Customers are pleased with the BrewSense 12-Cup Coffee Maker for its ease of use. Many users find it simple and straightforward to operate, making it a great choice for those who want a hassle-free coffee-making experience. Additionally, customers appreciate the coffee's taste and temperature, with some noting that it brews at a high temperature for a full-flavored cup.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
Pros mentioned:
Coffee quality
Rated 1 out of 5 stars
Disappointed
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered 2/16/21 less than 2 months old and used just once a day, the lettering on 2 buttons (brew and set) have started to wear off the unit making it illegible. Very disappointed. Makes a great cup of coffee and looks nice on the counter. Since I was passed the return date, had to call the manufacturer who will replace my unit and hopefully this won’t reoccur. Waiting for my new coffeemaker to arrive.
This review is from Braun - BrewSense 12-Cup Coffee Maker - Stainless Steel
No, I would not recommend this to a friend
Brand response from Braun Customer Care
Posted .
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 3 out of 5 stars
No better than my last coffeee maker
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Features mentioned on the Braun website ie. brew strength selector, what the 1-4 cup selector actually does. The clock is mostly useless...dark on a dark background. The item pictured here does not match the item I purchased. Could the model # be specific to large (BestBuy) retailers?
I would recommend this to a friend
Brand response from Braun Customer Care
Posted .
Hello,
We’re truly sorry to hear about your experience with our product and understand your frustration. This is certainly not the experience we strive to provide our customers, and we regret that we were unable to meet your expectations. We take all feedback seriously and are committed to improving our products and services. Thank you for sharing your thoughts, and we will work to ensure better experiences moving forward.
Rated 4 out of 5 stars
Very nice coffee maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This coffee maker has proven its self quite nice. I like the settings and the display is very easy to use. It is a good size, fairly compact and takes up a smaller space on our counter than the last one. The one down side is the fact there is no window to view how much water you have added. If you pour from the craft that’s great but when I want to make another bit to add to what is left I have to be creative in my measuring strategies.
This review is from Braun - BrewSense 12-Cup Coffee Maker - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Nice Coffee Maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have white cabinets, a white subway tile backsplash and stainless appliances. I prefer a white coffeemaker but dislike how the coffee lid and basket would become stained. Not this one! The lid and basket are grey, so no more unsightly staining. It looks really nice on my counters and the coffee tastes great too!
I would recommend this to a friend
Pros mentioned:
Coffee quality, Design
Rated 5 out of 5 stars
Back to Braun
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was dedicated to Braun coffee makers for years, but had recently had several Cuisinarts that I wasn't quite happy with. Just got this yesterday & I love it. Easy to program, excellent brew, looks great on the countertop. Very nice coffeemaker.
I would recommend this to a friend
Pros mentioned:
Design
Rated 3 out of 5 stars
Over priced.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent coffee maker. Very quick, very easy to set up. Appearance is great. Only problem is the clock. You can’t see it. You pay for electronics, and don’t get a clock you can see. Why have one? Thank you
No, I would not recommend this to a friend
Brand response from Braun Customer Care
Posted .
Hello, we are sorry to hear you were not fully satisfied with our coffee maker and to hear you are having trouble viewing the clock is disappointing. Your satisfaction will always be our top priority so please feel free to give us a call at 1-888-977-3578 Mon-Fri between the hours of 9:00 am-5:00 pm est. and one of our friendly associates will be happy to assist you with your unit. Thank you.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Brawn-Brew Sense 12 cup Coffee Maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's simple to operate but has modern looks. Recommend buying paper filters which didn't come with the coffee maker.
I would recommend this to a friend
Rated 1 out of 5 stars
Don’t buy this
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This coffee maker is overpriced but I had a gift card so I bought it. It’s began rusting in the bottom almost immediately and has rust flaking off it. It is over complicated to change the time or auto brew time
No, I would not recommend this to a friend
Brand response from Braun Customer Care
Posted .
Hello, we are very sorry to learn about your experience with our Coffee Maker, and to hear your unit is rusting is disappointing. Your satisfaction will always be our top priority, so please feel free to give us a call at 1-888-977-3578 Monday-Friday between the hours of 9:00 am-8:00 pm, EST and one of our friendly associates will be happy to assist you. Thank you.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Brews great coffee
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Brews at high temperature to make full flavored coffee.
I would recommend this to a friend
Rated 4 out of 5 stars
Does the job
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine. I had a similar model which lasted for years. I like its dependability and construction.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Braun 12 Cup Coffee Maker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to use which is especially useful given I am a simpleton! Buy with confidence.
I would recommend this to a friend
Rated 5 out of 5 stars
Great tasting, great features
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was getting tired of the constant cleanup from a French Press and Cold Brew kit and decided to go back to basics. This has been great so far!
I would recommend this to a friend
Pros mentioned:
Coffee quality, Design
Rated 4 out of 5 stars
A good coffee maker
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A good coffee maker, Not much to say. I don't use the timer but for an auto drip coffee maker it looks great and makes good coffee.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Workign and reliable coffee maker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Make your morning real GOOD MORNING
Easy to work, light, and reliable in feature, simple not so sophisticated. enough volume very good price
I would recommend this to a friend
Pros mentioned:
Coffee quality
Rated 5 out of 5 stars
Braun Coffeemaker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brews a perfect cup of coffee. Nice to have options for the auto shutoff longer than 2 hours.
This review is from Braun - BrewSense 12-Cup Coffee Maker - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Coffee quality
Rated 5 out of 5 stars
AWESOME
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
exactly what we were looking for.
Timer feature is awesome.
Makes a great pot of coffee.
This review is from Braun - BrewSense 12-Cup Coffee Maker - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Simple, compact, easy to use.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple, compact. Good coffee maker with a small footprint. Reusable filter, so no need to search for the correct size.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great coffee maker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love this Braun coffee maker. It was easy to setup. I like the way I can pick the strength and the temp on it.
This review is from Braun - BrewSense 12-Cup Coffee Maker - Stainless Steel
I would recommend this to a friend
Brand response from Braun Customer Care
Posted .
Hello, we hope you continue to be fully satisfied with our Braun BrewSense Coffee Maker. Thank you.
Rated 5 out of 5 stars
Braun coffee maker
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Typical of any coffee maker.
Warmer plate does have 3 settings
Can brew regular or strong flavor
This review is from Braun - BrewSense 12-Cup Coffee Maker - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Looks and works great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent as expected. Now it is going be a matter of how long it will last.