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Customer Ratings & Reviews

Your price for this item is $3,599.99
The comparable value price is $3,959.99

Customer reviews

Rating 4.1 out of 5 stars with 131 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention how spacious this refrigerator is, with many appreciating its design and adjustable shelves. The counter depth is also a popular feature, especially for those with limited kitchen space. However, some customers have expressed concerns about the small freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 131 reviews
  • Pros mentioned:
    Appearance, Capacity

    Rated 5 out of 5 stars

    Cafe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super it works perfect. Color also perfect the. Frezzer is amizing the capacity is big

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Your Café Smart Refrigerator sounds like a fantastic addition to your kitchen! The matte black finish and spacious freezer make it both stylish and functional—glad to hear it’s working perfectly for you! Lauren@CaféAppliances cafe_appliances

  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Almost excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple, elegant, classic fridge (compared to others in recent years), and that's what I was looking for. Very quiet and roomy in the fridge section. You can hear ice drop, which is no big deal; I just wish the fridge would produce ice faster. And now that I see the ice in the freezer, I wish that the "ice bucket" were larger so as to hold more ice. The freezer section is smaller than I thought when I originally purchased the item. The drawer design seems to take up a lot of space, so I'm considering buying a separate freezer and keeping it in the garage. In any case, no regrets in buying this counter-depth French Door fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    So far so good....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the cafe fridge .simple,easy and clean look. fits perfect with our cabinet depth. Ice maker works perfect and plenty for a family of 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge working great and is beautiful in the kitchen. More space inside than what pictures show. Shelving layout is well done. Some minor cosmetic blemishes from factory and would advise to thoroughly inspect.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - It's great to hear that our beautiful Café fridge has found a nice home in your lovely kitchen. If you ever have any questions don't hesitate to reach out to us. All the best! - Don@Café cafe_appliances

  • Rated 2 out of 5 stars

    Don't Let The Good Looks Deceive You

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a kitchen full of matte white GE Cafe appliances. Love the style but barely 7 months after delivery the refrigerator leaked whrn we were out if town and caused damage to floor snd baseboards and the freezer wouldn't open! GE tech said to turn breaker off to defrost. Over a week later still leaking and not opening, more damage, worried about mold. Very frustrated with service and customer relations.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We are very sorry to hear this is happening. This is not the ownership experience we want for you and your family. We'd really like to review this for you. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, and your case number if you have one. If not, please provide your model and serial number, address, email and phone number. cafe_appliances

  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Cafe Refrig

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, love the counter depth and extra storage in freezer

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're thrilled to hear how pleased you are with your lovely Café refrigerator. We're confident it will serve you well. cafe_appliances

  • Pros mentioned:
    Appearance, Size

    Rated 4 out of 5 stars

    looks good, does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice refrigerator. fit our space and the look we were going for. nothing special inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Best Refrigerator Ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I have ever seen. It is not just the most beautiful fridge because of the matte white color and gorgeous handles, it is also thoughtfully designed to hold a lot more food than you would expect for a counter-depth appliance. The filtered cold water spigot inside the fridge is sheer genius and helps keep the kitchen floor clean, rather than the more common dispensers on the outside of the fridge that not only look ugly but are also responsible for water spills on the floor. The unit is also "smart" and energy-saving.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Lighting

    Rated 5 out of 5 stars

    Love Everything about this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how this refrigerator fits and looks in my newly remodeled kitchen! The exterior is easy to clean and the interior is spacious and laid out very well. The freezer door opens very easy and also pulls out both layers of storage inside. Lots of great lighting and very friendly user controls. Would not change a thing about it!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy compressor despite ensuring fridge is level. Freezer is rather small and we often have to shift items around to get it to stay closed. Otherwise a beautiful fridge that functions well. Sadly, will be returning it as the noise is untolerable.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We hate to hear you decided to return your unit. We hope to earn your trust back in the future. We are always looking for ways to improve on future builds. We will let our product team know so that they can make any changes. cafe_appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! This fridge is amazing. So happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Refrigerator is noisy but works and looks great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks great but is very noisy and runs too long. It is a well styled and easy to use. Again, one of the loudest refrigerators we have had.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Design

    Rated 5 out of 5 stars

    This refrigerator will get you compliments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thoroughly pleased with its performance and aesthetic, not to mention the nice discount being an "open- box" item. It has a sleek appearance inside and out. I've received many compliments.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We're so glad you're pleased with your new French door fridge! This is a great model and we're confident you'll have many years of service from it. Welcome to our Café Family! If you have any questions in the future, please let us know. We are here to help! -Don@Café cafe_appliances

  • Pros mentioned:
    Appearance, Capacity

    Rated 5 out of 5 stars

    BEST Refrigerator!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge EXCEEDED my expectations!! It is absolutely beautiful...quiet..food stays fresh. I can fit a LOT of food in freezer. Internal water dispenser keeps outside lines smooth. Also water filter takes out 9 medications that could be in our water!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Compressor failure after 6 months; now noisy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a 5-star fridge until about 6 months after delivery the compressor died. GE service replaced the compressor and explained that many of these units are failing because the compressors they ship with aren't properly designed for the refrigerant being used. The new compressor works, but is much louder and you can hear the refrigerant boiling. GE service did say that a fix is being worked on, but that they didn't have a way of contacting me proactively when the fix is ready. 4-stars for the quality of their service department (5 if they could contact me when the fix is ready). 3-stars for the fridge itself.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - thanks for taking the time to share your review. We’re sorry to hear that you’ve had some issues with the compressor in your unit, especially considering the age of your appliance. It’s great to learn of your positive experience with the service department and that they were able to replace the faulty part with ease. Our apologies for any inconvenience this caused. We’re confident that you’ll be able to enjoy your new refrigerator for years to come and please feel free to reach out anytime if you have any future questions or concerns. Take care. Lauren@Café cafe_appliances

  • Rated 3 out of 5 stars

    Great Fridge, Terrible Best Buy Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is good, but it arrived with noticeable dents and scratches. Unfortunately, getting help from Best Buy was a nightmare. Endless calls, conflicting information, and unhelpful representatives. Easily one of the worst customer service experiences I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Quality Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a good quality fridge. It has adequate space for the majority of families out there. It is a nice modern design. Best buy made the purchase easy and I got a great deal! Unfortunately, there was a small hiccup with the delivery but still a great buy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Loving my new Cafe Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Cafe French Door Counter-Depth Refrigerator! It's just the right size for my small kitchen and the white matte finish is perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good basic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Only issue is that water leaks from dispenser inside door. Freezer is small and things fall behind drawer easily, but overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Café GE Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator!! It has clean lines and is so pretty.

    I would recommend this to a friend
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