Customer Ratings & Reviews
- Model:
- CWE23SP4MW2
- SKU:
- 6286368
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention how spacious this refrigerator is, with many appreciating its design and adjustable shelves. The counter depth is also a popular feature, especially for those with limited kitchen space. However, some customers have expressed concerns about the small freezer.
This summary was generated by AI based on customer reviews.
Product okay service was awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not going to go into all the gory details, just won't be buying appliances at Best Buy EVER again.
No, I would not recommend this to a friendNot A True Matte Black.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Not Matte BLACK it’s more like Matte Stainless Steel Black :(
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate your feedback and will be sure to share this with our engineering and design teams. Our Matte Black is inspired by the natural, darker tones of wood and stone, our Matte Black kitchen appliances make a statement in any kitchen. They stand out, crisp and bold against bright and light colors; or create a cohesive look next to darker tones. We have some great information on our website if you'd like to take a look. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe
- Cons mentioned:Door quality
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.French doors not even. Refrigerator not level. New one being delivered hope it’s better.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - we're sorry to hear that your refrigerator did not work as expected. -- You can learn more about leveling the unit's doors and the refrigerator itself by referencing the installation instructions on pages 23-28 of the owner's manual here: https://files.bbystatic.com/CJCxK06tcHqvw3k%2F9J1IiQ%3D%3D/93D5DD97-AB53-458A-BA87-CECB1B9E6EEC.pdf -- We're confident that your experience with your new unit will be a lot better, and please know you can always reach out to us on social media if any questions or concerns come up. Take care. - Pablo@Café
- Cons mentioned:Noise level
Not happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came damaged, not sure if noice if normal pr from damage ... not fair to rate until resolved
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for letting us know. Having your refrigerator arrive damaged is disappointing, and we're sorry you're going through this. We suggest reaching out to the retailer you purchased the unit from, so they can help resolve this matter. Take care. -Sylvia@Cafe
- Pros mentioned:AppearanceCons mentioned:Freezer capacity
Great look for the space, doesn’t last.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Delivered damaged twice. Two years later freezer went out, lost all food. Out of warranty. Total care covers diagnostic for $99.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We are sorry to hear you've had this experience. We are glad to hear you have the warranty coverage through Best Buy so you can get this concern resolved. Joyce@CafeAppliances
- Pros mentioned:Appearance
Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge.. work perfect and the colour is good too
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - We're happy to hear that your fridge has been working perfectly for you! Thanks for sharing your experience! Take care! -Don
- Cons mentioned:Door quality
Overall disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were overall disappointed with this fridge given the price point and some annoying issues. - The plastic wrapping the fridge comes in has some very difficult and time consuming to remove strips that makes for a bad first impression. - Maybe our water dispenser was a dud but I've never had to push so hard to get the water to dispense from a fridge. We were told it would get easier over time but 4 weeks in it's still frustrating. - The left fridge door is loud and feels clunky to close when the right door is already closed. - The freezer drawer started to not always close properly. Perhaps related to the full ice tray and I'm always having to double check the freezer is fully closed.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - We sincerely apologize for the issues you've encountered with your refrigerator. It's disheartening to hear about the challenges you've faced, especially considering you've had it for a short time. We understand the importance of a smooth experience with our appliances, and we're committed to addressing your concerns. If you haven't already, please take advantage of our one-year warranty by calling our Consumer Service at 1-800-432-2737. Our team is here to assist you and ensure your satisfaction. We value your feedback and appreciate your patience as we work to resolve these issues promptly. -Kacie@Cafe
- Pros mentioned:Design
Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get so many compliments on the fridge. It’s just beautiful
I would recommend this to a friend - Pros mentioned:Design
ge cafe fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quiet, lots of storage, nice looking refrigerator.
I would recommend this to a friend Unbelievable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this fridge for our new Kitchen remodel. WE plugged in the fridge and waited for 2 days for it to get cold. NEVER Happened. Called to get it replaced and they said it would take 4 months. Really!!! So the sent out a service tech 4 days later so I took a day off work to be there and guess what. The service tech cancelled saying their truck broke down. So I took another day off work. Two days later the tech came and found that the fridge compressor wasn't fully plugged in and then we found that ALL the coolant leaked out from a bad weld joint which I found out was also flammable. YIKES!!! So now I have to wait TWO MORE WEEKS for the tech to get the parts to come back and hopefully fix it. So now this will cost me three vacation days not including all the eating out because we do not have a working fridge at home. Unbelievable.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, we're sorry you're having this experience. We understand how inconvenient it is for a service trip to be canceled, especially when you've already taken off work. We are glad a technician was able to diagnose your refrigerator and order the parts for you. Waiting for them can be stressful as well and we apologize for the time you've been without a refrigerator. If you need any further assistance, or have questions please reach out to us on social media. Thank you. -Sylvia@Cafe
Doesn't make ice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only fridge I've ever owned which produces so little ice, you have to buy it . Would not recommend it.
No, I would not recommend this to a friendBrand response from GE_Answers
Posted .Hello dksova,
This is Megan at GE Appliances. We are sorry to hear of your disappointment with the icemaker. The icemaker should produce between 100 and 130 cubes per 24 hours, or 7 cubes per cycle. If you do not believe the icemaker is making this amount of ice we would recommend that you have service on the unit. You can schedule service by calling 1-800-GE-Cares. We appreciate you taking time to review. I hope this helps.