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Customer Ratings & Reviews

Your price for this item is $3,599.99
The comparable value price is $3,959.99

Customer reviews

Rating 4.1 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention how spacious this refrigerator is, with many appreciating its design and adjustable shelves. The counter depth is also a popular feature, especially for those with limited kitchen space. However, some customers have expressed concerns about the small freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 131 reviews
  • Rated 5 out of 5 stars

    We are very pleased with the refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this product and we cannot say enough about our wonderful experience with its purchase and its delivery -- everything went superbly smoothly!

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 1 out of 5 stars

    Expensive Mistake

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price paid for this unit, I'd expected better. The first unit we got had damaged parts, so the replacement came. That replacement worked fine for the first year-ish then we got issues of the lights not coming on when the fridge doors opened to condensation in the freezer unit cause the door would not close properly. Now condensation on the upper doors. Sigh. They don't build them like they used to.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your refrigerator has had to be replaced and that your new unit is generating condensation on the upper part of the doors. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@Café cafe_appliances

  • Rated 5 out of 5 stars

    Refrigerator from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of our new Refrigerator went smoothly. It was an added bonus that the delivery guys hooked up the water line so we have ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a 30 year refrigerator. WOW, what a difference. It fits well into the standard footprint and it is so much larger. It has separate compressors for the refrigerator and the freezer, so any frig smells don't get into the freezer! We love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flimsy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy shelves for a high end appliance-otherwise ok

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there - We're sorry to hear you're not entirely satisfied with your purchase. While we work hard to meet the needs of our consumers, we also understand there is always room for improvement. We appreciate you taking the time to give us your honest feedback. To help us with our continuous improvement, we will be sure to share your thoughts with our design and engineering teams. Reach out if you ever have any questions, we're here to help. Kind regards. Julia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Refrigerator with great amount of storage.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We're happy to hear that you're enjoying the storage that is offered by your fridge! Thanks for being part of the Café family! Best regards! -Don@Café cafe_appliances

  • Rated 4 out of 5 stars

    GOOD UPSCALE MODEL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE COUNTER DEPTH IS GREAT FOR CONDOS AND LIMITED AREA KITCHENS. EASY TO MOVE AND INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Great purchase. Friendly staff. Would highly recommend.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Congratulations on the refrigerator! We appreciate you choosing GE Appliances and it's a pleasure having your business. Thanks for the review and enjoy! -Sylvia@Cafe cafe_appliances

  • Rated 2 out of 5 stars

    Not Worth Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model because it didn’t have the water/ice dispenser on the outside. Upon arrival it had manufacturer defects, it took several months to replace the fridge. The quality isn’t that impressive and sometimes the fridge actually freezes items (with no change in temp on the keypad).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You’ll never get a delivery date period, awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience waited a month and never got a delivery date from GE. Don’t bother looking at this fridge.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We are very sorry for your inconvenience and for this experience. Our dealers have availability information and can advise if there is a backorder on an appliance. We hope that you will give us another chance to earn your business. Thank you! Joyce@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Best buy get your act together !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was delivered 2 times in my home and both times came damaged !!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We hate to hear that you received a damaged fridge on two separate occasions. To best address your concern, we ask that you please reach out to Best Buy Customer Service for further assistance. cafe_appliances

  • Rated 1 out of 5 stars

    Problems!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im on my third refrigerator!! Everyone that was delivered had problems! Even the third one! We bought the GE Cafe kitchen set flat white. Frig, microwave, stove (which has been on back order for over a month) dishwasher(came in with a big dent and had to get another one) It has been a big problem! you think you spend 15k they would QC everything. Dont get me wrong, they look very nice but come on Best Buy, QC your produces please!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. A lot of space to place your items.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 2 out of 5 stars

    GE Cafe Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Café series appliances look great, commercial grade appearance. Compressor is EXTREMELY NOISY. Loudest refrigerator I have ever owned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great read-outs and lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for this price range of fridge. Like the lights, adjustable shelves,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Café - 23.1 Cu.Ft. French Door refrigerator, White

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cafe Refrigerator will not arrive until August 27, 2024. We cannot review it because the review window closes on August 20, 2024. We are requesting a review window that is open until September 27, 2024. Thank you.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for sharing your feedback. You will have another opportunity to review your item once it arrives. We appreciate you choosing Café for your home. cafe_appliances

  • Rated 5 out of 5 stars

    You’re gonna love this frig!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re gonna love this frig! Very spacious inside, and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is great, looks great. Love the internal filtered water feature. Only issue I had was with delivery, I think we had 4 refrigerators delivered total because they were either dented or not acceptable. Aside from that, once the final refrigerator arrived, it has been working great without issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble w/ handles fitting properly. It took delivery of 3 separate handles to finally work properly. Freezer isn't frost free

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    French Door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator though I think I should have gotten one with the deli draw/soda drawer.

    I would recommend this to a friend
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