Deals Worth GiftingShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens tomorrow at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the DCP-L2640DW Wireless Black-and-White 3-in-1 Laser Printer very favorably, frequently praising its print quality, ease of use, and overall performance. Many appreciate the printer's connectivity options and straightforward setup process. While some find the printer larger than expected, the positive feedback on its functionality significantly outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 186 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A workhorse! Second one. Last one lasted 10 years!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer! Great Quality! Very reliable and easy to use! I only buy this brand of printer - Brother and it has never let me down. Purchased as a replacement for an older version of this same printer - which I have been using since 2016 and it is still going strong. Only reason I purchased a second is that new mac laptop operating system would not talk to the older Brother driver. I could not be more pleased with this printer. Highly recommend to anyone looking for a reliable printer/scanner that is cost effective on ink. Brother all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer for being: Fast, easy to setup, no noise, toner printer(doesnt dry out when i dont use it frequently)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Brother laser printer - same model. The first one lasted me almost 10 years until the drum needed replacing. Still worked but I decided to just get a new one instead of replacing the drum. Working well and as it should. Hope it lasts 10 years like the last one - we'll see!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality; easy to install and use very small footprint

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this printer when our 7 year old printer died. The print quality is great. Setup with WiFi was a breeze!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product (but selective device)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work with my PC (the device that I mainly use) Instead, it works well with my phone and my daughter's laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Happy Brother Printer. Happy Family.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned my first brother printer from Best Buy. Connected via a cable. I purchased my first wireless brother printer, and it works great! My whole family is connected, and we can all print from one printer now! Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother scanner/printer with Wi-Fi capability

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laser printer. Wireless Internet, makes it accessible from anywhere in the house. Good quality scanner, great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Little printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product it was everything we were looking for and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried other brands until we bought the first Brother printer 7 years ago. It was the best brand so therefore we bought another one. It is reliable and the toner is pretty affordable compared to other brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use.So many step to do for print or comnect.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother DCPL2640DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/DCPL2640DW Brother

  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Reliable

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brother DCP L2640DW is a simple but quality B&W laser printer that will be trust worthy in any home or business. While it is a multi functional printer it is a good size. Not too large or small and it’s actually compact compared to many other laser multi functional printers. Cons that would make think before purchasing this printer. -a small user screen although you don’t use it often when you use it you want it to be simple while this is simple it’s too simple and you have to go looking through the settings in order to find what you want because you can only see one thing at a time. A 3 inch colored screen would have been perfect. -all printers now have Wi-Fi. I’m not sure why this has a Wi-Fi button rather it just being exciting that you could turn off within the screen if need be. However, well the button is not a big deal it is large, very bright and green. Eliminating this button would’ve allowed more room on the panel and could’ve accommodated that larger screen that I was discussing. Pros of why I would buy this printer. -Brother always offers affordable and reliable ink. -this printer is quiet and just seems to be well built and reliable. I would expect nothing less than years of use without troublesome. -The features that you need all wrapped up in a printer. Print what you need and you need it at speed. 36 pages per minute. -Multi page scanning. -250 page capacity to load up half a pack of paper. All in all a great printer for reliability and home to business use. I recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quick, quiet duplex BW laser printer - scanner

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother laser printer is fast and relatively quiet while printing or scanning. I like the fact that it interfaced easilyy with my scanner program and file manager. Just go to Brother's website to download the printer and scanner driver package. It installed eaily from my surfcae pro laptop and my Dell work laptop. It can also be added as a printer scanner thru the control panel. Brother give a free Paperport version 14 scanner program. It does a great job of scanning in different modes, tif, pdf, jpg, etc. I bought the full current version which provided even better options. Scanning duplex pages is smooth and simple thanks to the built in auto feeder. I had no problem scanning a stack of 17 pages. I'm sure it can handle more. The scanned pages came out clear and pages fairly straight. No stray lines or dots. My iPads (I have a few versions), Surface Pro PC, motorola stylus cell phone, iOS 13 cell all printed as expected with little to no problems. They were all on my home network (6-G). You have the option to use your wireless WI-FI or cable network as well as USB cable. Set up went easiest from my iPad via the Brother app. You can specify the network name and password via the printers display and keybaord if you want to go old school. All in all the toner cartridge produces great graphics and text, Brother includes a few months free if you sign up for their toner mail program. If you use this in a work environment or have a heavier than normal home use, its a very economical option. Plus the machine knows when its running low and can be set to replenish you toner automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect low cost laser printer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned printers of almost every brand, at home and in my offices throughout the years. I don't remember if I ever had a Brother printer that was inkjet, although I've owned inkjet's made by all the other major name brands. The past Brother laser printers has all worked flawlessly and have lasted me many years so I expect this particular unit to be no different. I got this particular model because I didn't need all the functions that some of the other ones have. This unit is mainly for my kids use and it's mainly school work. Copy or print is what we mostly do at home but this unit is also capable of scanning. The wife use that function every so often but I use a different machine for scanning. The prints that comes out of this machines has been fast and clear. Taking the unit out of the box the unit is slightly larger than most inkjet printers. Please keep that in mind when purchasing this printer to make sure you have the space. This unit was larger than the unit it was replacing so I had to find another location for it. Set up took under 5 minutes. I think it took longer to remove all the tape and protective covering on the printer LOL. After placing the printer where I wanted, I took the toner out and inserted into the printer. Downloaded the app and then plugged in the unit. Turned it on and press the "wifi" button for 2 seconds and the app found the printer. Follow the instructions and within minutes the printer was working. I went to my laptop and it quickly found the new printer, and within a minute, I was able to print from my computer. Super easy. And I think why this is the perfect, simple printer. Easy to set up, crisp clear and fast printing. And, at a great price for a laser printer. And if it's like any of my other older Brother printers, it's gonna last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great 3-in-1 laser printer, scanner and copier.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother - DCP-L2640DW Wireless Black-and-White 3-in-1 Laser Printer is a great 3-in-1 laser printer, scanner, and copier. The setup was simple, and I had no problems at all setting up the device and the software. Once installed the rest was great as well. As far as the operation of the device goes, it works very well. Although it has a moderate footprint, it’s not bad for doing all that it does. First of all it’s pretty fast at printing, scanning, and copying. The automatic document feeder is fantastic. It holds 50 pages, and they can be double sided. The printer prints double sided as well. The paper tray holds 250 sheets of paper. It takes letter size and legal size paper. You can also scan and print on a variety of envelopes. This is a wireless device, or you can use a USB cable to connect to your computer. You can print from your phone or tablet as well. This is not a fax machine. The software does a variety of things, and the settings are self explanatory, so they are easy to follow. This is a great laser printer, scanner and copier for home, home business, small business, and even students.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 4 out of 5 stars

    Worth what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer, works very well over wifi and wired connection. Scan and copy feature is super nice. Minor issue when scanning, the boarder of the paper gets cut off. Outside of this, for the price the printer works great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Beast of a Printer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in the market for a printer for a small office then look no further. This Brother printer DCP-L2640DW is a beast at productivity when it matters most. It come well packaged and was very simple to pull out and situate where I wanted it to go. Keep in mind this is a bigger than your normal home style printer, so it needs some space. Once I got it setup I followed the instruction manual and was connected to WiFi and I ever hard lined it in. It does come with dual band wireless which helped the range for printing from my laptop across the office. This is nice as can be placed in a central location and everyone can connect to it. Testing it out I wanted to put it through its paces, and how else then to print large documents! I print in black and white for legal reason so this printer was perfect for that workload. I printed to large documents totaling 64 pages. I timed it and it took from the moment I sent to print 2 mins and 4 seconds. That was pretty impressive to me as zero errors, zero smudging and smears. Everything was crisp and clear. I tried some duplex printing and the outcome was the same it did take a little longer as expect but no issues. The scanner function was nice as it allowed me to choose my device I was scanning the pdf document to. The Copy function looked amazing and didn’t loose and detail in the paper I was copying. Overall the Brother printer performs very well with deep dark black thanks to its toner. If you are a high volume printer snag the XL toner cartridge will be worth it. I can’t express how amazing this printer is and is now the workhorse of the office!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Print quality

    Rated 5 out of 5 stars

    Totally satisfied!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest setup I have ever had for printer/scanner. Took under 5 minutes and I was able to use all of the functions !! Great print and copy quality. Highly recommend you check it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality, Setup

    Rated 5 out of 5 stars

    Worth the Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and has been reliably efficient since. I've already used it to print 1,000 pages, and I've seen no decline in quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Efficient Multifunction Printer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother DCP-L264DW Monochrome Laser Printer is a multipfunction laser printer that fits my home office needs. The printer, copier and scanner functions make it a versitile choice for those looking for a all-in-one solution. The price is decent as well for a laser printer. However, if you like a quiet machine - this might not be the machine for you. It was very easy to set up tight out of the box. The printing and copy speed is decent. It prints up to 36 pages per minute. It handles two sided copies with ease, providing crisp and clear prints. However one downsde to this printer for me is the noise level. It tends to be quite loud during the printing and copying processes. It's not as obnoxious as a inkjet printer - but it definitly could be quieter. You will find that you have to download an app to use the scan function on your PC. Once downloaded, it is easy to use. It also has a free app that you can download to your phone to print wirelessly from your phone. The toner cartridge that comes with the printer says it should yiedl about 700 pages. I checked the the price online for replacements and it is aout $50 for the standard 1,200 page toner and $80 for the XL toner yielding 3,000 pages. All in all, this is a good laser printer for a good price.

    I would recommend this to a friend
Sponsored