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Rated 5 out of 5 stars
Lots to Learn
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this machine, but continue to have issues with the espresso extraction being too low no matter the ground size.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product itself is fine but there are some missing parts, specifically the cleaning accessories are missing even though the manual and the box show these are included. I called Breville customer service, the rep is extremely rude and telling me I can only get two of the size missing parts. I told I need to speak to her supervisor and I have not received a call back. The Breville rep is obviously in India and has heavy accent and bad phone connection. First she told me my box doesn’t include the cleaning accessories because I bought a displayed item from Bestbuy. When I told her my item was actually shipped from bestbuy’s warehouse not displayed item, she replied “if you say so.” The Breville rep is incompetent and extremely rude. Why can’t an American company actually hire someone in America and can speak English? She didn’t even know where Colorado is, and told me my mailing address is not in her system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I looked at several machines and read countless reviews before deciding on this. This pulls consistent shots and the steaming wand works great. Cleaning and maintenance is easy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My first Breville espresso machine lasted more than 15 years. This ine is an upgrade with the built in grinder. It takes a few tries to get the right grind and pressure, but it is well worth the price! Hopefully this machine lasts just as long.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great espresso maker with a lot of features. You can fine tune the grind and amount dispensed. The steam wand has very good power and temp making great foam a breeze.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a very decent espresso machine. I have a problem with the size of the trace, coffee gets everywhere after grinding.
It is just very expensive espresso machine- which I hope is good quality.