Customers frequently mention the ease of use, excellent scan quality, and compact size as significant advantages of the DS-620 Mobile Color Page Scanner. Many also appreciate its lightweight design and affordable price. However, some users find the software somewhat challenging to use, and a few have experienced compatibility issues. The placement of the USB port has also received some negative feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 509 reviews
Pros mentioned:
Scan quality
Rated 5 out of 5 stars
Unexpectedly good performance!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a very good Canon flat bed scanner, but in order to scan a multipage document on European-sized paper the bed was too short. Since the condition of the bound book the document was in required that I cut out the pages to scan separately it occurred to me that a sheetfed scanner might work, but I was worried about the quality of this scanner for the price. One gets what one pays for, but it turned out that this scanner did the job like a champ! It was good that the scanner comes with a transparent carrier because the paper I needed to scan was rather delicate. Of course the carrier is not required to scan things.
This scanner is a valuable addition to my home office! To say that I am pleased with this its performance is to understate it.
I would recommend this to a friend
Rated 2 out of 5 stars
Great Product & Big Disappointment
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
1. Light & Mobile
2. Relatively decent price for a mobile scanner that does its job (if it lasts)
3. Decent DPI for B&W paperwork, works great for backing up your documents
Cons:
1. Overpriced Fragile/Cheaply Made USB Cable
2. Poor service support & customer experience.
3. Quality is not the best for color images or detailed scans.
4. Saturation is a bit funny.
Main complaint is that the USB cable breaks within 6-7 weeks of usage, warranty is only 90 days for "accessories" so I ended up not getting covered because I was too busy to call until then. I asked for an extension but they weren't flexible, and offered me to buy their cable on their website which is $17.38. OVERPRICED CABLE!
No, I would not recommend this to a friend
Brand response from Brother
Posted .
Hi, We are glad to hear the machine is great regarding light weight, price and DPI. However, the USB cable, poor print quality and your customer service experience were a disappointment. I'd like to help. The scanner has a Micro USB port and a USB 2.0 Type A/B cable can be used. We recommend a cable that is no longer then 4 feet. Follow the steps in the link below to improve the print quality. https://help.brother-usa.com/app/answers/detail/a_id/72903?R3ModelID=DS620
Brother strives to provide quality products and service to our customers.
Pros mentioned:
Ease of use, Scan quality, Size
Rated 5 out of 5 stars
Perfect for limited space
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer desk at work has no extra space for a scanner so I needed a scanner that was small, provided a clear copy and easy to use. This scanner is better than I ever expected! Based on some of the reviews I had read I was expecting a slower scan time but it's fast and easy to use. Much better than the HP all in one I have at home. It's pretty much plug and play. The initial set up was a bit confusing since the instructions in the users manual showed a different picture than what came up on the CD. I just clicked on the first topic and clicked play and installation started right up. Due to it's small size I am able to store it when not in use. My documents are now easily scanned into an electronic format and so clear you would think they had been copied instead of scanned. The price was right and cheaper than some of the discount software sites. The IT guy at work was even impressed!
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan quality
Cons mentioned:
Software
Rated 5 out of 5 stars
Great little scanner!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am trying to go paperless, or at least have less paper so I looked at many different scanners. While the full size document scanners are great, they're also very expensive and out of my range right now. This mobile scanner solved my problem. It's portable and great for scanning receipts on the go, small on your desk, fast and clear. It's so simple to use too. My only complaint would be that the included software is a bit clunky and cumbersome to use. It works well though.
Overall, this is my best purchase of the year!
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan quality, Size
Rated 4 out of 5 stars
Great scanner for travelers
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is easy to install (doesn't require a charger) and it scans fast! Perfect to carry on; it is small device and light weight.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan quality, Size
Rated 5 out of 5 stars
Compact and Fast
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a portable solution for my Surface to scan my artwork and this Brother is perfect. The 3rd Party software that is bundled with it is amazing. Nuance PaperPort 12 is an extremely high quality program for organization and arrives with a PDF reader. The business card feature automatically captures key information from the card and places it in the needed fields in the software, too. I scan Letter and Legal size hand drawn images for archive and post production and the transfer quality is great. I recommend this product for size, speed and ease of use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Cons mentioned:
Usb port placement
Rated 4 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the portability of the product. The software works great. I am using it to scan really old family photos, and it is fast, easy and accurate. It allows me to fix some flaws, too. The only thing I don't like is the placement of the usb port. it's kind if awkward sonetimes
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan quality, Speed
Rated 5 out of 5 stars
I have scanned a bunch of stuff with no problems.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a pile of receipts and other documents of various sizes and I needed a system for storing them, and then organizing them so that I could find them when I needed them. This little scanner did the trick. It's fast, user friendly, and the quality of the scans - even photos - is pretty good.
I would recommend this to a friend
Pros mentioned:
Scan quality, Speed
Rated 5 out of 5 stars
super small, fast & high quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This little device create great scans of just about anything, photo and text documents. Light weight and small enough to carry on business trips or anywhere. It's pretty fast too, although you do have to load 1 paper at a time.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Size
Rated 5 out of 5 stars
great scanner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the size, price. Works great. I scan all my receipts, just slide them in, one after another. Love it!
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Size
Rated 4 out of 5 stars
Versatile small scanner at a good price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Scans both long documents and cards, which some other scanners of the same size & price point don't do. Some users might not like having 4 different operations to download drivers for, but if you like things modular, this can be a useful 'fail-safe.' The 'towing sheet' for guiding small cards & documents through the scanner is unusual but ingenious; replaces taping items head-to-tail to consolidate multiple pay records into a single document. The DS-620 fits better in my laptop case than other bulkier portable scanners. Brother has been a brand with a reputation for durability. Some longer documents, e.g., Social Security award letters, may stick partway if they are cut, wrinkled or soiled; the 'towing sheet' could counteract this problem.
Overall, not as simple as some scanners in its class, but more versatile; good brand at a very good price (bought on special sale at Best Buy).
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan quality, Size
Rated 5 out of 5 stars
Great little portable scanner!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little skeptical that this small, USB powered scanner could really deliver QUALITY scans quickly, but it really does! It is super small, very light weight and easy to set up. You do have to make sure you are IN the program you want to scan into before scanning with the one-button scanning. It is a quick, easy to use and highly efficient scanner! I am impressed!
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Very good scanner for low volume tasks.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The scanner is compact and very simple. It has worked reliably to scan each of the documents I have needed to store electronically for transmission via email. Since it is a single hand-feed scanner, it works well for my low volume requirements. It is light weight and very easy to transport, making it very convenient to use. where ever I need it.
I would recommend this to a friend
Pros mentioned:
Price, Size
Rated 5 out of 5 stars
GREAT SCANNER
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this one in the office and all my customers like it, they say they never seen one like this where did i buy it? how much is it? it is so light and i use it as a scanner and a copier. it is so convenient that i don't even need to get out of my chair to go make a copy its right on top of my desk sometimes inside my drawer. It's cute, light, and good price. I even scan Driver license, it saves in color and black in white.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan quality, Size
Rated 5 out of 5 stars
DS mobile Scanner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Small and compact. Scans great. Nice to have on the move. Very easy to use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan quality
Rated 5 out of 5 stars
Very easy to use scanner.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best gadget for 2014. Easy installation. Product specs as specified. Great to scan receipts, business card, photos and letter size paper.
I would recommend this to a friend
Pros mentioned:
Scan quality, Size
Rated 5 out of 5 stars
Great Scanner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great small scanner. Plugs in and is usb powered. Light software package. Scans quickly and well.
The only gripe is if you insert the page at a slight angle it will sometimes jam. Most times it auto feeds correctly.
I would recommend this to a friend
Pros mentioned:
Scan quality, Size
Cons mentioned:
Compatibility
Rated 4 out of 5 stars
Not compatible with Apple
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the scanner for use with my Mac Pro laptop. The Best Buy employee told me it was compatible but I discovered it was not when I tried to install the drivers and software. Fortunately I also own a Windows based PC. The scanner works great utilizing Windows. It scan quickly and the images are crisp. Just wish it worked with Apple OS. So if you are a Windows user I re omens buying this scanner. It is compact and efficient. Great for traveling or just using at home or in the office.
I would recommend this to a friend
Pros mentioned:
Scan quality, Size
Cons mentioned:
Software
Rated 4 out of 5 stars
Portable scanner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scanner works admirably. It seems you have to use the brother software for it, and scanning multiple page PDFs isn't as easy as I expected. You have to load each page in individually, it can't handle a small stack and pulling from the top. You also have to select multi-page PDF in the software or else it will scan everything as a single page file.
Image quality is OK, speed is good, space taken up is very good.
I would recommend this to a friend
Pros mentioned:
Ease of use, Scan quality
Rated 5 out of 5 stars
Perfect scanner for genealogy projeect
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, simply scans, saves on computer easily, no jamming. I love it!