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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $329.99

Customer reviews

Rating 3.9 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers enjoy the excellent sound quality and large screen size of this 9" car multimedia player. The Android Auto and Apple CarPlay functionality are also frequently praised, along with the system's ease of use. However, some customers have noted challenges with the installation process and microphone quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 81 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Car audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boss is a awesome deal and the installer did a great job looks factory

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss 9inch stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my work van. Excellent stereo. Nothing but good things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss Audio bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality would highly recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very quality. I highly recommend to everyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Consider something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo but sadly only lasts 5-6 months before either problems come with wiring or the head unit itself. After hitting a large speedbump the power connection on the head unit itself bent out of place and would cause the stereo to turn on and off every minute or so. I would recommend saving up for a better stereo from a different brand. BOSS isnt exactly known for their "long-lasting" quality. Was really nice while it lasted!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Car Play with ease

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear display. The touch screen has a little delay. That is the only flaw I see so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected i did want some more customization but its there is nothing wrong with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little to fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little to fancy for me would rather just have a kenwood or something like that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a navigation system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great item I don't know what else to say really made my experience better in the car

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Last Long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a bit, but then completely started turning off and on randomly, then CarPlay wouldn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unit is great, Bestbuy install not so much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit itself is great. Bestbuy's installation is a completely different thing altogether though. My original scheduled appointment was cancelled without being notified. So I ended up wasting a day from work. My 2nd scheduled installation was just bad. My appointment was supposed to be a 2-4hr from 11am to 1-3pm. It was initially done at 7pm (they closed by 8pm). Upon inspection, the Android Auto couldn't start because the installer failed to install the truck's bake line/signal. So after waiting for another 30min for another customer's remote car starter install to get fixed, I finally convinced the installer all he need is to install the bake line because Android Auto will not finish setup without it. By 8pm, we were literally push out but at least AA will now finished setting up. Then in the parking lot, I realized that they didn't install the Backup/Reverse signal line and now, the backup camera will not auto switch. By then, the tech is long gone. So ended up having to schedule in another appointment at a location 45min away because my local BB no longer will service this unit. So I ended up spending another day off from work and driving almost 2 hrs just so that they can install the reverse signal line to finish the install almost a month later. [for what its worth, at least the tech at this 2nd location knew what he was doing] So if you want to have BB install this for you, make sure you pick a location that has a qualified tech who can do the install. Remember the unit's install labor is free but all the other accessories like hooking up the backup camera, etc you'll have to pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the calls sound distorted and echos a lot. At random times the radio will just shut off. But other then that it’s a good radio.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t purchase again.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps disconnecting from phone while driving , this is a problem since I'm mainly using it for directions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New car stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and geek squad install install worked out great. Love the customer service thanks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I do not want you to be disappointed like I was…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great for about 11 months. For the past month, the display powers on but remains black and does not respond. I have reset it everyday and nothing works. I have spent a lot of money on this for it to not even work for a full year. Really loved this audio system while it worked and I cannot afford to replace it again. There is no wiring issues as I have gotten it checked out. So I really have no idea why the screen would just remain black after powering on but I am guessing it’s not going to work anymore. I wish I could exchange it or get a refund but I’m guessing Best Buy do not allow that. I recommend staying away from purchasing this product as I do not want others to face the same disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this unit so much I purchased a second for my sons truck

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tried twice before giving up on BOSS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I purchased a BOSS Audio and had it installed. An hour later it quick working. The product was defective. I returned it and purchased another and the technicians swapped out the bad one and put in the new one. It worked fine until fifteen minutes later when the technician was showing me all the different functions and it quit working. Another defective product. I went with a different brand since BOSS, like many others, were having problems getting good chips and keeping their products available and working correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio is great and the quality is an understatement. Love it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So easy to handle with the big screen! Nice view with back up camera too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best radio ive had never had any problemes with it and it fit just right

    I would recommend this to a friend