Customer Ratings & Reviews

This device is very easy to install and operate. It makes changing from Apple TV, DVD to TV a breeze. You can control all devices with only 1 remote, no need to have multiple remotes. There customer tech support is also great. I needed some clarification on setup so I did a chat with tech support and then followed by a phone call. Wonderful service. I have had other hdmi switcher but this one is the best.

Caavo works great. I connected 4 inputs (DirecTV, AppleTV, Firestick and a BluRay Player) and sync'd it to Alexa all in just under an hour. Caavo's voice remote works great and using Caavo through Alexa works well for basic functions such as turning things on and off but more advanced commands such as different types of searches are easier using the Caavo remote. I gave it 4 out of 5 stars for 2 reasons: 1) It does require a subscription fee (although $60 for lifetime service isn't too crazy considering the unit was only $50). 2) It is not backwards compatible with older versions of AppleTV. I have a 2nd generation AppleTV and Caavo is not able to search my AppleTV. The Caavo remote functions such as play, fast forward, etc... work once a program is selected on the AppleTV, but it is not able to search the device for programming, including purchased shows on the AppleTV. All in all it is a good enough value that I purchased a second one.

I've spent a lot of money on Harmony systems. This blows everything else I've used out of the water. Works flawlessly. Very intuitive. Only drawback is the required subscription service.

I’ve been trying for years to find an easy to install, intuitive configuration device and reliable commands and thought I had finally found one: the Caavo Control Center!! I installed the caavo relatively quickly and had it working flawlessly for a couple weeks until the first firmware was applied to the system and that was the last time the system worked well. I’ve been experiencing slow responses to commands and incorrect responses by the system. I contacted the company tech support and the suggestion was to reprogram the system which was a tedious process and in the end, the issue was not resolved. The support team was responsive but unable to address the issue. My hope is that the next firmware update will fix the issue. I would’ve given this product a 5-star rating but its unreliable behavior post upgrade is rather concerning.

I purchased this to add more 4K HDR HDMI ports to my LG OLED TV, and it works great so far. I have my Xfinity cable box plugged into Xbox and Xbox plugged into TV along with sound bar. The Control Center is plugged in to TV also now and I plugged in my Apple TV 4K, Roku Ultra, and Nintendo Switch into it. Now I have 2 extra ports remaining on TV for PC and another gaming console in future. It responds fast and switches automatically to whichever device I turn on. I tried some of the TV / Movie guide search functions, and they work ... but I mostly plan to use it as a switch. It looks nice in person, and the remote is good also. The hardware is not cheap looking like many of the ones I saw for less, and the software is clean and simple to use. Highly recommend it if need more ports!

This is a great product/idea. It did not work for my setup, as it doesn't play well with LG Smart TVs and Tivo. I have great hopes for the future enhancements. Works great is you have an Apple TV, Roku, or other streaming devices.

This is the solution to having multiple remotes lying all over your house. Setup is super easy - plug in your devices and the Caavo detects them and sets itself up. Using it is also super easy. One simple remote turns on the tv and whatever devices you need to use. Changing devices could not be simpler. I was so impressed I bought four of these and installed on all my TVs. Now the old remotes live in a drawer. Highly recommended.

Purchased this for a home theater with several devices to connect. After some research, this seemed to be the easiest as some of the “remotes” were more complicated. Largely, this has done everything promised. It is easy to connect devices, which it automatically recognizes and walks you through easy set up on your own tv while doing it. The only drawback is the subscription service which is very low, but still represents a cost that other options do not have. I wouldn’t change my mind, but something everyone needs to factor into their decision.

The Caavo is quite possibly the best universal remote with 4 HDMI ports seamlessly controlling any device and being able to switch between inputs using voice is a boon. It can only do 4K HDR though and not Dolby Vision which is a bummer. And the voice + search features only work as a paid subscription model which is disappointing since its an additional cost. Other than that, the remote and the ease of setup and controls make this better than the Logitech Harmony.

This device does it ALL. I will control up to 4 HDMI connected devices and a sound bar/AV unit. It is able to learn the commands for Tivo, FireTV, Roku, DVD players and allows you to get rid of all the extra remotes you have been using. Has voice control as well. Plus, their Customer Service people are some of the best I have ever encountered. They are responsive to all the questions I have had, and their suggestions and tips have allowed my unit to connect with a Sceptre TV which is not even on their supported devices. All in all it was one of the best Audio/Video purchases I have made and I could recommend this with NO reservations. Way better than universal remotes! They also seem to be upgrading their software/firmware regularly with great new features. Get one and see how much easier controlling multiple devices can really be.

I now have two Caavo's in the house, one purchased from Caavo, and another from Best Buy. I was getting frustrated with how quickly the batteries dies in my Harmony remote, and the issues that often came up when swapping devices and turning on all the devices. The Caavo accepts all of the HDMI input cables (up to 4) from different devices, and then will swap between the inputs. It also reads the device plugged in to figure out what sort of streaming/online services are available. For example, when I plug in my TiVo it notices the signal is from a TiVo and gives me an option to use Hulu via the TiVo if I have that service. Right now I have my TiVo, Roku, and Amazon Fire Stick plugged in, and can choose which one to use when searching for music or videos. Caavo is excellent at knowing what is available when I search for movies. It's a little unclear on the packaging, but you can't use the Caavo by itself to connect to streaming services. You need some device plugged in which supports that service, like a Roku, Fire TV Stick, etc. I have not had any problems with the correct input being selected, nor in turning on or off my stereo and TV. I have found that it uses the HDMI to send signals like volume up/down and on/off, and will then use IR if the device doesn't support HDMI control. In reality this means my receiver, which is over 10 years old and doesn't support HDMI controls, is pretty slow to turn the volume up and down. In general, I love the Caavo. I've gotten pretty regular software updates which keep adding new features, like viewing what's available on other TV's (streaming from one TV to another isn't supported). I definitely recommend buying the lifetime service, instead of paying year to year. I'd buy more if I had more TVs, and it's completely replaced my Harmony remotes.

I do have a few gripes though. 1. Caavo account setup required credit card even though I purchased a box with lifetime membership. Almost returned because of this. 2. Remote needs a rethink design wise. Volume up/down and channel up/down should be above and below each other respectively (like most other remotes). Glossy not good. Button that brings up keypad should be short press for keypad/long press to bring up button programming menu (keypad is used way more often). Need 3 more blank programmable buttons cause TiVo UI is ridiculous. I like the flat bottom but what is with the enormous bumper thingy. 3. Cable selection during setup needs updated. 4 companies comprise 80% of cable subscribers mine is 5th on list yet I had only one choice that really isn't technically accurate (seems to work but it really should have been easier to discern the correct one). 4. I would like to see a menu option that allows me to select which apps Caavo searches. I don't need it searching Netflix or Hulu if I don't subscribe to them. 5. I would also like a menu option that allows me to select whether or not to show rent or buy items in the search results. Kids can't read and I already pay enough. 6. Need more searchable apps, preferably free ones. Apps such as Sony Crackle, IMBD, Pluto TV, and others that offer free movies rather than a subscription or service based app. 7. Eliminate "Top Results" in the search feature as it is redundant. Now you might think that with a list like this that I don't enjoy Caavo. You'd be wrong. Think of it more as a wish list. Right now it is more a 6 cylinder Mustang but we all know we want the Shelby.

Got this on sale, definitely not worth the full price. You need an additional subscription for some features — which are not worth it... Plays well with Sonos. Didn’t really work with my older generation Fire TV Stick from 2018 but works with Fire TV Stick 4K 2019. Good if you want a universal remote and especially if you have more devices than your TV’s HDMI outputs. Their HDMI cables are outrageously expensive. Good support documentation online.

I am absolutely amazed at how easy this makes it to control all of our entertainment center devices! It controls the Samsung TV and sound bar, a Panasonic BluRay player, AppleTV, a FireStick4K, and our MediaSonic Homeworxx OTA DVR - seamlessly - from one remote. Caavo support is also top notch. Highly recommended!

I have a Tivo, NVidia Shield, Blu-Ray player, and an Amazon FireTV, my TV only have 3 HDMI inputs, been using a HDMI switcher, Caavo eliminate that, voice control is a plus. Reason for only 4 stars is I set NetFlix to come on via NVidia Shield, but somehow Caavo insists on showing it via FireTV instead. Reassigned it 3 times, still no luck. Also, several times when I tried to turn system to Shield, no sound, no pic even though Shield is on, had to reboot Caavo unit.

Just what I needed. A hdmi switcher and universal remote on steroids. Easy setup and great ui. So far very happy with it

Really wanted this to be the end all be all for universal remotes. Used all the Logitech remotes and hated them. Difficult setup, issues with them not working all the time. This makes it's easier to switch between devices but still not that full hub to allow you to access all your devices with complete ease. Have had numerous times where I have had to restart the device the next morning. TiVo causes some type of HDMI crash

I bought this unit knowing that I'd be using it solely as a HDMI switch and a basic universal remote. The subscription platform is bloated and overpriced; with the smart features available in most TVs and all TV devices, I didn't need another service making content suggestions. Now, as a HDMI switcher with HDR capability and a sweet little remote that works in a pinch with most of my devices, it's worth the $60.

I really wanted to like the Caavo, and honestly, I do. The one complaint I have is small, but a bit annoying. The remote does not have a number pad which forces you to have to push too many buttons to change the channel, if you do not want to use the voice control. The idea is great, the execution is nearly flawless. Easy to hook up, easy to use. More connection options would of been nice, but it works.

I love this Caavo control center! It's more than a universal remote. Being able to control 4 of your devices is a great convenience. It supports 4k and HDR unlike the original Caavo. The remote has a voice feature so just tell it what you want to watch and it will give you your options. Voice command is also possible with Google home or Alexa. It's just so cool to turn your tv on with your voice. Only downside is setup was a pain with the apple4ktv because Caavo doesn't support Dolby vision yet. There is also a $2 monthly charge to use this device.