Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 45 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers regard the DR420 Imaging Drum Unit positively for its affordability and longevity. They appreciate the reasonable pricing of the product and find that it lasts for a long time, providing good value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 3 out of 5 stars

    FAX MACHINES NEED TO BE OBSOLETE.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that a fax machine needs a drum in order to add a new ink cartridge. This Brothers co. Just wants my money. On a positive note it works for a long time. But this is expensive

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, Oh no! That's not what we like to hear. You can continue to print with the replace drum unit message until the drum unit message says drum stops, then replace the drum unit to continue to print. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support Brother

  • Rated 3 out of 5 stars

    Only replacement for our printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drum works fine. Staff at store were very helpful and prompt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not work properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good, does not work properly............................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    OEM Works Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price per page. This unit drops right in and works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Toner cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great in my Brother printer. I print a combination of print and graphics, so I only get about 1500 pages from one cartridge, not the 2100 they indicate in their review. I've had no problems with them.

    I would recommend this to a friend
Sponsored