The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 124 reviews
Rated 5 out of 5 stars
Buying like toyota of printers.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, reliable than printers out there. I’ve had many but this one is really great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer is good. Miss the moving screen from its predecessor, the 3270. Everything works well so far. For some reason, took extra time to set up on network. I’m not a computer geek, but usually do okay with adding to my network. This one was a bit troublesome.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best! Way better than HP printers. So far no complaints. It has been over 10 months since purchased. It is still functioning as it should. This is highly recommended.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have spent many hours over many days trying to get this printer to print. After jumping to many different places in order to get full and understandable instructions regarding the printer error message DRUM ! - Having followed the instructions several times I am now just going to return this printer. Also, while looking at other of Brother's documentation I saw that there is a lot of maintenance and clean up expected from the owner of the PC. I just want a printer to handle 99% of these tasks. GOOD BYE to this printer. Very disappointed.
Thanks for taking the time to review your experience with the Brother HLL3280CDW. We appreciate your feedback. I understand you are planning to return the Brother HLL3280CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/HLL3280CDW
Rated 5 out of 5 stars
Printer
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new printer and took a chance on this. I don’t print much but this has met my needs. No issues so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall rating for both response from brother and BEST Buy.
Horrid. This printer jammed paper from right out of the box. Switched paper. Made attempts to contact Best Buy and Brother. Brother does not have this printer listed under their support info so very difficult to link with them, even through chat. Chat at Best Buy useless. After I made contact with them right after Christmas, I waited over a half an hour on chat. Brother just spent 90 minutes on chat with brother. Also useless. I don't have time to spend hours trying to fix this problem. 300 dollars and what now? Im furious.
We understand you're experiencing paper jam issues with your Brother HLL3280CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Rated 2 out of 5 stars
UNUSEABLE FOR ANYONE WHO SITS DOWN TO WORK,
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It may be a great printer BUT not for use by anyone in a wheel chair or who sits down to work at their computer and print. the control panel faces the ceiling and you cannot see it sitting down.
Also THE DIMENSIONS ON LINE ARE SMALLER THAN THE PRINTER'S ACTUAL DIMENSION--TOO BIG FOR MY LIMITED SPACE.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer works fine; however, I feel used and defeated. I'm very sorry I bought this product. I'm ready to set it in front of Best Buy with a sign on it saying, "Free! Works Perfect! You buy the toner for it." It is a complete rip-off that the machine quits working at a certain page count claiming the toner is low. I know it has plenty more toner. I can't seem to find out how to reset it. BROTHER WON - I'M TRASHING MACHINE. I WILL NEVER BUY BROTHER AGAIN. IS THAT WHAT THEY WANT.
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your HLL3280CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL3280CDW
Rated 5 out of 5 stars
Excellent Printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really enjoy using this printer in my office. Has not caused any problems. Works greatly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice printer. Worked with minimum setup right out of the box. Setup was quick and I was able to customize the printer for my network and workflow easily. Built in web server allowed me to configure the printer using my laptop rather than the small LCD screen (which in itself was quite effective).
Prints quickly and with high quality. Using Eco and quiet mode slowed the printing down bit made a big difference in printer sound (quiet mode was as quiet as a typical inkjet). Printer speed was more than adequate - by the time I got up to fetch my printout it was done. I didn’t really notice any lengthy waiting for the printer to start up and start printing. It is noticeably faster with Eco and Quiet mode off if printing large amounts of pages. But for one or two pieces I left Eco and Quiet mode on.
Printer quality on fine / vivid color mode was equal to any non-professional inkjet. On Eco / Quiet / Normal mode the color graphic printing was acceptable but clearly not as good as the higher quality modes.
AirPrint from my iPhone was seamless and required no configuration whatsoever.
The printer is heavy so get a sturdy table or desk to place it on.
The only reason I give it 4 stars is the ‘entry’ cartridges they supply. I mean really why can’t they just include regular full sized toner cartridges, charge an extra $30-50 initially and I would still purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm neutral on the printer because i never opened the box. This review is to warn others to look at all the pics of this printer. It's not a scanner, multifunction device. It's simply a Laserjet printer. Change the listing need buy.
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support