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Customer reviews

Rating 4.2 out of 5 stars with 2025 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,025 reviews
  • Rated 2 out of 5 stars

    Calling issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello bose I just bought two pairs of headphones, unfortunately, after trying them for two days and reviewing the app, downloading the new software and adjusting the settings, I came to the conclusion that they are really not worth the price of $325 with tax. I am not going to deny it, the sound for watching videos and listening to music is incredible but it is not useful for making phone calls, unfortunately for the price it is not worth it. Supposedly these headphones are also useful for listening to calls and walking down the street and keeping an eye on them, but they don't work for calls. I still have the first open earbuds they released (Bose Sport Open Earbuds) and it's a big difference. What solution can you have about this? I have one more week to return them. Update the software to fix the calling issue. On the contrary, unfortunately I will have to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for providing your feedback, we're glad to hear that you enjoyed the design and audio quality of the Ultra Open-Earbuds. We're sorry to hear that you're facing some issues with using the call feature, we recommend ensuring that these are securely placed on your ears and in the correct positioning, you can find some additional troubleshooting here along with a fit guide- https://bit.ly/3ww4pUo If you require any additional support with your product, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ where you have a 1 year warranty and a lifetime of available support to you.

      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Unique and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most unique headphones I have. They’re comfortable for all day use and the sound is good while allowing you to hear everything around you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OPEN EAR BUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever, first time to wear an open ear one and dont regret buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely love this product. It has an exceptionally long battery life, and the color is particularly appealing. In fact, it’s better than AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Moon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Sound is amazing, the sound moves with you. I am constantly moving around so its good that the sound mives wuth you. 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight little numbers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and lightweight, you’ll enjoy the ease and small compactness to carry around especially for the gym and they do not fall out ! Just put in your ears and go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE me please.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite weight, amazing sound quality while maintaining noise canceling properties. Love them, use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using them for a few weeks now and I'm totally impressed. The sound quality is crisp and clear, and you don't feel them in your ear at all - it's like the music is coming out of your head. These are perfect for anyone who wants great sound quality and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An unexpected delightful experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose open ear buds work great for me. I don’t think they will work for everyone because they aren’t completely noise canceling. I love the look and ease of use. I’ve used pretty much every ear pod, bud or plug in ever invented, these are my favorite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like adding a soundtrack to your daily life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds! If you’re looking for something that will add a soundtrack to your daily life, this is it. You’ll still be able to hear everything around you while enjoying your favorite tunes. Perfect for hiking, biking, walking, onewheel, shopping, and just going through your daily activities. If you’re looking for something with noise canceling, this is not a product you should be looking at as it’s the complete opposite. My only complaints are the microphone is completely awful, in fact it’s unacceptably awful. Also, the charging case isn’t able to be charged wirelessly without a $49 additional purchase of a case protector to go over top. At this price point it should’ve come with a wireless charging case and a way better microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mailman approves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose out did themselves. The best fitting ear phones ever made. I’m super particular with headphones and these feel amazing. Sound quality is astonishing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EarPod Like No Other

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient,light and firm grip.Size belies its superior stereo sound quality. Totally devoid of “earload” associated with other EarPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. I like it as an alternative to my airpod pro. I like to take both of them when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I’m so happy to have and very good sound quality I’m very excited 5+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t Regret buying these!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best EarBuds I’ve ever had. I play full games of basketball with them in and they are so much more comfortable than any other earbuds I’ve ever had.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best open earbuds

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality open earbuds. Very good battery life and durability. Sound quality is great with the only issue being the still feature in immersion audio can every once in a blue moon go out momentarily, but this product is quite flawless

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You’re paying for the Bose name!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they fit the ear! Best buds for the fit! But not sound quality! The battery isn’t the best if you charge them together but only wear one and you let the other stay on its charger it’s a waste of your time! Because you should’ve just worn both! It’s not worth the cost! Cheaper models out there way better than this product!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi LeslieR, thank you for sharing your experience with your Bose Ultra Open Earbuds. We’re glad to hear you love the way they fit, but we’re truly sorry to learn that the sound quality and battery performance haven’t met your expectations.

      It’s common for one earbud to drain its battery more quickly while the other sits in the charging case because most earbuds designate a “primary” earbud. This primary bud manages the Bluetooth connection to your device and relays audio to the secondary bud, so it naturally consumes more power. If you’re only using one earbud while the other is docked, the active one continues working as the main connection point, which explains the uneven battery usage.

      We’d like to know more about the battery and sound performance issues you’re experiencing so we can help improve your listening experience. Please feel free to share additional details, and we’ll be happy to assist further. You can reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose open earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product beats my expectations. The sound quality is excellent. Although is not as loud as the in-ear ones but for something designed not to damage your ears, it’s perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work, they work great. I’ve had a few disconnecting issues, but nothing I couldn’t fix on my own. I don’t like that you have to use the Bose app to pair them. I can’t connect them to my kindle paperwhite. Other than that they are fantastic. Easy to put on, stay put, comfortable even with multiple piercings in each ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfy to wear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that, absolutely forget you're wearing them, that is how comfortable they are plus I have no issues laying on my pillow to watch videos, they do take a little getting used to putting on and finding the right spot or position but once you do wow

    I would recommend this to a friend
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