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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 105 reviews

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69%
would recommend
to a friend

Customers are saying

Customers regard the sound quality of the Headphone True Wireless In-Ear Headphones as good. They also appreciate the long battery life and comfortable fit. However, some customers find the headphones uncomfortable to wear for extended periods, and a few wish the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 105 reviews
  • Rated 3 out of 5 stars

    Not comfortable for ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for the true wireless earbuds but it does not fit the ears well and it is a plastic look. So I returned and get other brands.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hi Franky, thanks for the review! We're really sorry to hear that you haven't found The PerfectFit. Be sure to let us know if there is anything in the future - We're more than happy to assist you :)

      Looking forward to welcoming you in the Bragi Family again.

      Cheers,
      Your Team Bragi Bragi

  • Rated 4 out of 5 stars

    Grate products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't listen to left bud without the right one. No big deal but odd.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hi,

      Thanks for the feedback! You can only use The Right Dash in a single-mode, as it's the main ''computer'' of the two separate devices.

      Let us know if there is anything else :)

      Make it a great day,
      Your Team Bragi Bragi

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit in my ears too well. The overall sound was good but need something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a couple of weeks and one of the earpieces quite working.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hi Edsel,

      Thanks for reaching out! Have you tried to resetting the device?

      We're sure that our Support Team can help you solving the issue. We would kindly ask you to reach us at [email protected] in order to receive the troubleshooting steps.

      Looking forward to hearing from you :)

      Your Team Bragi Bragi

  • Rated 1 out of 5 stars

    not worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very over priced product. There are some very good products from other companies. The sound quality sucks!

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello Ankit,

      Thank you for taking the time to write a review and sorry to hear you did not like the quality of The Headphone. We find that using the right fit tips and fit sleeves can make a big difference to the seal and quality of sound. If this is not right you will notice lower quality. Bragi

  • Rated 2 out of 5 stars

    Awful start up process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took way too many tries to get the product updated out of the box. Finally had to have the the chat bot send me a manual link to update the firmware. Does not always pair to the device. The only reason I have kept them is loading the songs to the device is painless. I wish I had known about the Iconx before purchasing, price is better.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hi, Thanks for the review! Glad to hear that you've been in contact with our Support Team :) Be sure that we're here to support you if you're having any questions in the future Chris!

      Cheers,
      Your Team Bragi Bragi

  • Rated 3 out of 5 stars

    Great True Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the headphones so far. I do not have any issues at this time.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks for the review! It's much appreciated.

      Let us know if you're having any issues, so our Support Team can help you solving it. Make it a great day.

      Cheers from Munich,
      Your Team Bragi Bragi

  • Rated 3 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless head phones my whole familia has a pair.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks for the awesome review. We're happy to hear that your family enjoys the Bragi Products. Be sure to let us know if there is anything else - We're more than happy to assist you :) Make it a great day. Your Team Bragi Bragi

  • Rated 3 out of 5 stars

    So So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a little static....So I will not recommend them!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get both buds to connect to bluetooth....

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello DeeDee,

      Thank you for taking the time to write a review but we are very sorry to hear you had issues connecting to Bluetooth, I am wondering if you had a chance to contact our support team on www.bragi.com where live chat is available or [email protected] They would be more than willing to help you connect your device. Hopefully you still have your Headphone so we can help you out! Bragi

  • Rated 5 out of 5 stars

    Luv hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for work when you need to be hands free and not worry about wires. I spent a lot of money on damaging head phones, now problem solved.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello Blee,

      Thank you very for this awesome 5 stars review! We really appreciate it and we are happy you are enjoying your The Headphone - Truly Wireless Earbuds from Bragi. Keep on rocking the world with those beats you love!

      Cheers from Munich,

      Your Team Bragi Bragi

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great entry to True Wireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge note: The photos for this product are incorrect. I have attached the correct photo. The Headphone features three buttons on the right earbud, the same ergonomic fit as The Dash (which is shown in the photo) and a carrying case. These can be used in stereo or mono which is great for phone conversations on the go. They have six hours of battery life which is much more than other True Wireless (average of three hours). They also have an ambient sound pass-through mode where the headphones amplify sounds around you while you listen to your tunes. This is a great feature because they isolate sound very well. This feature can be turned on and off. These do have a case but it does not charge the earbuds like some other True Wireless. Not a downside considering they have six hours of battery life. I love love love love love the ergonomic fit of these earbuds. They are the most unobtrusive I have ever worn. Important note: Especially if you have long hair, people may not realize you're on the phone when having a conversation and get very very strange looks. This is to be expected. Enjoy your inconspicuous earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EAR BUDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIKE I ALREADY SAID GREAT EAR BUDS , I GOT THEM FOR A FRIEND OF MINE IN Taiwan AND HE LOVES THEM AND CAN'T STOP TALKING ABOUT THEM

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice but totally difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them at a great price, but tried to use them and it was a total mess, buttons are a hassle to press and the feel and quality were not up to par, returned them to the store.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello,

      Thanks for the review! We're really sorry to hear that you've had some issues with The Headphone.

      We're hoping to welcome you in The Bragi Family again soon, and please don't hesitate to let us know if you have any questions!

      Make it a great day,
      Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bragi does the wireless earbuds with style and functionality. Design is cool and stays in your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for a while and I will say they are not bad for the price. Sound good enough

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks for the great 5-star review!

      We're truly thankful to hear that you like The Headphone.

      Keep on rocking them, and let is know if there is anything else :)

      Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Nice Ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my sister for a gift, and she really loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife’s birthday and they turned out great.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks for the review!

      We hope she liked the gift! :)

      Please don't hesitate to contact us if you're having any questions - We're more than happy to support :)

      Keep on rocking your True Wireless Earbuds!

      Cheers from Munich,
      Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Quality is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent. Sound is great. Blocks out other noises.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thank you very for this awesome 5 stars review! We really appreciate it and we are happy you are enjoying your The Headphone from Bragi. Keep on rocking the world! Do not forget to follow us on social media and stay tuned with our Newsletter. Cheers from Munich, Your Team Bragi Bragi

  • Rated 2 out of 5 stars

    Not durable for a physically active person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it a few times and dropped it a couple of times and one of the earpieces stopped working. Would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks for the review Edzel. We're sorry to hear that your unit has stopped working after dropping it. Let us know if there is anything else. We're more than happy to assist you. Your Team Bragi Bragi

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