Customer Ratings & Reviews
- Model:
- CYE22TP2MS1
- SKU:
- 6332607
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the hot water dispenser, spacious interior, design, counter depth, and storage space. They appreciate the convenience of the hot water dispenser, the amount of space the refrigerator provides, the attractive design, the counter depth that saves space, and the various storage options. However, some customers have concerns about the refrigerator being small, the build quality not matching the price, the noise it makes, and the high price.
This summary was generated by AI based on customer reviews.
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eautiful refrigerator and it is well laid out, but it is noisier than I would like
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, we're pleased to know you're happy with your beautiful new refrigerator, but sorry it's running louder than expected. We know this can be annoying, so we'll be sure to take your comments into consideration for future consideration. We're wishing you the best and we're happy to have you in our Cafe Appliances family. - Guy@GEA
need more room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little small for a family of five but is very nice
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Good day,
We appreciate you sharing your feedback to us. Our apologies to hear that it's smaller than you need. Your concerns will be passed along to our development team. We are happy to hear that you do like it and hope you've tried out all the awesome features. Let us know if you need anything! Mike@Cafe
- Pros mentioned:Design
Great counter top refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and plenty of room. Has allot of cool features, such as hot water.
I would recommend this to a friend Worst Appliance I Have Ever Owned
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just outside of warranty (the short one year warranty) this refrigerator started giving us a nag screen asking is to connect it to wifi. And the nag screen won’t go away, and while the nag screen is displayed it won’t dispense water or ice. The touch screen randomly works. Really sad that an expensive fridge from a once great brand is absolute garbage. I’ll never buy another Cafe or GE product again in my life.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We are so sorry to hear you are having this issue with your refrigerator. We can understand how frustrating it is when a new appliance doesn't meet your expectations. Once connected if your water and ice dispenser still doesn't work, we recommend installing your by-pass plug if you have one. This will tell you if you may need to replace the filter. If you need assistance connecting to WIFI, please call the Connected Home Support Line at 1-800-220-6899, Monday - Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET or email [email protected]. If you continue to have issues, please reach out to us directly via a private message on Social Media. Thank you! Joyce@Cafe
- Pros mentioned:Design
Very good looking and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking and functional with adjustment on limited space in counter depth appliance.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello,
Thanks for sharing and welcome to the Cafe family! It's a pleasure having you with us and we're glad you like this model. If any questions or concerns arise please let us know. Have a wonderful day!
-Sylvia@Cafe
- Pros mentioned:Design
Good fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in our space. Great design. Great features. Good history.
I would recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all a great product! The quality of build and look could have been better for the value.
I would recommend this to a friend- Pros mentioned:Design
Well designed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking fridge. Haven’t used it yet as we are renovating our kitchen. Had it delivered early cause it was in stock and all the other appliances are back ordered. Didn’t want this to be back ordered as well when it came time to needing it.
I would recommend this to a friend - Cons mentioned:Fingerprint resistance
We are missing a part that came broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is not fingerprint proof as we were told.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Oh no! We’re sincerely sorry to hear you received a broken part and that your refrigerator doesn’t have the finish you expected. This certainly isn’t the experience we want for you and can imagine your disappointment. This unit doesn’t come in a fingerprint resistance finish and we are sorry for any inconvenience this causes. We’d like a chance to look into the broken piece and find a resolution. Please reach us via social media, our website, or by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope to hear from you soon. -Gina@Café
Great fridge, doors have clearance issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great, loaded with features, but the doors contact our counters when fully opened.
I would recommend this to a friendCafe Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this because I'm wasting money on my Kentwood water machine every month and I would like to put the money towards in the refrigerator with a hot and cold water dispenser. I still didn't get my product but I can't wait to use
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks so much for posting a 5-star review on your refrigerator! You have a wonderful model with lots of features we know you'll enjoy. -Mikayla@Cafe
- Pros mentioned:Overall performance
GE café refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE café counter refrigerator just makes the kitchen look a lot cleaner without the extra inches sticking out of the cabinets which looked at
I would recommend this to a friend - Pros mentioned:Overall performance
Just ok… I think a little overpriced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice refrigerator and so far performance is really good. Downside, plastic drawers and shelves feels and looks low quality. Ice maker works good and water also taste good but you only get one small cup of chilled water.
I would recommend this to a friend - Pros mentioned:Storage space
GE Cafe' style refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new French Door Refrigerator, it has soooo much room and the bottom freezer is great. The GE Cafe' style looks beautiful in my kitchen.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- Thank you for your review and being a valued Cafe customer! We have heard great things about this refrigerator, and we are happy to hear that you are loving the look and space it provides. We hope it continues to be a convenience and joy to use for you and your family. If you need anything else, please let us know. Sincerely- Dianna@Cafe
Okay refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our monogram refrigerator with this one. It’s a beautiful fridge and gives us the counter depth look we needed for our kitchen, however the ice maker is super load & splashes all over the place. The ice maker is also very small. The crushed ice setting just churns & churns and splashes all over the place when ice comes out. The hot water dispenser is nice but takes too long to heat up a small 10 oz cup. The Wifi setting does not seem to be working or linking up to the usb device when plugged in but gives a connected message. $3000 not worth the price. I did not want to purchase anything other than an American made product and GE is the only way to go.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello Tkjmat, thank you for your review. We are sincerely sorry that you have not been pleased with your refrigerator's ice maker or its WiFi Connect capabilities. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@Cafe
Overall satisfied
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the first counter depth I’ve had so I didn’t realize how much room I would lose. The freezer drawer is a bit difficult to open so I have to push against the frig door when I open the freezer to keep the frig from moving. Other than that, I’m happy with my purchase.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. Thanks for reviewing your refrigerator. We're thrilled that you are overall satisfied with your purchase. The inconvenience of having to push against the refrigerator door to keep it from moving, and loosing space is understood. We appreciate you expressing these things, and we will use your feedback to make improvements. If you ever need help or have any questions let us know. We are happy to assist you. All the best!- Kianna@Café
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Aesthetically it’s amazing in the space at home!
I would recommend this to a friend Ice maker stopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved this refrigerator with the exception that the ice cubes are small and it doesn't make a lot of ice. I bought it in September 2020 and it is now April 2022 and the ice maker is not working. It will only make a few ice cubes! I have replaced the filter twice.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - We appreciate you taking the time to share your review. We are sorry the ice maker stopped working. Since you have already replaced a filter, service is recommended. Please call to schedule service at 1-800-432-2737. We apologize for the inconvenience. Olga@Cafe
Visually appealing fridge but not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the awful delivery experience and breaking our water line - the fridge itself were partially satisfied with. It's probably not worth all that money but its American made and does look nice. No big issues yet but a few small things. The door handles aren't secured great to the fridge as my child pulled one right off! I was able to put it back on but none of the handles fit flush to the fridge. Hopefully no more pull off. The ice dispenser isn't designed perfectly and its easy to have ice flying to the ground. The commercial stickers on the outside leave a residue that's impossible to get off. And the stick ons inside the fridge are wavy and not completely secure. We can't complain too much but it's a little bit of a disappointment.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello people4peterson, thank you for your review. We are sincerely sorry that you have not been pleased with your refrigerator's ice maker and that the door handles are not sitting flush on your unit. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@Cafe
GE Cafe French Door Counter Depth Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are satisfied with our new GE Cafe 22.2 cu ft French Door Counter Depth Refrigerator. The only downsides are the ice maker is small and the doors do not have a soft close mechanism, so they must be pushed completely closed.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - We're so glad to know that you are satisfied with your new Café refrigerator! We do apologize for the small size of the space-saving icemaker and that the doors aren't soft-close. The icemaker will produce seven cubes per cycle (approximately 100–130 cubes in a 24-hour period), depending on freezer compartment temperature, room temperature, number of door openings, and other use conditions. We'll also be sure to pass your comments along to our refrigeration design team for consideration with future models. Your insights are very valuable to us. Let us know if you have any questions or concerns in the future - we're happy to help out! Best, Kelsey@Café
