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Customer Ratings & Reviews

Your price for this item is $344.98

Customer reviews

Rating 4.5 out of 5 stars with 126 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the HL-L3280CDW printer for its excellent print quality and easy setup. The printer's connectivity options, including dual-band Wi-Fi, are also appreciated. Some users find the printer a bit heavy, but overall, customers are drawn to its compact size and appreciate that it operates quickly and quietly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 126 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer works well and clear graphics. Great for home office!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good. Miss the moving screen from its predecessor, the 3270. Everything works well so far. For some reason, took extra time to set up on network. I’m not a computer geek, but usually do okay with adding to my network. This one was a bit troublesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very recomendable, easy to work with and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This copier is doing an excellent job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this Brother copier. We have previously owned HP copiers but this one seems to be doing an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying like toyota of printers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable than printers out there. I’ve had many but this one is really great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother HL-L3280 Laser printer - Great Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value priced color laser printer works flawlessly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Laser Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother brand is great as always. Fast and clear printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it! Some things print better than others.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Reasonable purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very serviceable and able to print from all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best! Way better than HP printers. So far no complaints. It has been over 10 months since purchased. It is still functioning as it should. This is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best printer I ever had, it was highly recommended by a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer, super high quality scans and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Over a year later I'm just now having to buy replacement ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer and took a chance on this. I don’t print much but this has met my needs. No issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning HL-L3280CDW Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent many hours over many days trying to get this printer to print. After jumping to many different places in order to get full and understandable instructions regarding the printer error message DRUM ! - Having followed the instructions several times I am now just going to return this printer. Also, while looking at other of Brother's documentation I saw that there is a lot of maintenance and clean up expected from the owner of the PC. I just want a printer to handle 99% of these tasks. GOOD BYE to this printer. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL3280CDW. We appreciate your feedback. I understand you are planning to return the Brother HLL3280CDW. If you still have the machine, we’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/HLL3280CDW Brother

  • Rated 1 out of 5 stars

    Gawd awful service and printer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall rating for both response from brother and BEST Buy. Horrid. This printer jammed paper from right out of the box. Switched paper. Made attempts to contact Best Buy and Brother. Brother does not have this printer listed under their support info so very difficult to link with them, even through chat. Chat at Best Buy useless. After I made contact with them right after Christmas, I waited over a half an hour on chat. Brother just spent 90 minutes on chat with brother. Also useless. I don't have time to spend hours trying to fix this problem. 300 dollars and what now? Im furious.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing paper jam issues with your Brother HLL3280CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Rated 2 out of 5 stars

    UNUSEABLE FOR ANYONE WHO SITS DOWN TO WORK,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be a great printer BUT not for use by anyone in a wheel chair or who sits down to work at their computer and print. the control panel faces the ceiling and you cannot see it sitting down. Also THE DIMENSIONS ON LINE ARE SMALLER THAN THE PRINTER'S ACTUAL DIMENSION--TOO BIG FOR MY LIMITED SPACE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    t what we needed. We didn't want an all in one for our office and this worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using this printer in my office. Has not caused any problems. Works greatly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brother Won - THEY RIPPED ME OFF!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine; however, I feel used and defeated. I'm very sorry I bought this product. I'm ready to set it in front of Best Buy with a sign on it saying, "Free! Works Perfect! You buy the toner for it." It is a complete rip-off that the machine quits working at a certain page count claiming the toner is low. I know it has plenty more toner. I can't seem to find out how to reset it. BROTHER WON - I'M TRASHING MACHINE. I WILL NEVER BUY BROTHER AGAIN. IS THAT WHAT THEY WANT.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your HLL3280CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/HLL3280CDW Brother

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