Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,039.99

Customer reviews

Rating 3.8 out of 5 stars with 8 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
63%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 3 out of 5 stars

    It is ok

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok. Works fine, looks ok. It is hard to keep it clean all the way to the top. If your kitchen is not 'open' and you dont have open/floating shelves on the sides, dont buy it. Select the other enclosed type. It is very difficult to install it. I had someone doing it for me, ended up costing me a ton to get it installed.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - Thank you so much for taking the time to share your feedback. We hate to hear of the trouble you had getting your range hood installed and can totally understand how much of a headache that must have been. Although we don't anticipate that you'll have any issues, we're always here to help if any questions or concerns come up. Thanks for making Café a part of your home! -Mikayla@Cafe cafe_appliances

  • Rated 3 out of 5 stars

    Hard to install Hood

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to install. Your wall has to be 100% leveled or the hood chimney will buckle and warp. Two installers tried for multiple hours and it is still buckling. Not their fault. Also , hard to Install between two cabinets .not a lot of room

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, we're very sorry to hear your hood was difficult to install. We know this must've been a hassle, so we're pleased to know you're now taken care of. We're wishing you the very best and we're so glad to have you in our Cafe Appliances family. - Guy@Cafe cafe_appliances

  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Motor does not last more than 2 years.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Beautiful design; however it does not last. In less than two years the motor stop working because it is worn out and thus needs to be replaced. Parts does not last!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, thank you for reaching out with this review. First off, we wanted to say that we are really let down to read about your experience with the motor breaking in less than two years. We build our products to last, and it sounds like that we have missed the mark for you. We can definitely understand how frustrating of an experience this would be, and we sincerely apologize. If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, and we recommend that you reach out to us here to get this repaired. We hope that this helps, and please feel free to reach out to us on social media if you have any additional questions. -Elliot@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Nice unit

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the bulbs keeps burning out lasting only a couple weeks each time. The bulb is easy to replace though. It could possibly be a wiring issue but I hired a professional to install it. Everything else seems to work great.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We're happy to hear that your range hood is working great! Thanks for the feedback about the bulbs. We appreciate you being part of the Café family. All the best! -Don@Café cafe_appliances

  • Rated 3 out of 5 stars

    Nice idea, just wonky

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just looks....weird. The glass disappears and makes a hood that isn't under a cabinet look like a mistake.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We appreciate your honest feedback about the appearance of the hood, that we'll surely pass along to the product design team. Please reach out to us if you ever need assistance in the future. cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Range Hood

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my range hood. It is so elegant and pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Slim and great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range hood is perfect. It is slim and fit perfectly in my kitchen. Makes my kitchen pop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to install. looks great in the kitchen.

    I would recommend this to a friend