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Customer Ratings & Reviews

Your price for this item is $4,319.99
The comparable value price is $4,759.99

Customer reviews

Rating 4.3 out of 5 stars with 102 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's overall design, roomy storage capacity, and good quality performance. The refrigerator also has great lighting and some pretty cool features, including different temperature controls for different sections. However, some customers have found the water dispenser to be a little touchy, and others feel the counter fit fridge is super small.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
  • Rated 5 out of 5 stars

    Café Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cafe refrigerator is solidly built, and is servicing us well. Over the years, we have purchased many refrigerators and, the Cafe is well built and is made like it will be with us for a long time

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thanks so much for taking the time to share your experience. We are so pleased to hear that you are enjoying the quality of our Cafe refrigerator. This is a beautiful model that has amazing lighting and features. The convertible drawer is a consumer favorite feature. That allows you the flexibility of an adjustable temperature drawer with five customized temperature settings - Soft Freeze, Meat, Beverage, Snacks, and Wine - that range from 23 to 42 degrees. We appreciate your purchase and hope you will reach out to us if you have any questions. We are here for you. Thank you! Joyce@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator, I'm waiting for my 3rd one to be delivered and exchanged though....keeps getting delivered dented. But that's not the refrigerator, that's the delivery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality of the fridge and bad customer servic.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received four refrigerators, and three of them had scratches inside. The fourth one was delivered from an open box. I paid for a new refrigerator, not one from an open box. It has been over a month since I purchased it. Each time I wait for delivery, I have to stay home and spend a lot of time on the phone with Best Buy. This is acceptable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lound icemaker and have left door...but its beautiful!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We're glad to learn that you're pleased with the appearance of your beautiful fridge. Thanks for the feedback about the icemaker that we'll be sure to share with our design team. We appreciate you being part of the Café family! Take care! -Don@Café cafe_appliances

  • Rated 5 out of 5 stars

    Quality and technology.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A refrigerator that combines technology and beauty. This refrigerator will not disappoint. High quality with great functionality. If you need to buy a refrigerator this is the one.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi! We're glad the features and appearance of this refrigerator could exceed your expectations. Thanks for leaving a review and have a great day! -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Cafe fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and service provided installing the new fridge. Would 100% recommend to anyone

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We're ecstatic to hear that you would 100% recommend this fridge! We appreciate you trusting the Café brand. Take care! -Don@Café cafe_appliances

  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. My favorite feature is the auto fill water dispenser!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow-up on purchase with Gabriella On- phone was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome look and feel very happy with the product

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Don’t

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer quit in 3 weeks Overly humid Ice maker dispenser splatters Doors must be manually closed

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - We're sorry to hear that your freezer is no longer functioning properly. We recommend scheduling an appointment for one of our qualified technicians to access your fridge. Please let us know if you need additional assistance in the future. Kind regards. -Don@ C cafe_appliances

  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    POC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. Ice maker dispensers only crushed ice. Freezer does not freeze and defrost operation is on continuously. Warranty service is a joke and wants to charge me to fix this piece of crap. Regret I paid 4000 dollars for this thing

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We are very sorry to hear you are having these issues with your refrigerator. This is not what we expect to hear and are sorry for your inconvenience. When you have a moment, please reach out to us via a private message on Social Media with your case number if you have one. If not, please provide your model and serial number, address, email and phone number. Thank you! Joyce@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Poor Quality - Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very poor-quality refrigerator. In spite of paying big bugs for this refrigerator, Like to return this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We appreciate your feedback, that we'll be sure to share with our design team. We hope you allow us to work hard to earn your trust again in the future. If there is anything we can help with, please PM/DM us on Facebook/Instagram/X with a copy of your review, and the model/serial numbers of your unit. cafe_appliances

  • Rated 1 out of 5 stars

    Damaged.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged. Replaced. Second one damaged. Basically told me too bad.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there - We're terribly disappointed to hear you've received two damaged refrigerators. We encourage you to keep contacting BestBuy by calling your local store to ensure you receive a proper refrigerator in working condition. We truly apologize for this inconvenience. Reach out if you have any questions or need further assistance. We're here to help you. Julia@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Issues already.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, nothing but issues since we got. Only been 6 months and going on the 2nd month with no cooling.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We regret hearing this and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review so we can research your situation. -Vikki@CaféAppliances cafe_appliances

  • Rated 1 out of 5 stars

    Damaged refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged and wont get a replacement until September

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We hate to hear that your refrigerator is damaged, and you have to wait for a replacement. We are confident that your replacement will serve you well once you get it, and please let us know if we can help with anything while you wait. All the best.- Kianna@Café cafe_appliances

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried because it was a counterdepth, but there is plenty of room. The guys that brought it in were great.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We thank you for your purchase and review. We have heard great things about this refrigerator and its features and are happy to hear that you are enjoying it too. We hope you continue to be impressed with this unit for many years! If there is anything else, we are happy to help. Sincerely- Dianna@Café cafe_appliances

  • Rated 1 out of 5 stars

    Where’s my refrig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know. We still don’t have it. But my account was charged and I’m paying for it. I am sure my opnion will change but right now it’s difficult to review a product I don’t have

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. cafe_appliances

  • Rated 1 out of 5 stars

    too late

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled this order due to best buy kept changing the del date after i have been waitng two month

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for taking the time to send us your review. We are sorry to hear that you had such a long wait with your delivery date with your retailer and can understand your disappointment. We do hope this issue has since been resolved. Please let us know if there is anything we can help with in the future. Sincerely- Dianna@GEA cafe_appliances

  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Very good looking fridge but…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this fringe and give it 5 stars but there are few things that really stand out to make me frustrate. How can top of the line fridge not be made to close the doors once you push them? I had a cheap fridge that I swore will never buy again and once you kind a push the door it promptly closes. I believe there is a magnet. This expensive high end fridge the doors and drawers stay open. Very shocked to see how many plastic key part. We already had to replace one fridge the pizza drawer plastic wheel broke. Cheese drawer stay open unless you close it shot I am so scared it will brake one of these days when someone forgets and tries to close the fridge door. Unless you close them tide. Counter fit fridge is super small. You can’t really fit much. Love the look, love the stainless glass doors so easy to clean. Love the 3rd drawer.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello there,

      Thank you for taking the time to share your thoughts with us on this refrigerator We do appreciate that you love the design and how easy it is to clean. Your comments regarding the doors have been noted for our development team to review. We do take all feedback seriously. If you have any questions or concerns, please let us know. Stay well! Mike@Cafe cafe_appliances

  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Cafe Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Cafe Refrigerator even though it was slightly smaller than the one we were replacing. Surprisingly enough we had more storage than before. The Cafe is quiet and so far performed flawlessly.

    I would recommend this to a friend