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Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are pleased with the BrewSense 12-Cup Coffee Maker for its ease of use. Many users find it simple and straightforward to operate, making it a great choice for those who want a hassle-free coffee-making experience. Additionally, customers appreciate the coffee's taste and temperature, with some noting that it brews at a high temperature for a full-flavored cup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Pros mentioned:
    Coffee quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered 2/16/21 less than 2 months old and used just once a day, the lettering on 2 buttons (brew and set) have started to wear off the unit making it illegible. Very disappointed. Makes a great cup of coffee and looks nice on the counter. Since I was passed the return date, had to call the manufacturer who will replace my unit and hopefully this won’t reoccur. Waiting for my new coffeemaker to arrive.

    No, I would not recommend this to a friend
    • Brand response from Braun Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. BraunReplies

  • Rated 3 out of 5 stars

    No better than my last coffeee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features mentioned on the Braun website ie. brew strength selector, what the 1-4 cup selector actually does. The clock is mostly useless...dark on a dark background. The item pictured here does not match the item I purchased. Could the model # be specific to large (BestBuy) retailers?

    I would recommend this to a friend
    • Brand response from Braun Customer Care
      Posted .

      Hello,

      We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward. BraunReplies

  • Rated 4 out of 5 stars

    Very nice coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker has proven its self quite nice. I like the settings and the display is very easy to use. It is a good size, fairly compact and takes up a smaller space on our counter than the last one. The one down side is the fact there is no window to view how much water you have added. If you pour from the craft that’s great but when I want to make another bit to add to what is left I have to be creative in my measuring strategies.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have white cabinets, a white subway tile backsplash and stainless appliances. I prefer a white coffeemaker but dislike how the coffee lid and basket would become stained. Not this one! The lid and basket are grey, so no more unsightly staining. It looks really nice on my counters and the coffee tastes great too!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Back to Braun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dedicated to Braun coffee makers for years, but had recently had several Cuisinarts that I wasn't quite happy with. Just got this yesterday & I love it. Easy to program, excellent brew, looks great on the countertop. Very nice coffeemaker.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Over priced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. Very quick, very easy to set up. Appearance is great. Only problem is the clock. You can’t see it. You pay for electronics, and don’t get a clock you can see. Why have one? Thank you

    No, I would not recommend this to a friend
    • Brand response from Braun Customer Care
      Posted .

      Hello, we are sorry to hear you were not fully satisfied with our coffee maker and to hear you are having trouble viewing the clock is disappointing. Your satisfaction will always be our top priority so please feel free to give us a call at 1-888-977-3578 Mon-Fri between the hours of 9:00 am-5:00 pm est. and one of our friendly associates will be happy to assist you with your unit. Thank you. BraunReplies

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brawn-Brew Sense 12 cup Coffee Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple to operate but has modern looks. Recommend buying paper filters which didn't come with the coffee maker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is overpriced but I had a gift card so I bought it. It’s began rusting in the bottom almost immediately and has rust flaking off it. It is over complicated to change the time or auto brew time

    No, I would not recommend this to a friend
    • Brand response from Braun Customer Care
      Posted .

      Hello, we are very sorry to learn about your experience with our Coffee Maker, and to hear your unit is rusting is disappointing. Your satisfaction will always be our top priority, so please feel free to give us a call at 1-888-977-3578 Monday-Friday between the hours of 9:00 am-8:00 pm, EST and one of our friendly associates will be happy to assist you. Thank you. BraunReplies

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brews great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Brews at high temperature to make full flavored coffee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I had a similar model which lasted for years. I like its dependability and construction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Braun 12 Cup Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use which is especially useful given I am a simpleton! Buy with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tasting, great features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting tired of the constant cleanup from a French Press and Cold Brew kit and decided to go back to basics. This has been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 4 out of 5 stars

    A good coffee maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good coffee maker, Not much to say. I don't use the timer but for an auto drip coffee maker it looks great and makes good coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Workign and reliable coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make your morning real GOOD MORNING Easy to work, light, and reliable in feature, simple not so sophisticated. enough volume very good price

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Braun Coffeemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brews a perfect cup of coffee. Nice to have options for the auto shutoff longer than 2 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what we were looking for. Timer feature is awesome. Makes a great pot of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, compact, easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, compact. Good coffee maker with a small footprint. Reusable filter, so no need to search for the correct size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this Braun coffee maker. It was easy to setup. I like the way I can pick the strength and the temp on it.

    I would recommend this to a friend
    • Brand response from Braun Customer Care
      Posted .

      Hello, we hope you continue to be fully satisfied with our Braun BrewSense Coffee Maker. Thank you. BraunReplies

  • Rated 5 out of 5 stars

    Braun coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical of any coffee maker. Warmer plate does have 3 settings Can brew regular or strong flavor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as expected. Now it is going be a matter of how long it will last.

    I would recommend this to a friend
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