Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 234 reviews
(234 customer reviews)Rating by feature
- Service3.7
Rating 3.7 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers admire the installation quality of the "Column Install with Existing or No Water (Ready to Use)" product. Customers also appreciate the product's appearance, quiet operation, and how well it fits in the kitchen. However, some customers have reported issues with door alignment and leveling. Additionally, a few customers have noted concerns about the surface condition of the product potentially causing scarring.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation quality
Rated 4 out of 5 stars
REview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
This review is from Column Install with Existing or No Water (Ready to Use)
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
MW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were on time and did a great job with the installation. They took excellent care of our new refrigerator and also took precautions to prevent any damage to our home during installation.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Great installation service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is an awesome service from BestBuy specially with large appliance delivery and installation for no extra charge. Extremely happy with the service. They called day before, then 30 mins before arrival. Right on time, nicely hooked refrigerator with water dispenser. Everything works. They took out boxes and garbage. All clean. Superb.
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
SubZero refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install and haul away went very smoothly. Installers were efficient and knowledgeable.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Dacor built-in refrigerator installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went very well. They were very knowledgeable and went the extra mile. Explained what we should expect from our refrigerator in great detail.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Super Installation Service Provided
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Prompt. Prepped the work area. Needed 4 guys to remove the old unit, then install the new refrigerator. I can't believe they were able to do it without damaging anything.
I would recommend this to a friend - Cons mentioned:Leveling
Rated 1 out of 5 stars
Incomplete installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of the refrigerator is incomplete. The unit was not leveled, the doors were not leveled, the film was not removed and the trimmings were not installed. Two other appointments were made but the technicians claim they do not know how to level the fridge nor the doors. Poor and unreliable installation.
This review is from Built-In or Column Refrigeration Install to Existing or No Water (No Water or Existing Water Line) (36" or Smaller)
No, I would not recommend this to a friend Rated 5 out of 5 stars
Tools
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were the tools used to install my fridge. I guess I needed this to make it happen.
This review is from Built-In or Column Refrigeration Install to Existing or No Water (No Water or Existing Water Line) (36" or Smaller)
I would recommend this to a friend- Pros mentioned:Installation quality
Rated 5 out of 5 stars
Super crew at custom install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A crew of three capable and professional.men came to install my built-in refrigerator. These guys were great at communicating, were on-time and accomodated us in one special accommodation- giving us the chance to install the wood trim in the opening.
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Installation of Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He did an excellent job in installing our dishwasher and measuring for our built in microwave.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Great Service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4 technicians that arrived to install my refrigerator were awesome! They did a great job, were polite, professional, knew exactly what they were doing and did the job in a timely manner.
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 3 out of 5 stars
Incomplete installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this installation is incomplete, Please Help a part is missing and the doors need to be aligned
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Refr removal and install new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the refr and the two gentleman that removed the old and installed the new. Great experience with Best Buy from beginning to end.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 4 out of 5 stars
Thermador
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the most par, would purchase again
This review is from Column Install with Existing or No Water (Ready to Use)
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Viking 48"
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and it was only delayed by 2 weeks which is nothing comlared to what's going on with appliance deliveries. We did need a little more instruction to what was needed for installation but BestBuy was amazing with completing our installation.
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Installation service - excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time as promised, the guys were on top of their game, they knew exactly how to get the refrigerator through the doorways, and into it's place - very professional
I would recommend this to a friend Rated 5 out of 5 stars
Perfect install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4 man crew was professional and they didn't dent my house. 500 lbs built in fridge going up 16 stair in a townhouse was not easy yet they did it perfectly. They installed the panels on the fridge and took the time to make the panels line up prefectly.
This review is from Built-In or Column Refrigeration Install to Existing or No Water (No Water or Existing Water Line) (36" or Smaller)
I would recommend this to a friendRated 1 out of 5 stars
Best buy customer service is disgraceful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never completed the installation. Finally, canceled the order from October 28th. Had to go back to store in January to cancel. Customer service would never call me back.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
No, I would not recommend this to a friend- Pros mentioned:Installation quality
Rated 5 out of 5 stars
Review of Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is physically attractive and functions well. It is a real asset to the kitchen.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Great installers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tom and Juan did a great job installing and showing me how to use the new fridge. They removed the old fridge without a hitch.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
I would recommend this to a friend