customer Ratings & Reviews

We bought the SoundTouch 300 soundbar a year and half ago. The initial setup was not easy and we have to call the customer service for help. After we set it up, we used it lightly. The sound quality is good. However, it suddenly stopped working recently. It happened when we returned from our out-of-town trip (the system was unplugged) and found out that the speaker somehow cannot be turned on. We called the customer service and was told that we have send it back to them and pay $167 for them to take a look at. We searched the Bose Forum. It seems that this is not an unique situation. There are other customers who experience the same problem. Very disappointing. A product of $1,500 worked for 1.5 years...

Spent months reading online reviews between this and other brands. Went to the BB to hear the demo and was impressed. Liked the clarity better than SONOS. Took it home with the sub. Installed it and used the Adaptiq utility to tune. Bass was nice and crisp. On day 2 bluetooth stopped working. Day 3 no audio from TV... I was done.. After spending over $1500 this should just work without much effort. Didn't have time to waste to call support.. I returned it. I am sure for some customers this was the deal but for me it didn't happen that way.

Your paying for the name Bose, save your money and buy a Vizio sound bar, much better at a very reasonable price

There is practically no base unless you buy their remote base of course I was told it did not need this extra unit. Stick to the Sony or another sound bar.

I tried many sound bars & I'm really in love with this one. I was able to set up audio receiver on "Xbox One X" to Bose Soundtouch 300. I currently only have the bar. It was just software updated 11/28/2017. Very impressed. The bluetooth functionality is spot on. I have been using an iPhone 8 Plus to bluetooth to it. Bluetooth works just as you would want. I tried all current 2017 video game platforms to see how they would sound. Just as you would expect they all sounded good. I watched "Alien Covenant" UHD Blu Ray on "Xbox One X" via Optical. I was very impressed with the piano play in the beginning. In fact.... thats the biggest difference to me. Compare a piano playing or Orchestra playing on this sound bar compared to other brands. Orchestrated music on this sounds great. I was listening to many of Mozart's top pieces for hours. The Soundtouch app is very user friendly. I did get to demo "Game of Thrones Season 7." I will not spoil but towards the end of the season. You know the scene ;) It sounds absolutely epic. My living room is 280sq. ft. It sounds stellar. The "AdaptIQ" headset calibration is neat. I just hooked it up Optical. The HDMI are good to have too for any future need or ARC use. I had hooked up Motorola Arris DVR Advanced to HDMI in and HDMI out to LG B7 OLED Arc port. It sounded fine. You can control volume via the "Apple Watch" app of Soundtouch or doing Bluetooth with the wheel of the "Apple Watch." I'm hoping to purchase the sub very soon. I also have been using the Logitech Harmony 665 to control my setup. No issues at all. Does come with a cloth to wipe it with. This is the winner for me. Bose has been around since 1964. Just go to a Best Buy & listen to "Gravity" by Sara Bareilles at the demo station. That's one of my favorite songs so really sold me on that. The "Air Play 2" partnership announced for Bose Wifi products back in summer seems interesting too. I understand its not available yet. I bet that will be neat if it does become available for this product. Regardless Wifi & Bluetooth capability was a win for me. Hope this review helps someone who is shopping for the holidays.

The bluetooth has several distance limitations and if you don't have arc in your tv the audio cable does not sound as expected.

Wish system has source switch option . Because I use many devises and there are no option to switch btw then and it is realy suck(((

I bought the soundtouch 300 soundbar along with the acoustimass subwoofer and was completely disappointed with the sound quality while watching tv or movies. The dialog was very muffled and not very crisp at all. I calibrated to my room several times as recommended by Bose but that didn't help. I had a very difficult time getting it set up to sync to the wireless subwoofer and to my wifi connection at home. After having to reset the soundbar several times I was finally able to get it to work, then I set up blu-tooth connection to my phone. It wouldn't connect to wi-fi after that, had to reset again. After connecting to my wi-fi again, then I couldn't connect to blu-tooth. The app for the iphone is less then desirable and claimed half of the time that it couldn't find any speakers connected to my system. This went back to the store. Completely disappointed. There are $200 soundbars that sounded better than this. Read the reviews here, there are lots of 4 and 5 stars that say music sounds better then watching movies or tv shows (which I agree) but who buys a soundbar to listen to music? Lots of 4 or 5 star reviews complaining about the app as well.

This sound bar looks good and all, but the sound at home is not as good as in the store.

Huge issue staying connected to the TV using the ARC HDMI connection. Samsung blames Bose...Bose blames Samsung. Will stay connected using optical cable, which doesn't have the best sound compared to the HDMI connection. Why spend thus amount in a speaker that doesn't work properly. To learn more search the issues on the internet.

I can’t get the subwoofer to work while the bar is connected to the TV. It sounded great at Best Buy. Lol

Hoped to get less background noise during sports events. Some relief but not as much as I feel we should

I thought bose would do a better job on the soudtouch, Very slow to start up when turning on.

We thought we would have more of a theater sound with it and the other speakers. Fine for the T.V. sound, however.

Slightly disappointed with the sound. It has helped with the tv sound but thought it would have been better.

Got it with the Samsung 4K TV but it didn't sync to well. The sound is really great when it works.

The sound was descent when you paired it with the wireless sub. Not worth the value.

Very good sound, but to many problems connecting to HDMI ARC.

Talked into buying this by salesperson. Replaced our Bose GS321 system. This system does not work well with our smart TV...continually auto changes input from cable to sound, unit, which results in not able to watch TV...sometimes changes a dozen times...piece of junk for $1,600!!!

Acceptable sound, but does not connect to uVerse and requires a change when listening to voices