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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 175 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the DCP-L2640DW Wireless Black-and-White 3-in-1 Laser Printer very favorably, frequently praising its print quality, ease of use, and overall performance. Many appreciate the printer's connectivity options and straightforward setup process. While some find the printer larger than expected, the positive feedback on its functionality significantly outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 175 reviews
  • Pros mentioned:
    Connectivity, Overall performance, Print quality

    Rated 5 out of 5 stars

    A++ Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Printer, very nice love to look and how it prints , plus able to connect it Via wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Great Printer for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Lots of features. Will print on both sides with the flip of a switch when you select the printer. Solid Construction. Great support from Brother if you need it. Prints 36 pages per minute, a lot faster than my previous HP printer. Paper tray holds 250 sheets. Great print, at $199.99.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    Brother DCP-L2460DW Monochrome Laser Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother makes great printers that last forever. This one proved to be a pain to connect and install on my Windows laptop via WiFi and even more of a pain to install on my wife's Chromebook. Once installed its a great printer, copier, scanner and is very fast printing.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    Exceptional printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a dream. Easy and consistent connectivity. Great scanning. Great printing, fast and affordable. No paper jams so far. I had a brother prior to my last HP, and the whole time I had the HP I was counting the days until it failed so I could get another Brother. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great New Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far - about 3 weeks - i have thoroughly enjoyed using this printer. It prints quietly, quickly, and with crisp black result. Am still in a learning curve as this replaces a nearly 15 year-old injet printer; but am really thrilled at having a laser printer at so reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for about a month now and it's been working pretty well so far. Pros: - I've printed maybe 100 or so pages since purchasing it and it has been able to print all my pages cleanly without any paper jams or toner issues. - The ADF scanner works well and has been able to scan multiple pages at a time without issues. - The PDF resolution of the documents I've scanned have all been sharp and clear which I really appreciate. Cons: - Not too big of a deal but sometimes the black and white images I've printed come out slightly darker than I'd like. Overall, I think this printer is a good purchase and I would recommend it to anyone looking for a black & white printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Buy is my first stop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 12 years my Canon all in one printer finally quit printing. It wasn't worth the cost of repair so I began the stressful search for a suitable replacement in my price range. I sellled on two models so next came the selection of a reliable vendor. I decided on Best Buy for a couple of reasons: They had a good customer rating and they had the geek squad incase anything did go wrong. .When I checked availability they had both models and the store servive was kind enough to go over the differences. I chose the Brother model and also got the 5 year service contract for $35. So far the printer is working great and I hope it will for the next 8-10 years. Best Buy also stocks the replacement toner for the same price as the online suppliers including Brother. Ive bought several other products over the years at this branch abd have never had a complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Expect some frustration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so meh. Prints good enough. It does occasionally pull extra paper.... And the scanning bed is a little confusing as far as even if you line things up with the marks... As in it should be in the safe area but somehow isn't... And when it comes to the wireless, though I've read all kinds of horror stories... It definitely, even when I turn off sleep and all of that it likes to have issues connecting to my phone sometimes, Even after waking it up manually... phone is updated Android for reference. So expect some frustration. I bought it because I needed to scan some documents, make a few copies, and it did that.... I also scanned my ID front and back on the one piece of paper, that was neat... That was where the alignment marks and not getting the complete thing started... And who's followed up by manually scanning a document with similar issues. Yes I read the manual, yes I went online and made sure it was updated, which my printer did do an update. But it did make perfect copies using the auto feeder at the top, which was another reason I bought it! And I did not overfill the paper tray, and adjusted all the holding tabs, but several times I've got extra paper, like the extra periods in this review. ;⁠-⁠)

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother DCPL2640DW. We appreciate your feedback. I’m sorry to hear that you are having a few issues with the Brother DCPL2640DW.  I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/DCPL2640DW Brother

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent printer. Setup was relatively easy but it did take a few tries before I succeeded. It was priced comparable with other models but I went with the Brother because of the high ratings by Consumer Reports. I chose Best Buy because they always provide excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good value printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as a prionter should. Many options for such a compact machine. ink lasts and its easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great all-in-one laser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device that focuses on what an all in one should do instead of jazzy screens. It prints well, was easy to setup, and quickly connected to WiFi. It is a little noisier when printing, when but not terrible. It’s perfect for my occasional printing at home without having to worry about expensive ink cartridges drying out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A true work horse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp printing every page. Easy to set up and for sure will last me for years. My last printer was a brother as well, and it lasted me 10 years and tens of thousands of printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality printer & easy to operate. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever owned entire my life. Fast printing, easy to setup, quality prints, no headaches, no need to worry for ink overuse, no issues..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Brother DCP-L2640DW Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Canon inkjet printer with this faster Brother 3-in-1 Laser printer. I was so tired of the inkjet's printer heads getting clogged, having to add ink, dealing with old ink, and then the slowness. Installation was really easy with online directions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions. The prints come out nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Copies great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job; easy to use. Print quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is working great. Just like the sales person said it would. I am very happy with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother Black and White Printer and copies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice printer, and it was easy to install. I'm not the most tech-savvy person by far, and I had this thing up and running in under an hour. So far it's done everything I expected it to do, without printer drama.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a few weeks. It was easy to set up and so far has been working great. I have both Windows and Linux PC's and both have been able to find the printer and print to it no problem.

    I would recommend this to a friend
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