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Customer Ratings & Reviews

Your price for this item is $1,309.99

Customer reviews

Rating 4.5 out of 5 stars with 84 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.6 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the excellent cleaning performance of this 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher, frequently praising its ability to leave dishes sparkling clean and dry. The quiet operation is another highly appreciated feature, with many noting its surprisingly low noise level. Positive feedback also highlights the attractive design, including the innovative silverware basket and overall aesthetic appeal. There were no reported negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 84 reviews
  • Cons mentioned:
    Rack quality

    Rated 1 out of 5 stars

    So many cheap plastic parts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this dishwasher. It is not at all a premium product or worth anything close to the selling price! All the inner parts are made of cheap, brittle plastic. The bottom rack doesn't roll. It has 8 wheels, but all 8 are inset so much they don't touch the rolling surface. You have to DRAG the entire weight of the rack across the bottom of the dishwasher and door, on the wheel housings. You damage the dishwasher every time you move the lower rack! Its probably good the wheels are non-functional. They are cheap plastic, just snapped onto even cheaper molded plastic pegs. There are no bearings of any kind. The wheels simply don't turn well. I've been working with Cafe/GE Support. They assumed the cheaply made lower rack my dishwasher came with was a fluke and sent me a new one. The new one was missing parts, had the same exact non-functional wheel design, and cheap materials. I'm questioning whether Cafe/GE Support know their products!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We recommend scheduling service if your new rack is not functioning as it should and damaging the interior. You can schedule service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. -- You're also free to reach out to the agent/team who assisted in replacing the lower rack originally to voice any concerns. cafe_appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful addition to kitchen and dishwasher is quiet

    I would recommend this to a friend
  • Cons mentioned:
    Rack quality

    Rated 2 out of 5 stars

    Cleans well but not the quality you would expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well but the overall feel of the dishwasher is cheap. The bottom rack doesn't roll very well when loaded with dishes. The middle rack is squeaking and gets off center if you don't pull directly in the middle. The silverware top rack is just flimsy.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We are glad to hear your dishwasher is cleaning well for you and your family. This is a really nice model with many excellent features. This models top rack is adjustable so if you have larger items, you can raise it or lower it to accommodate your specific loads. We are sorry to hear you aren't pleased with the racks. If the squeaking sounds continue, we recommend taking advantage of your warranty and reaching out to Bodewell service by calling 1-833-426-3393. Thank you! Joyce@CafeAppliances cafe_appliances

  • Rated 5 out of 5 stars

    Love this dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a lower quality dishwasher and then paid more to get this one. This was the exact one I had that I replaced.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thank you for choosing a Cafe dishwasher unit for your home kitchen! We are happy to hear that you are loving it and hope you enjoy all the amazing features that this unit has to offer.Dianna@Cafe Appliances cafe_appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dish washer. Quiet and the extra rack is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective Design / Install - tray keeps opening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Top tray keeps opening by itself, either a defective design or installed incorrectly. You have to hold the top tray shut with one hand while you utilize the bottom section with the other.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure since it hasnt been installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed yet bc i needed to install a new valve on sink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know how bad my old washer was until I got this new one! It’s got a light inside. Love that! And it’s so quiet you won’t believe it. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy,and love the smart features of the Càfe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and matches decor of rest of my Càfe appliances.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad to hear that you're enjoying your lovely new dishwasher! The CustomFit Top Rack can be configured to maximize flexibility. In addition, the UltraWash Zone uses powerful jets to target stuck-on food on silverware, cooking utensils and ramekins. Thanks for being part of the Café family! -Don@CaféAppliances cafe_appliances

  • Rated 5 out of 5 stars

    Dishwasher is great but where is my $100 gift card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only done 1 wash but so far so good. The features are great. The $5 certificate is fine, but where is my $100 gift card which I was told I would receive within a day of order fulfillment. Please advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful dishwasher inside and out! We can see that now that we have finally received it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE CAFE white dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Beautiful dishwasher… it really cleans the dishes well and does a great job drying them Also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher cafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher and it connects to wifi lets your phone know it finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The deliver professionals were amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and dries well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Has good spacing between tines. Ultra dry does a good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. It has plenty of space for all my dishes.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad to hear your dishwasher has been great, and you're enjoying the capacity that it offers! Thanks for choosing Café for your home! cafe_appliances

  • Rated 1 out of 5 stars

    Best Buy Customer Service Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note this is a Best Buy review and not a review for Cafe dishwasher. Best Buy screwed the order up so bad it was never delivered on October 25th when scheduled. Long story short Best Buy is like oh no big deal you can easily change delivery dates no problems we do it all the time. All of my items showed in stock ready to deliver. They bumped my delivery date back almost two weeks due to renovations. I was rescheduled for October 25th and lovely Best Buy decided hey let’s give away her dishwasher and cancel her ENTIRE delivery of SEVEN Cafe appliances and better yet let’s not even contact her to let her know about. Or as a matter of fact it sounds even more fun to tell her when she calls in that yes all is in order for her delivery on October 25th and just not show up! Making it even better when I reached out to my sales consultant two days prior to delivery date he told me he was TOO BUSY to call me. Guess spending $15k + on appliances alone doesn’t mean much to Best Buy. When I said that’s OK just have someone call me crickets no help at all. When I did finally speak to someone from the corporate office on October 24th they told me the dishwasher would be back in stock October 31st but they couldn’t schedule me until November 16th due to other deliveries already booked. Finally they decided to squeeze me in on November 9th as a favor. Wanting to cancel the order the corporate employee gave me her email address to reach back out via email, two email attempts and she still has not responded or called me. Anytime I call the corporate phone number I get the general call center. I get the pleasure of speaking to a hardheaded person that I can’t even understand who is insistent on trying to help with the order even though I tell them I was advised by corporate to not let anyone but them touch the order. After being promised return calls here I sit and no one has called yet. ABSOLUTELY TERRIBLE SERVICE. NO ONE CAN BE THIS BAD WITHOUT ACTUALLY TRYING TO BE!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We share in your concern and recommend you call 888-237-8289 for assistance. cafe_appliances

  • Rated 5 out of 5 stars

    quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, quiet, quality, reliable, and fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Café dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dishwasher was was installed in September 19th, it stoped working after 3 weeks, I asked the GE company for a service, the appointment they gave me was in 10 days. The technician came on and ordered some parts. And gave me an other appointment to came back and install new parts for November 15th. Then canceled and rescheduled for November 18th! I don't know if it's going to fix the problem yet! But I haven't had dishwasher for 50 days now and I'm super disappointed.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We apologize for the experience you're having with your dishwasher. If you're still having issues with our dishwasher, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. cafe_appliances

  • Rated 1 out of 5 stars

    Haven’t received it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t received it Haven’t received it Haven’t received it Haven’t received it

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We appreciate your purchase and understand that you haven't received your new dishwasher yet. We hope that you receive it soon and know that it will be worth your wait. This is an excellent model that has a low dBA rating at 44 so it will be nice and quiet. cafe_appliances

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