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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 24 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers highly value the BotVac Battery Pack for its easy replacement process. Customers mentioned that the replacement side brushes are simple to install.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and does the job. Worked like the other filter that we got along with the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick to OME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No where like the original filter that came with Neato; very flimsy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Poo!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery kind of has me over a barrel. I have a Neato Robotic vacuum that uses this battery to operate. I run my vacuum 3 to 4 days a week. I received this battery on Jan. 6 2021. It quit working on February 28, 2021. At 50+ dollars a pop this is ridiculous! Also I ordered the first battery on December 18 2019. I ordered the next battery on August 5, 2020. The third battery was the Dec. 18, 2020 and now I'm about to order anther one....who's dummy, yep that's me. I love my vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that I had to buy such an expensive battery replacement after such a short time of owning my vacuum but at least This one had a better warranty.

    I would recommend this to a friend
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